We used them on our most recent trip. Our youngest wanted to be a "big girl" and walk on this trip. After the first day I knew that wasn't going to work AT ALL! I checked every stroller place. All out! Of course this was the Thursday night before Thanksgiving week and we needed it delivered the next morning and wanted to keep it through the day after Thanksgiving.
I called them to save time and they were VERY helpful on the phone. They didn't have the model I wanted, and he explained to me the difference (it had to to with the height of the sun shade, not the length of the stroller. I ordered it at 8:45 Thursday night, they delivered it first thing Friday morning (along with a case of bottled water for $9.00 which isn't bad for a case delivered).
The only complaint I have is that they have a free raincover, but apparently you have to ask for it, because we didn't get one. I wish I would have known that. But regardless, I would use them again, especially because they came through for me in a pinch and didn't charge extra for last minute/holiday week reservations.