Fantasy 6/11 sailing- eMed home test process

[wdwnuts]

If my family and I are on the July 22nd sailing of The Wish. Should I go ahead and order my tests now?

 

[Jetku]

Thank you for sharing! This was super helpful.

 

[princesscinderella]

Port arrival was very easy and seemed back to normal, there was no testing area set up in the garage and they didn’t check if you are clear to sail until you got the the entrance of the terminal.

They did still have the testing trailer area set up next to the garage.

Side note: We were able to upgrade at the port to a concierge one bedroom. The cost was $6065 from our 4a room we were booked in. As a family of 5 with 3 teens the extra space is welcome!! The room is amazing and so beautiful.

 

[Cruising Engineer]

If my family and I are on the July 22nd sailing of The Wish. Should I go ahead and order my tests now?

We are on the July 21st sailing of the Fantasy. I purchased the eMed test kit and it already arrived. If you are going to use the kits from Inspire Diagnostics, you must first wait until day 15 prior to sailing to log in and register with Safe Passage then do the processing from ID to purchase and schedule your test.

 

[kj2mom]

As long as you have a microphone, speakers and a camera on your computer I don’t see why not.

I just wanted to add, based on our experience last week (we were on the initial Dream sailing the day the protocol changed)...if your mic doesn't work you can use the chat box to talk with them. We had 5 people to test and for some reason the tester couldn't hear one of ours....interestingly enough the person who came back to review the results could hear him. We were still able to do the test efficiently by typing our responses into the chat.

 

[Cruising Engineer]

I just wanted to add, based on our experience last week (we were on the initial Dream sailing the day the protocol changed)...if your mic doesn't work you can use the chat box to talk with them. We had 5 people to test and for some reason the tester couldn't hear one of ours....interestingly enough the person who came back to review the results could hear him. We were still able to do the test efficiently by typing our responses into the chat.

Did you have to do individual phone-ins or one big group of 5?

 

[kj2mom]

Did you have to do individual phone-ins or one big group of 5?

We did individual but we did not do one at a time, if that makes sense. I started mine and they all watched then as my 15 minutes were passing the others started doing theirs on their own devices. We also did a regular, non proctored home test just before so we 'knew' we would all be negative. Not sure why the sound issues with that one call but it was not a huge deal, just took a little longer for my fat fingers to type the responses.

 

[Cruising Engineer]

We did individual but we did not do one at a time, if that makes sense. I started mine and they all watched then as my 15 minutes were passing the others started doing theirs on their own devices. We also did a regular, non proctored home test just before so we 'knew' we would all be negative. Not sure why the sound issues with that one call but it was not a huge deal, just took a little longer for my fat fingers to type the responses.

We only have one smart phone. Do we have to complete one test, log off, log on and do the next or do both during one session?

 

[kj2mom]

We only have one smart phone. Do we have to complete one test, log off, log on and do the next or do both during one session?

I believe with eMed you would have to do them separately but with the Inspire that Disney is using for their US cruises you should be able to do more than one on one call.

 

[cedman77]

I thought I’d share the eMed home testing process that we just went through for our 6/11 Fantasy sailing since we are one of the first cruises to no longer have to test at the port.

I ordered the 6 pack for $150 for our family of 5 as soon as the change was announced and had them delivered by fedEx the next day. The total with shipping was $181.

We are a family of 5 so it took a little bit of time to complete the tests for everyone because I used the same account I set up when I ordered the test for everyone. Once you scan the eMed barcode on the box it prompts you to login. It will ask if you are the one taking the test or you can select you are assisting someone else (you would choose this option for the rest of your family).

Once you fill out a demographic information with you name, DOB, address, etc, you will proceed to the next step which checks your microphone, camera and internet connection. Once you pass those checks you will be connected with an agent. You will need to prop your phone on a table where not only yourself but the tabletop is visible where you will have the test box. They will confirm your name and day of birth and you will show your ID to the camera. They will flip the camera views from forward facing and to the rear camera automatically based on their needs. Then they will have you open the test kit and show the QR code to the back phone camera for scanning.

