Disney's CONTEMPORARY RESORT Information & Questions

[WDWKOOK]

This may sound like a silly question, but has anyone requested and received a room DOWNgrade upon check in? Do you think this could be an option?

I apologize in advance if this gets a little long, but here's why I'm asking...

We've been planning our upcoming trip (less than 2 weeks!!!) since we got back from our 2012 trip. Unfortunately, staying in the Tower isn't an option for our budget, but my DS6 is absolutely in love with the monorail. I so, so wish that we could crunch some numbers to stay in the Tower, but we just can't. So, since the Tower is not an option for us, I've been trying to book a Garden Wing Standard View room since my 399 day mark with zero luck. Finally, I just gave in and accepted we would get a Garden View. Silly, I know, that I would be disappointed to get the better view, but I was really hoping that with the Standard View room we could somehow work a room request so that we could at least see the monorail out of our window over a parking lot.

Do you think there is any chance that if I ask a CM upon check in if we can downgrade to a Standard View room that it would be possible?
I'm not sure why they have been booked solid for that entire week for such a long time (conference? wedding?) so a room may not even be available, but I'm still trying to swing some way to see the monorail from our room...

Any thoughts or advice? Thanks in advance.

Sure you can do that - if the category has availability during your stay. It's not so much down-grading or up-grading, it's changing to a different category and if there is availability, they will move you and they will credit the price difference. But, don't give up checking for availability until you arrive. Good luck!

We are 3 days away form check in!!!! So so excited. I booked club level as a surprise to the kids. They are gonna be so excited.

Are you there yet? Were the kids surprised?

WDWKOOK...... I need another ride on the log-o-rail!!!
Booked for BLT studio lake view for 5/2/2015 thru 5\9\2015.
Wooo Wooo!!!!
Thanks again for all you do for the community!!!

Hop on board! Just don't get up in the cab. Thank you so much for your kind comment

I second the thanks to KOOK for everything she does here .

Couldn't do it without all the great help I get from posters like you who help answer questions

Thanks for adding our dates, WDWKOOK!!

You're welcome!

Booked atrium club level for early next December! So excited!!! We wanted to go from Christmas to New Year's Day, thought it would be quite magical, but decided against it because of the crowd levels. Is it worth fighting the crowds to be there for the holidays? We have a 4yo, 5yo & 2yo. I'm so torn!

My experience at Christmas (most recently last year from 12/23 - 12/31), is that while the parks do get crowded a few days prior up through NYD, the Deluxe resorts themselves aren't crowded. I think the fact that most guests book at rack rate due to discount blackouts, makes for much lower occupancy rates at the expensive Deluxe resorts.

I would not let the crowds deter you from booking Christmas. The crowds weren't an issue for us, but we adapted our schedule to the crowds. We made sure we had all our FP+s made, we had one ADR per day and made sure to have any Signature Dining ADRs made well in advance for Christmas Eve/Day. We avoided all parades (these are terrible choke points) and instead went on rides or enjoyed WL.

You do have to do the holidays differently than non-holidays in order to not feel crowded or rushed so forget about being a park commando. If you keep these tips in mind, you'll have a magical stay.

Just got back last night from a wonderful week stay at BLT (and a quick side trip afterwards). It was our first there, after four previous stays in the CR Tower. Honestly, I can't see us staying anywhere else from now on! We were in a Lake View Studio. The rooms were noticeably smaller than we were accustomed to in the CR, but since there are only two of us it wasn't too bad. Although, we're already saving for a 1BR next time.

I did learn one lesson on this trip. I did the online check in prior to our arrival, and because we stayed at the Orlando Drury Inn on our arrival night since we didn't get into town until that evening, I indicated that I'd be checking in early (I think I put 9:00 am) the next morning. We arrived around 9:30, finalized our check in, and were told that I'd get a text message when our room was ready. We then headed off to the MK. I can't be 100% certain, but I think they do whatever they can to get you a room in your category ASAP if you check in that early. I had requested inside the C, higher floor. I got a text at 11:00 am that our room was ready. It was 4th floor, facing the CR marina. So exactly the opposite of what we had requested. We were understandably disappointed, but thankfully a quick phone call to them rectified the situation. We were told they could give us something closer to what we were looking for, but the room wouldn't be ready until 3:00 or 4:00. (This is why I think checking in so early is the reason for disregarding our room requests.) We said that would be fine, because we'd be in the parks until after lunch, and then we'd be heading out to do a little grocery shopping. We got a text shortly after 3:00 that our room was ready - we would be in 8409, 14th floor inside the C. EXACTLY what we had asked for! The room was great, the view was perfect. We honestly couldn't have asked for a better first (and certainly not last) stay at BLT.

