Here Now & Just Back - A Place To Share Your Recent Experiences

[Elle23]

Hang on, is this a thing? Like you went through the ME line but it was just a regular old bus? We love ME and I was really hoping our kids would get one last ride on the Magical Express this summer!

Unfortunately yes. We love DME too and were looking forward to one last ride.

 

[Gonflipin]

6. CSR housekeeping - We were told upon arrival that housekeeping would be every other day, and would only include taking out trash and refreshing towels. In 6 days there, they came and did this one time. I had to make multiple calls about needing towels, overflowing trash, running out of TP, running out of coffee pods. I understand this reduction in service was initially attributed to COVID, but I question how long people will find it acceptable. I did not. This, along with the end of Magical Express, solidifies my onsite/offsite decision for our future trips. I would love to know what kinds of experiences people are having in the offsite hotels...maybe it's comparable?

Here now at AoA and also questioning how long people will put up with this, it is unacceptable for the reasons above. The trash, dirty towels are piling up.

 

[scrappinginontario]

Here now at AoA and also questioning how long people will put up with this, it is unacceptable for the reasons above. The trash, dirty towels are piling up.

There are many trash bins around the property. Even pre-pandemic many people tied up their trash and placed it in a bin on their way out of the room. I often placed used towels inside one towel and placed them outside our room. They were quickly removed.

For every person who doesn’t like the reduced cleaning there would be a person who would complain about someone going into their room while we’re trying to reduce personal contact.

 

[brockash]

There are many trash bins around the property. Even pre-pandemic many people tied up their trash and placed it in a bin on their way out of the room. I often placed used towels inside one towel and placed them outside our room. They were quickly removed.

For every person who doesn’t like the reduced cleaning there would be a person who would complain about someone going into their room while we’re trying to reduce personal contact.

There is nothing wrong with ppl. voicing their displeasure with the lack of housekeeping and how it affects them.
If you were going now and prefer to do your own housekeeping, then that's great for you, but does not invalidate the reasonable complaints of others who feel they're paying for a service that's not up to par.

It'd be like having someone post their displeasure that while at dinner at BoG their waiter didn't refill their drinks etc. and then someone coming on here posting "well you can get up and refill your own drink."

Totally missing the point and isn't helpful. Instead it just comes across as condescending. Of course anyone can take out their own trash/refill their own drinks; but many feel (rightfully so) that that service is part of what they're paying for .. and Disney specifically tells them it is...so when they don't receive it or it's severely lacking; they have every right to be annoyed about it and to post their displeasure.

 

[SarahC97]

We have brunch reservations at The Wave at 10:45. If we wanted to rope drop MK and wanted to drive and park at Contemporary before the park opened would we be allowed? My original plan was to sleep in before heading to brunch then to MK, but now I'm thinking rope drop at MK, then brunch at The Wave, rest for a few hours before heading back to the park. We're staying at Pop, so I thought it might be easier and quicker to drive.

No, they will not allow you to park several hours before your ADR.

 

[scrappinginontario]

There is nothing wrong with ppl. voicing their displeasure with the lack of housekeeping and how it affects them.
If you were going now and prefer to do your own housekeeping, then that's great for you, but does not invalidate the reasonable complaints of others who feel they're paying for a service that's not up to par.

It'd be like having someone post their displeasure that while at dinner at BoG their waiter didn't refill their drinks etc. and then someone coming on here posting "well you can get up and refill your own drink."

Totally missing the point and isn't helpful. Instead it just comes across as condescending. Of course anyone can take out their own trash/refill their own drinks; but many feel (rightfully so) that that service is part of what they're paying for .. and Disney specifically tells them it is...so when they don't receive it or it's severely lacking; they have every right to be annoyed about it and to post their displeasure.

I’m allowed to post my thoughts too and offer suggestions for those who possibly don’t know what options there are.

 

[tanyaandallie]

Here now at AoA and also questioning how long people will put up with this, it is unacceptable for the reasons above. The trash, dirty towels are piling up.

This is very good info to have. We currently have onsite and offsite reservations and still trying to decide which to keep. We have done a number of hotel stays since covid and have dealt with no housekeeping just fine. But certainly does play into our decision when the cost of the onsite hotel is so much more.

 

[coolbrook]

There are many trash bins around the property. Even pre-pandemic many people tied up their trash and placed it in a bin on their way out of the room. I often placed used towels inside one towel and placed them outside our room. They were quickly removed.

For every person who doesn’t like the reduced cleaning there would be a person who would complain about someone going into their room while we’re trying to reduce personal contact.