Once it’s scanned now it’s time to do the test. You are watched on camera to make sure all part of the test process are completed properly. You do not see the phone agent on screen but you see a chat box and a small window that shows what your camera feed is. You open the test card (ours was Abbott binaxNow Ag antigen), then you open the liquid vial and place 6 drops in the upper hole in the card. You are then asked to open the nasal swab, place it in left nostril and circle 5 times and repeat on the right side. You then place the swab in the second hole and slide it up til it’s visible in the first hole. You then rotate it three time, peel of the sticky tape on the side and then close the card shut so you can see the test panel on the front (it looks like a lollipop with the swab hanging out). At this point the agent sets a 15 minute timer, instructs you not to touch the test on the table, and disconnects on their end saying another agent will be back to verify the results. They also let you know you don’t have to sit in front of the camera during the wait. You can see your camera feed on the screen that they are recording to make sure the test isn’t tampered with during the 15 minutes wait.

Once the timer is up you are prompted to hit a button to connect with an agent to confirm your results. Once connected with an agent they will ask you to hold the card up again to the rear camera to scan the QR code and see the results. They then ask you to confirm if you see two lines or one line in the control section. Once you confirm you received only one line they let you know they are emailing you the report that says you tested negative. Almost immediately the negative result report showed up in my inbox. I took a screenshot and cropped it so only the results letter showed up and saved it to my camera roll. I repeated this same process 4 more times with each member of my family all on my same eMed account just selecting I was assisting them, then putting their name and information in. For minors you show your photo ID.

You also have the option to create a Navient account to give you a QR code but I didn’t do this because we aren’t flying in and only needed the letter from eMed. You may need separate Navient accounts for everyone if you require their verification too.

Once I had everyone’s results I logged into safe passage and uploaded the results for me and the kids and then logged into my husband’s and loaded his in too. We are now awaiting clearance to sail.


ETA: We got our clear to sail emails individually in order of when I uploaded the results not quite 24 hours later in approximately 30 minutes intervals. They did not clear all of us in the cabin all at once.

Thank you for the walk through. I ordered our test 6/17 and tests arrived via FedEx 6/20. We should be all set for our 7/2 Fantasy cruise. Just hoping we can navigate WDW for 7 days without catching anything.

 

[Msprxy]

Thank you for this info. It is very helpful. We received our tests for our July sail and I had a few questions you helped answer. I also called the # on the website as I wanted to make sure they will pick up if one of us has to do a late night test and they were very helpful!

 

[darcy0214]

Thank you for this info. It is very helpful. We received our tests for our July sail and I had a few questions you helped answer. I also called the # on the website as I wanted to make sure they will pick up if one of us has to do a late night test and they were very helpful!

That is a great question. Did they mention specific operating hours that they will do testing?

 

[mmbrad02]

Random question that goes along with testing for the cruise…Is the safe passage just a regular website you log into via web browser or is there an app you can put on your phone for that?

 

[princesscinderella]

Random question that goes along with testing for the cruise…Is the safe passage just a regular website you log into via web browser or is there an app you can put on your phone for that?

Just a regular website, no app that I know of.

 

[Msprxy]

That is a great question. Did they mention specific operating hours that they will do testing?

They said they are 24/7

 

[TiggerTails57]

I thought I’d share the eMed home testing process that we just went through for our 6/11 Fantasy sailing since we are one of the first cruises to no longer have to test at the port.

I ordered the 6 pack for $150 for our family of 5 as soon as the change was announced and had them delivered by fedEx the next day. The total with shipping was $181.

We are a family of 5 so it took a little bit of time to complete the tests for everyone because I used the same account I set up when I ordered the test for everyone. Once you scan the eMed barcode on the box it prompts you to login. It will ask if you are the one taking the test or you can select you are assisting someone else (you would choose this option for the rest of your family).

Once you fill out a demographic information with you name, DOB, address, etc, you will proceed to the next step which checks your microphone, camera and internet connection. Once you pass those checks you will be connected with an agent. You will need to prop your phone on a table where not only yourself but the tabletop is visible where you will have the test box. They will confirm your name and day of birth and you will show your ID to the camera. They will flip the camera views from forward facing and to the rear camera automatically based on their needs. Then they will have you open the test kit and show the QR code to the back phone camera for scanning.