I'll post pictures later -- we're still unpacking and getting reorganized. Until then, let me know if anybody has any questions!

Thanks for your review. It's great that you didn't give up on trying to get exactly the villa location you wanted. Looking forward to your photos.

We've been back for a few days for the start of school and just a few notes about the CR - CL stay. We were lucky to be able to stay on the AC-Cl floor with a TPV view...never thought that TPV was worth the up charge but it was definitely a treat. Our room was 4841 which was close to the lounge, but offered a beautiful view of Seven Seas lagoon and the MK, Space mountain looked like it was just outside our window.

Check in was an adventure, the CM from the entrance took us up to the Atrium level check in where we were introduced to Kathy at the CL desk. It was only supposed to be a quick stop to pick up our bands but DS' band wouldn't work and his account was merged with DW. This messed up the reservation completely as FP+, Park entry's for DS and DW were merged. So after dealing with that for about 30 min, they told us our room was ready, even though our bands wouldn't open the door. Eventually they did and they said we can go to the parks. Long story short, It took the CL team of Kathy and Kelrick 2 days to create a new account for DS and try to match all the FP+ to the rest of the families. Even though the CL team couldn't do much else to fix the problem (nor could Disney IT) we were compensated by given 3 priority FP+ to use as well as a couple of extra FP+ thrown in when we needed them.

The CL staff were amazing, lounge items were always restocked frequently and any requests handled efficiently. Small water bottles to take to the park were available on request at any time and the CL text service to make FP+ adjustments, ADR adjustments, etc. was a Godsend. You were practically connected with the CL staff (at GF via text service) at all times during regular CL hours. That was pretty helpful and worked very well even to the last minute request of a late checkout. The convenience at CR was amazing...monorail was running properly and we didn't experience any delays or interruptions during our stay. The advantage of being able to walk to CR, was not really taken advantage of because of the heat; even leaving the park at EMH closing at 2AM, the bus to the door was preferred over walking the 10 minutes or so.

Rooms / Housekeeping / Turndown were good; God-awful sinks and poor quality linens and Towels are the only complaint. Didn't order room service. Valet parking was fine; easier to get around with Valet parking options at all resorts and rental car. I had 2 parcels delivered to the resort which were received by the business centre at a charge or $3 / package as outlined in the information at the beginning of this thread; had to go there as well to print stuff ($1/page.) Had a rental car so didn't rely on Disney buses at all, even to Downtown Disney which we were lucky to find parking on the 2 occasions that we went there. Laundry facilities (2nd floor GW) were fine (middle 2 dryers were available free as the credit card scanners weren't working.)

DD and I did the Sea Raycer rentals out onto Bay Lake and Seven Seas Lagoon which was hot and fun. Didn't use the pool. (crazy, I know!) Dining at Ohana, Cape May (yes there were crab legs!) Chef Mickey (real let down in terms of cost / food quality) Teppan Edo, 50's Cafe, BOG Lunch with FP+ and Tony's. Typical, nothing exceptional - OOP, no free dining. In contrast, we had a night at Universal PBH midweek; hotel and food there definitely a notch above Disney standards but that is another story.

Thanks for putting up with my report, I might be able to answer some question, but probably not as well as others on the thread.

What a thorough review - thank you! You covered a lot of ground which will be very helpful to anyone planning a stay at CR and especially a CL or TPV stay.

Hello All,

I have a bit of an odd question I hope someone can answer. We are going to WDW October 24-28 2014. During the late fall sale I booked both CR and GF with the room only discount. We are going to stay at the GF and I need to cancel the CR reservation. Before I do that, I'd love to post it for transfer in the event someone else would like to take advantage of the savings. Is there somewhere on DIS where I can do this?

Thanks!

I know there's a canceled ADR thread, but IDK about room reservations. Those don't always revert back into the booking system the same way a canceled ADR does. But, thank you for being so courteous and asking. I hope you have a great stay at GF!

The dock is just past the main pool on the East side of the resort. Head toward the water and you can't miss it. The trip to WL only takes about five minutes if the boat is going that direction, or about 10 if it goes to FW first. Usually there are two boats on the lake doing this loop and they run in opposite directions. Either way you will get to WL, and the trip is nice and pleasant.

Great having you over on this side of Bay Lake

For the person who asked, there is more information in the TRANSPORTATION section of the thread.

