Hi All!
I did a spring break trip with my college kiddo (DS20) and his buddy. We stayed in two rooms at Pop from 3/6-3/11, and we had a wonderful time. Here are some things we experienced:
1. A little frustration with
Genie+. It was our first time using this, and while I wound up buying it every day, we definitely didn't get our money's worth from it. It saved us some waiting in line, especially in conjunction with rope dropping, but we were not able to get a ton of stacked LL passes in the afternoons/evenings like lots of other folks on the Disboards report. Some things weren't available, and when they were, lots of times they clashed with our dining reservations, so we couldn't use them. I wished we had been able to request specific times for LL passes...perhaps that would have made stacking more possible for us? Also, it seemed really random to us as to when we could sign up for another pass. Some mornings when I logged on at 7 am, we were eligible for another LL pass around 9 am, and some days we weren't eligible for another LL pass until 11 am? I'm not sure what I was doing wrong to get such different times for re-upping on LL passes? Could anyone set me straight on this? I'm going on DS17's spring break at the end of the month, and I'd love to be able to use Genie+ more efficiently.
2. We were lucky enough to get an 11:30 am ressie at Space 220. WOW! Just wow! Daniel was our server, and he was fantastic. The whole experience from the "ride" into space to the food was phenomenal! Definitely our favorite dining experience.
3. Mousekeeping at Pop was hit and miss. When we checked in, I specifically asked which days we would receive mousekeeping services, so I would know when they were coming, when to tip, etc. The first time they were supposed to come, they didn't. I had to call in the evening to have them come and at least take our trash and towels. The second time they were supposed to come during our trip, again, they didn't. I had to call again to ask them to come; the housekeeper arrived quickly and she was lovely, so everything worked out, but it was a bit of a bummer to have to call and "request" services on the days we were due for service.
4. I can't stress enough how awesome the Skyliner is from Pop. We loved being able to jump on the Skyliner and get to two parks so easily. Even when the early morning lines were long, they moved quickly, and CMs were great.
5. Our preferred pool view rooms were OH SO LOUD. I had a preferred room last October as my first stay at Pop, and it was divine! I loved everything about how close my room was to the food court, the Skyliner, and the quiet pool. I was on an upper floor, and it was such a lovely, quiet place to retreat from the chaos of the parks. When I booked this trip, only the pool view preferred room option was available. We were RIGHT in the middle of the Hippy Dippy pool area, on the ground floor in rooms 5168 and 5169. We heard EVERY conversation of every group of people that wandered by our rooms day and night. One night, a group planted themselves at two tables right in front of our rooms and drank MANY bottles of wine into the wee hours of the morning. I heard their whole conversation the entire time they partied there.

Additionally, they had kids that played "catch" LOUDLY with water bottles, right outside our rooms. Plus, the general noise from the pool made our experience in our rooms just...loud. This definitely hasn't soured me on Pop...I'm headed back to Pop with DH and DS17 and his buddy at the end of March for his high school spring break. But, I'm glad we have regular preferred rooms. Lesson learned. Never again will I book pool view preferred.
6. We saw kindness EVERYWHERE. We had only wonderful experiences with CMs, and while the parks were really crowded, we saw many instances of kindness between guests. From the little guy behind us in line at BTMRR who found my DS's dropped magic band, to the family ahead of us outside the Tangled bathrooms who helped reunite a lost little one with his family, to the folks we chatted up in lines, this trip has solidified my faith in humanity. People are kind and good, and it was awesome to see this at WDW.
7. One thing I forgot to add to my initial post...we LOVED mobile order, and I hope it never goes away. It was great to be able to mobile order while waiting in line, and being able to get food without horrible waits. I put all of our food budget on a Disney gift card, and I was able to use the gift card to pay for the mobile order; it was awesome!
If anyone has any questions about Pop or the parks, feel free to let me know! I'm glad to answer questions. And, if anyone has any advice about what I was doing wrong with Genie+, definitely let me know!