One of the 9th shippers checking in. I finally got through to a live person and they are shipping the 8th orders today! Hopefully, fingers crossed, tomorrow will see the 9th packages going out. I will check in as soon as I get home tmw afternoon on the staus.
Order # : W1597445
Ship To Address:
**************
Bill To Address:
STANTON, IA
Order Date: 11/09/07
Product Name: Item # : Qty: Ship Status: Carrier: Ship Method:
1 in process ups basic economy service
1 in process ups basic economy service
Items: complimentary gift tag;
1 in process ups basic economy service
1 in process ups basic economy service
I deleted the names and item numbers but they all still say in process
My "out of the office auto reply" from Yankee Candle.
Thank you for being a valued Yankee Candle guest and for taking the time to write to us. We are currently experiencing a high volume of emails, we are doing our best to respond to each of you as soon as possible. If you are emailing about your order, please be advised that your order will be received in time for the Christmas Holiday.
We are very sorry for any inconvenience that this has caused.
Sincerely,
The Yankee Candle Customer Loyalty Team
I have to say that when I got this email 30 seconds ago, I seriously had to hold back a scream since it is 6:09 am and my DS is still sleeping. I am so mad about that!!! Grr!!!!!
Let's hope we hear of those 9th orders going out today.
I can only imagine how frustrating this is .....not only for us, but all the people placing holiday orders
Well mine did not ship today I had to get a new laptop this afternoon when I got off work so I was unable to call during business hours. I will be calling in the am to find out.
Ship To Address:
*************
Bill To Address:
OCEAN SPRINGS, MS
Order Date: 11/09/07
Product Name: Item # : Qty: Ship Status: Carrier: Ship Method:
1 in process ups basic economy service
1 in process ups basic economy service
1 in process ups basic economy service
1 in process ups basic economy service
1 in process ups basic economy service
1 in process ups basic economy service
2 in process ups basic economy service
Items: complimentary gift tag;
Count me in the Frustrated & Angry Club! It shouldn't take an established business this long to fill and ship an order.