I am looking to stay here one day but just a few questions, if I may?

If you have breakfast served to your room ,which I believe you can, would it be QS or TS credit on the dining plan.

What time is the earliest bus to DTD?

How early would the boats to Wilderness Lodge run, in case you go there for breakfast?


I am thankful to anyone who can offer any answers, its very much appreciated.

Kevin

Welcome to the thread! I'll try and answer your un-answered questions:

Room service is charged Two Table Service credits.

The West Side DtD bus is currently closed. The earliest bus to the Marketplace begins at 8:30 AM, I believe.

The Blue Flag boat to WL begins running at 6:55 AM. See photo above.

This will be our first stay at Contemporary:
5/25/2015 - 6/1/2015 Can't wait !

Congratulations and welcome to the thread! I'll log your dates in POST 2.

We're finally staying at the Contemporary, after years of thinking about it as our boat went by or our monorail went through. Yay!

Coming for MNSSHP trip September 27-29

Putting the final touches on our outfits this weekend. We're DisneyBounding our favorite rides, except youngest DD who is going as Marie.

So excited! We'll have Saturday afternoon/evening and Sunday morning at the resort to enjoy and explore what's there. I'm planning on dinner poolside Saturday night. Do people like The Wave for breakfast? I booked it for the day we leave and the menu looks good.

I'd love to see some photos of the outfits. I'll add your dates to the Log-orail.

We love The Wave's breakfast buffet and I highly recommend it. I have photos of it in the DINING section of the thread.

 

[kevin_cambs_uk]

Thank you SkiFast22, and WDWKOOK for your answers!
That's brilliant of you both

 

[mickeynut1]

Booked atrium club level for early next December! So excited!!! We wanted to go from Christmas to New Year's Day, thought it would be quite magical, but decided against it because of the crowd levels. Is it worth fighting the crowds to be there for the holidays? We have a 4yo, 5yo & 2yo. I'm so torn!

Sounds like a very exciting trip you have planned. I agree with KOOK that I wouldn't let the crowds deter you from going over Christmas. We've been twice in December and while neither trip was actually over Christmas/New Years, I am one who would brave the crowds to experience it .

Just got back last night from a wonderful week stay at BLT (and a quick side trip afterwards). It was our first there, after four previous stays in the CR Tower. Honestly, I can't see us staying anywhere else from now on! We were in a Lake View Studio. The rooms were noticeably smaller than we were accustomed to in the CR, but since there are only two of us it wasn't too bad. Although, we're already saving for a 1BR next time.

I did learn one lesson on this trip. I did the online check in prior to our arrival, and because we stayed at the Orlando Drury Inn on our arrival night since we didn't get into town until that evening, I indicated that I'd be checking in early (I think I put 9:00 am) the next morning. We arrived around 9:30, finalized our check in, and were told that I'd get a text message when our room was ready. We then headed off to the MK. I can't be 100% certain, but I think they do whatever they can to get you a room in your category ASAP if you check in that early. I had requested inside the C, higher floor. I got a text at 11:00 am that our room was ready. It was 4th floor, facing the CR marina. So exactly the opposite of what we had requested. We were understandably disappointed, but thankfully a quick phone call to them rectified the situation. We were told they could give us something closer to what we were looking for, but the room wouldn't be ready until 3:00 or 4:00. (This is why I think checking in so early is the reason for disregarding our room requests.) We said that would be fine, because we'd be in the parks until after lunch, and then we'd be heading out to do a little grocery shopping. We got a text shortly after 3:00 that our room was ready - we would be in 8409, 14th floor inside the C. EXACTLY what we had asked for! The room was great, the view was perfect. We honestly couldn't have asked for a better first (and certainly not last) stay at BLT.

I'll post pictures later -- we're still unpacking and getting reorganized. Until then, let me know if anybody has any questions!

Thanks for your review . Sorry about the room assignment, but I'm glad they were able to get you exactly what you wanted. Can't wait to see your pics.

We've been back for a few days for the start of school and just a few notes about the CR - CL stay. We were lucky to be able to stay on the AC-Cl floor with a TPV view...never thought that TPV was worth the up charge but it was definitely a treat. Our room was 4841 which was close to the lounge, but offered a beautiful view of Seven Seas lagoon and the MK, Space mountain looked like it was just outside our window.

