Fast food vent

[Aurora63]

I know, why bother venting, isn't this type of service expected at a fast food joint?

I don't think so.

I went to BK today. There was a line in front of me, but not that long. I waited. And waited. It took about ten minutes for me to get to the register, then another five for the girl to take my order. Now, I could see she was busy, so I tried not to get impatient, I worked in fast food at one time and remember how it can suck.

Anyway, she takes my order. I ordered the chicken sandwich meal. Then she takes the order of the guy behind me, who, I overheard, ordered a double-whopper combo. So I'm waiting for my order. And what happens? The guy who was behind me gets his first. And no, it wasn't because they were waiting on the chicken to cook...the girl reminded the guy making the food that she was waiting on a chicken sandwich. So I see him going for the bread to makeit...then, I hear him say, "She don't need a chicken, she needs a fish!" He had looked at the screen to come to this conclusion, so I don't know if my order just got wiped off the screen by mistake or what. But he goes ahead and makes a fish, while the counter girl takes orders.

Finally she tells him again, and he makes it this time...the chicken had been ready, I saw him take it out of the drawer...it sits in the bin for five minutes while the counter girl is in the back doing something. So, I spent fifteen minutes waiting to order, then another fifteen waiting for my food.

This is crazy! Isn't it fast food? I worked in fast food once, and it is not too difficult! No one should spenc 30 minutes wainting in line for a chicken sandwich, fries, and a coke!

Very annoying! Vent over!

 

[Dan Murphy]

Sorry you had such a tough time, Aurora. Sometimes simple things can really go astray. I recall going to a Hardies one early morning when my buddies and I were going to the drag races. We all got something, (don't recall) but one of the guys wanted his thing on Texas toast, which was a menu item. You'd think they had to go to TX to get it. Honestly, about 30 minutes later............UGH!!! I hear ya.

Your 'vent' reminds me of the classic dialog from Five Easy Pieces..........

What? no toast?


"Five Easy Pieces" has many memorable moments, probably the most famous of which is the Chicken Salad Scene:

Dupea: I'd like a plain omelette, no potatoes, tomatoes instead, a cup of coffee and wheat toast.

Waitress (points to the menu): No substitutions.

Dupea: What do you mean? You don't have any tomatoes?

Waitress: Only what's on the menu. You can have a No. 2--a plain omelette. It comes with cottage fries and rolls.

Dupea: Yeah, I know what it comes with. But it's not what I want.

Waitress: Well, I'll come back when you make up your mind.

Dupea: Wait a minute. I have made up my mind. I'd like a plain omelette, no potatoes on the plate, a cup of coffee and a side order of wheat toast.

Waitress: I'm sorry, we don't have any side orders of toast...an English muffin or a coffee roll.

Dupea: What do you mean you don't make side orders of toast? You make sandwiches, don't you?

Waitress: Would you like to talk to the manager?

Dupea: You've got bread and a toaster of some kind?

Waitress: I don't make the rules.

Dupea: OK, I'll make it as easy for you as I can. I'd like an omelette, plain, and a chicken salad sandwich on wheat toast, no mayonnaise, no butter, no lettuce. And a cup of coffee.

Waitress: A No. 2, chicken sal san, hold the butter, the lettuce and the mayonnaise. And a cup of coffee. Anything else?

Dupea: Yeah. Now all you have to do is hold the chicken, bring me the toast, give me a check for the chicken salad sandwich, and you haven't broken any rules.

Waitress (spitefully): You want me to hold the chicken, huh?

Dupea: I want you to hold it between your knees.

 

[Grog]

Your 'vent' reminds me of the classic dialog from Five Easy Pieces..........

Classic...I haven't heard that in years

 

[Breezy_Carol]

So if we are venting, I have one from last night.

DH and I went to the grocery store at about 8PM. We got to the deli counter first but there was a line. There was also a sign that said the deli was open from 7AM until 9PM. So, I figured I would shop and then come back to the deli so I wouldn't have a long a line. We go back at about 8:40 - 8:45, and the woman working there says that the deli is closed. I told her she should take the sign down if they weren't going to stay open until 9. I was PO'd. I would have gotten the deli first if I had known they were closing. It was Friday night and I just didn't have enough energy for a fight. I guess I will go somewhere else tomorrow for the lunch supplies.

 

[Cinders]

We go back at about 8:40 - 8:45, and the woman working there says that the deli is closed.

Ours used to do that all the time when our friend/the manager would have a night off. One night I was sick of the smirk she gave me and pulled out my cell phone and called the manager and asked how late the deli was open....he said 9. I said well you need to call in and talk to "Miss Smirky" because its not 9 and she's got everything covered and the lights off. Funny I never saw her working late again. Its funny how when he is there everyone is working and actually stocking shelves and helping people take their groceries to their cars but when he's not there they all wander around or go outside to chat with friends.

 

[doxdogy]

Reminds me my experience when I went to BK years back. Went inside (don't like drive-thru). The two employees were sitting in the dining area just chatting away. They finally got up when the drive-thru bell went off. The kid working drive-thru was complaining that the person made him get up for an iced tea. I looked the other employee in the eye and told her that you might want to tell your friend that the next customer that comes in here just might be a district manager. Her jaw hit the floor and her eyes got as big as saucers. She squeaked out are you a district manager. I told her that maybe I am, maybe I'm not. But, if I was you might be in danger of not having a job. I then explained to her that she got paid to work and not sit and chat all night. As I was leaving, she had gone and got the manager and he was trying to see what I looked like. The next day I called the real district manager and told him what I did. He started laughing and told me that I was better then a district manager, because he didn't have to pay me. He also said that he happened to be on his way to that same store and would discuss the matter with the manager. Having paid my dues in fast food, that is a real pet peeve of mine, not to get good service.