Sorry to hear that. We used FPs for Lion King and were happy with our seats. To me the main draw of the FPs for the shows is not having to be there super early or wait in line. For Lion King, at least, I don't think the reserved seats are necessarily any better (it's just 2 of the 4 sections, which all pretty much have the same view), it's just that they are reserved. Hope you enjoyed the show anyway!