Check in was an adventure, the CM from the entrance took us up to the Atrium level check in where we were introduced to Kathy at the CL desk. It was only supposed to be a quick stop to pick up our bands but DS' band wouldn't work and his account was merged with DW. This messed up the reservation completely as FP+, Park entry's for DS and DW were merged. So after dealing with that for about 30 min, they told us our room was ready, even though our bands wouldn't open the door. Eventually they did and they said we can go to the parks. Long story short, It took the CL team of Kathy and Kelrick 2 days to create a new account for DS and try to match all the FP+ to the rest of the families. Even though the CL team couldn't do much else to fix the problem (nor could Disney IT) we were compensated by given 3 priority FP+ to use as well as a couple of extra FP+ thrown in when we needed them.

The CL staff were amazing, lounge items were always restocked frequently and any requests handled efficiently. Small water bottles to take to the park were available on request at any time and the CL text service to make FP+ adjustments, ADR adjustments, etc. was a Godsend. You were practically connected with the CL staff (at GF via text service) at all times during regular CL hours. That was pretty helpful and worked very well even to the last minute request of a late checkout. The convenience at CR was amazing...monorail was running properly and we didn't experience any delays or interruptions during our stay. The advantage of being able to walk to CR, was not really taken advantage of because of the heat; even leaving the park at EMH closing at 2AM, the bus to the door was preferred over walking the 10 minutes or so.

Rooms / Housekeeping / Turndown were good; God-awful sinks and poor quality linens and Towels are the only complaint. Didn't order room service. Valet parking was fine; easier to get around with Valet parking options at all resorts and rental car. I had 2 parcels delivered to the resort which were received by the business centre at a charge or $3 / package as outlined in the information at the beginning of this thread; had to go there as well to print stuff ($1/page.) Had a rental car so didn't rely on Disney buses at all, even to Downtown Disney which we were lucky to find parking on the 2 occasions that we went there. Laundry facilities (2nd floor GW) were fine (middle 2 dryers were available free as the credit card scanners weren't working.)

DD and I did the Sea Raycer rentals out onto Bay Lake and Seven Seas Lagoon which was hot and fun. Didn't use the pool. (crazy, I know!) Dining at Ohana, Cape May (yes there were crab legs!) Chef Mickey (real let down in terms of cost / food quality) Teppan Edo, 50's Cafe, BOG Lunch with FP+ and Tony's. Typical, nothing exceptional - OOP, no free dining. In contrast, we had a night at Universal PBH midweek; hotel and food there definitely a notch above Disney standards but that is another story.

Thanks for putting up with my report, I might be able to answer some question, but probably not as well as others on the thread.

Thanks for sharing about your CR CL stay. I'm sorry about the mishaps with check in and the MBs, but glad they compensated you for not being able to fix things completely. We are hoping to try CR CL sometime next year, so it's good to read another great CL review .

Thank You!!! I'm starting to get pretty excited!!!

You're welcome. You are going to have a great trip .

Hello All,

I have a bit of an odd question I hope someone can answer. We are going to WDW October 24-28 2014. During the late fall sale I booked both CR and GF with the room only discount. We are going to stay at the GF and I need to cancel the CR reservation. Before I do that, I'd love to post it for transfer in the event someone else would like to take advantage of the savings. Is there somewhere on DIS where I can do this?

Thanks!

I agree with KOOK that it's very nice of you to want to try to help someone else out with cancelling your CR reservation . Hope you have a great time at the GF.

Is it crazy to stay at the CR and not eat at chef mickeys??? That is our plan for March and it seems a bit strange not eating there at all??! LOL

I don't think it's crazy. Our ADRs are always at resorts, but we don't always book TS at our resort just because it's where we're staying.

This will be our first stay at Contemporary:
5/25/2015 - 6/1/2015 Can't wait !

We're finally staying at the Contemporary, after years of thinking about it as our boat went by or our monorail went through. Yay!

Coming for MNSSHP trip September 27-29

Putting the final touches on our outfits this weekend. We're DisneyBounding our favorite rides, except youngest DD who is going as Marie.

So excited! We'll have Saturday afternoon/evening and Sunday morning at the resort to enjoy and explore what's there. I'm planning on dinner poolside Saturday night. Do people like The Wave for breakfast? I booked it for the day we leave and the menu looks good.

I hope you have a great trip .

Couldn't do it without all the great help I get from posters like you who help answer questions

That's very sweet of you to say, thank you . I do agree that there are a lot of very helpful posters on this thread.

 

[Lou1982]

Hi! Does anyone know if it's possible to access the USB points in the TV in the rooms or if they are covered by the TV cabinet?