When I was at Yacht Club in Feb. I called and asked where the trash bin was to take our trash to and the guy said not to do that and certainly not to put it in the hallway. He would ask housekeeping to come take it. Got back to the room that evening and no one had come to take the trash but they had hung a bag of fresh towels on the door. I wanted the dirty towels and trash gone. ugh. That bothered me more than not having the bed made. I'm looking forward to the return of regular housekeeping!

 

[DCLMP]

There is nothing wrong with ppl. voicing their displeasure with the lack of housekeeping and how it affects them.
If you were going now and prefer to do your own housekeeping, then that's great for you, but does not invalidate the reasonable complaints of others who feel they're paying for a service that's not up to par.

It'd be like having someone post their displeasure that while at dinner at BoG their waiter didn't refill their drinks etc. and then someone coming on here posting "well you can get up and refill your own drink."

Totally missing the point and isn't helpful. Instead it just comes across as condescending. Of course anyone can take out their own trash/refill their own drinks; but many feel (rightfully so) that that service is part of what they're paying for .. and Disney specifically tells them it is...so when they don't receive it or it's severely lacking; they have every right to be annoyed about it and to post their displeasure.

I would have been annoyed. Luckily we got what Disney said we would get nothing more, nothing less. I personally don't see why they can't offer daily housekeeping. You don't get Covid from surfaces and they can wear PPE. It's just a cost-reducing and using Covid as an excuse. I wonder how long hotels will continue to do this. I'm afraid it could be permanent. I wonder the same thing about the airlines and their no drink service. They can hand you baggy with water and pretzels, but you can't get a soda? It makes no sense.

 

[DisneyJColeMom]

Unfortunately yes. We love DME too and were looking forward to one last ride.

Ive never ridden ME before, what is being referred to here? Was there something different about previous ME busses? Are all the recent busses just plain?

 

[scrappinginontario]

Ive never ridden ME before, what is being referred to here? Was there something different about previous ME busses? Are all the recent busses just plain?

DME buses and the Cruise line buses are coach buses that are Disney themed inside snd out. They play a welcome video on the way to WDW.

Getting a regular coach bus (not sure if they show the video?) would be a disappointment for sure.

For many people their Disney trip feels like it has begun when they board their DME coach.

 

[DisneyJColeMom]

DME buses and the Cruise line buses are coach buses that are Disney themed inside snd out. They play a welcome video on the way to WDW.

Getting a regular coach bus (not sure if they show the video?) would be a disappointment for sure.

For many people their Disney trip feels like it has begun when they board their DME coach.

An old friend on FB just posted her trip photos from last week. Funny timing, but her first pic is of them on DME, with blue seats & TV screens & Pluto at her window. So wow that sucks, that you might randomly get just some regular bus. Doesnt seem right!

 

[Elle23]

Getting a regular coach bus (not sure if they show the video?) would be a disappointment for sure.

No video and not a word from the driver. Just utter silence the whole way.

I think it is pointless for me to even try to tell Disney management how disappointing this was. I just really feel like they don’t even care anymore.

 

[Elle23]

The self service drink stations are open at Pop!!!!

They have a CM standing there limiting the number of people who can access the stations at a given time, but I filled my very own coffee cup this morning!

Progress!!!

 

[ENJDisneyFan]

We have brunch reservations at The Wave at 10:45. If we wanted to rope drop MK and wanted to drive and park at Contemporary before the park opened would we be allowed? My original plan was to sleep in before heading to brunch then to MK, but now I'm thinking rope drop at MK, then brunch at The Wave, rest for a few hours before heading back to the park. We're staying at Pop, so I thought it might be easier and quicker to drive.

You cannot park at Contemporary and then go to the park.

 

[snappy]

Disney was having staff check guest rooms each day and take out the trash. Are they still checking the room and not taking out the trash when they do the room check?

 

[GreyStr0ke]

At SSR last week they came in and removed the recycling but not the trash.

 

[snappy]

At SSR last week they came in and removed the recycling but not the trash.

that’s crazy

 

[brockash]

I’m allowed to post my thoughts too and offer suggestions for those who possibly don’t know what options there are.

You posting they can take their own trash out is not a helpful suggestion...do you think they're dumb and don't kbow they can take their trash out? Of course you don't think that; your response came off as though you don't feel they have a right to voice their experience and concerns with the lack of housekeeping they received. Empathy goes a really long way and seems to be something missing in the world right now. It's ok to let someone voice their thoughts without needing to try to tell them why they're wrong to feel that way or that their experience and opinion doesn't matter.

 

[snappy]

I think it is helpful for housekeeping to take out the trash as I guess they put new bags in the trash receptacles In the room? If they don’t come to take out the trash, will they come to give you replacement bags if you call them? If this is not the case, I guess I would like to know as I will have to pack a bunch of trash bags for my longish trip.