HarryLeg
Misplaced Southerner
- Joined
- Oct 6, 2005
- Messages
- 281
Have an AP and wonder why you get no notice from Disney about code releases and other specials? I decided to ask.
This is a copy of Disney's response along with my original email, read from the bottom up.
***************************************************
Dear Joshua,
We apologize for any inconvenience that this issue has caused. We do have your address information
in our files. We also show that you have requested that we do not mail to you. This could have been
requested during a call to one of our agents here, or by subscribing to the national do not mail
list, maintained by the Direct Marketing Association.
We would be happy to change your record here, so that you could begin receiving information from us
again, however, if you have subscribed with the DMA, your file would revert back to the do not mail
status, as we work diligently to follow our Guests requests.
Please let us know how you would like us to proceed.
Best regards,
Stephanie
Disney's Online Guest Services
Original Message Follows:
-------------------------
Message:
How can I get e-mail updates when Annual Pass resort rates and other Annual Pass specials come out?
I never get e-mail notification and am placed in the position of calling CRO daily and/or checking
various internet sites. I have no problems logging into the annual pass site and have registered my
e-mail with Disney, though not specifically associated with my AP. Please Help.
****************************************************
I found this interesting because I did register with the do not mail list, yet I continue to get the Disney Insider emails along with other Polls and mailings from Disney and have never consciously told them not to mail me.
This is a copy of Disney's response along with my original email, read from the bottom up.
***************************************************
Dear Joshua,
We apologize for any inconvenience that this issue has caused. We do have your address information
in our files. We also show that you have requested that we do not mail to you. This could have been
requested during a call to one of our agents here, or by subscribing to the national do not mail
list, maintained by the Direct Marketing Association.
We would be happy to change your record here, so that you could begin receiving information from us
again, however, if you have subscribed with the DMA, your file would revert back to the do not mail
status, as we work diligently to follow our Guests requests.
Please let us know how you would like us to proceed.
Best regards,
Stephanie
Disney's Online Guest Services
Original Message Follows:
-------------------------
Message:
How can I get e-mail updates when Annual Pass resort rates and other Annual Pass specials come out?
I never get e-mail notification and am placed in the position of calling CRO daily and/or checking
various internet sites. I have no problems logging into the annual pass site and have registered my
e-mail with Disney, though not specifically associated with my AP. Please Help.
****************************************************
I found this interesting because I did register with the do not mail list, yet I continue to get the Disney Insider emails along with other Polls and mailings from Disney and have never consciously told them not to mail me.