I don't know if they do or not, but if the system isn't transparent, which it is not, it is certainly not outside the realm of possibility.
Yeah, who knows what level Disney allows CL workers to access the system. What I do know from a one day visit in early December is that clearly certain CM's have more ability to make a change than others. Long story, but upshot was that FP+ CM's in Innoventions at Epcot changed my Soarin FP from late in the day to earlier so that I could ride with a friend. CM's at kiosks were not able to make that change.