Once it’s scanned now it’s time to do the test. You are watched on camera to make sure all part of the test process are completed properly. You do not see the phone agent on screen but you see a chat box and a small window that shows what your camera feed is. You open the test card (ours was Abbott binaxNow Ag antigen), then you open the liquid vial and place 6 drops in the upper hole in the card. You are then asked to open the nasal swab, place it in left nostril and circle 5 times and repeat on the right side. You then place the swab in the second hole and slide it up til it’s visible in the first hole. You then rotate it three time, peel of the sticky tape on the side and then close the card shut so you can see the test panel on the front (it looks like a lollipop with the swab hanging out). At this point the agent sets a 15 minute timer, instructs you not to touch the test on the table, and disconnects on their end saying another agent will be back to verify the results. They also let you know you don’t have to sit in front of the camera during the wait. You can see your camera feed on the screen that they are recording to make sure the test isn’t tampered with during the 15 minutes wait.

Once the timer is up you are prompted to hit a button to connect with an agent to confirm your results. Once connected with an agent they will ask you to hold the card up again to the rear camera to scan the QR code and see the results. They then ask you to confirm if you see two lines or one line in the control section. Once you confirm you received only one line they let you know they are emailing you the report that says you tested negative. Almost immediately the negative result report showed up in my inbox. I took a screenshot and cropped it so only the results letter showed up and saved it to my camera roll. I repeated this same process 4 more times with each member of my family all on my same eMed account just selecting I was assisting them, then putting their name and information in. For minors you show your photo ID.

You also have the option to create a Navient account to give you a QR code but I didn’t do this because we aren’t flying in and only needed the letter from eMed. You may need separate Navient accounts for everyone if you require their verification too.

Once I had everyone’s results I logged into safe passage and uploaded the results for me and the kids and then logged into my husband’s and loaded his in too. We are now awaiting clearance to sail.


ETA: We got our clear to sail emails individually in order of when I uploaded the results not quite 24 hours later in approximately 30 minutes intervals. They did not clear all of us in the cabin all at once.

My DH and I are sailing on the Disney Wish Inaugural on July 14th. Thanks so much for this information since my DH was freaking out since the Safe Passage website indicated that 3rd party telehealth testing options MUST include the name and telephone number of the service that did the testing. We have used eMed for RCCL and there is no such name and telephone number in the results. It did not make sense that eMed would not be accepted since it is used for NCL, RCCL and others. Seeing your post saved us from having to order directly from Inspire Diagnostics! Thanks so much.

 

[Sakura1017]

Do they always ask verbally if you see only one line? Sometimes the line can be faint for the second line? So are they just basing off of our word as honor system when they are looking it up at the camera?

 

[princesscinderella]

Do they always ask verbally if you see only one line? Sometimes the line can be faint for the second line? So are they just basing off of our word as honor system when they are looking it up at the camera?

I think they try to see it but ask you to double check after you hold it up to the camera. I unfortunately tested positive two days after getting off of our fantasy sailing and my covid test positive like came on as soon as the liquid moved up the test strip no need to wait the 15 minutes. It was like a flashback to my pregnancy test days

 

[soniam]

I think they try to see it but ask you to double check after you hold it up to the camera. I unfortunately tested positive two days after getting off of our fantasy sailing and my covid test positive like came on as soon as the liquid moved up the test strip no need to wait the 15 minutes. It was like a flashback to my pregnancy test days

I hope you are doing OK. We got it on our Disneyland vacation. Well, hubby and I; son is still negative. Will use the eMed tests that we already bought for him. Thanks again for the info.

 

[ladyofthetramp]

I think they try to see it but ask you to double check after you hold it up to the camera. I unfortunately tested positive two days after getting off of our fantasy sailing and my covid test positive like came on as soon as the liquid moved up the test strip no need to wait the 15 minutes. It was like a flashback to my pregnancy test days

This made me laugh out loud this morning!