Thanks

 

[JanieMc]

Is it crazy to stay at the CR and not eat at chef mickeys??? That is our plan for March and it seems a bit strange not eating there at all??! LOL

So funny, we have 5-year-old twins who love Mickey, and we didn't eat there either because I canceled our adr's... we did CRT and BoG dinner, and DH and I ate at CG (boy was that good), and I just decided to book Mickey M&G with FP+ and call it even! They didn't seem to mind... nor notice. I just didn't want to spend all that money after those other culinary hits and the iffy reviews. I'm sure we'd have enjoyed it, at least experience-wise. But we didn't NEED it, if that makes sense. So yeah, count us in on people who should have been shoo-ins for CM's and skipped it!

Also I had a pirates league appointment for DS5, and I canceled that too! Just didn't need it. I saw how much fun he was having in the room dressing up in what he had, and again just decided not to spend the money. He had some pirate regalia in a Disney's F&G gift I ordered. Again, he didn't notice not doing that, although I'm sure he'd have loved it. He was chosen to be the Beast in ETWB!! I wasn't really trying to cheap out or anything, just trim the trip of superfluous stuff that didn't add a whole lot.

 

[ChgoMusicGirl]

We'd like to hop on the log-o-rail, too! We'll be staying in a BLT studio for the first time 6/13-6/17/15! Thank you!

 

[WDWKOOK]

Hi! Does anyone know if it's possible to access the USB points in the TV in the rooms or if they are covered by the TV cabinet?

Thanks

I can't recall if there's a covered area at the bottom of the TV that opens that has the inputs. Maybe someone who is there now can check for you

We'd like to hop on the log-o-rail, too! We'll be staying in a BLT studio for the first time 6/13-6/17/15! Thank you!

Plenty of room in the log for you. Happy planning!

 

[disprincess2213]

Hey guys!! I'm here now and can't "search" this thread for the answer and I know it's on here!! But what is the channel for wishes??! No one knows and we searched every channel ((( sorry for the repeat question but all I have is my phone!

Ps- this hotel... Omgggg!!!

 

[ltlbityjen]

Can someone explain the CL text service? We will be there next week and I don't know anything about it. Thanks!

 

[Mousemommy1]

What is a good request for a Bay Lake View Tower room, where you can see MK park as you walk out of the room? Are those rooms close to Chef Mickey's? Or on the opposite side? Thanks!

 

[kittyx3]

Hey guys!! I'm here now and can't "search" this thread for the answer and I know it's on here!! But what is the channel for wishes??! No one knows and we searched every channel ((( sorry for the repeat question but all I have is my phone!

Ps- this hotel... Omgggg!!!

I have read that it is 105 for one hotel and 20 for the other. I was not able to get clear which was which. Seems to be some confusion.

Someone else more knowledgeable might be able to jump in and make it clear, but at least this gets you started.

 

[ixmnrs]

What is a good request for a Bay Lake View Tower room, where you can see MK park as you walk out of the room? Are those rooms close to Chef Mickey's? Or on the opposite side? Thanks!

There is a map showing floor layouts and room numbers, but the side you are referring to is opposite end to Chef Mickeys. I was on the TPV side of what you are referring to and when I looked down to the concourse, it was at the gift shop. AS far as actually requesting the rooms over there, I don't know how specific you can get.

 

[Mousemommy1]

There is a map showing floor layouts and room numbers, but the side you are referring to is opposite end to Chef Mickeys. I was on the TPV side of what you are referring to and when I looked down to the concourse, it was at the gift shop. AS far as actually requesting the rooms over there, I don't know how specific you can get.

Ok, thanks! Maybe I'll just ask for a high floor away from Chef Mickey's.

 

[ChgoMusicGirl]

I can't recall if there's a covered area at the bottom of the TV that opens that has the inputs. Maybe someone who is there now can check for you Plenty of room in the log for you. Happy planning!

Thank you!!!!

 

[xjay]

Does anyone know how many King Bedrooms are on the 12th floor? I asked CR IPO today and they said that there's only 2, one standard view and one MK view. We booked an MK view and put in a request for a king bedroom, but if there's only one room, chances are we aren't going to get it

 

[disprincess2213]

I have read that it is 105 for one hotel and 20 for the other. I was not able to get clear which was which. Seems to be some confusion. Someone else more knowledgeable might be able to jump in and make it clear, but at least this gets you started.

You are awesome!! Thank you! Just to clarify... If you are staying in the tower, 105 is it!!! TPV is worth every penny btw. It's just incredible! Thanks again!!!!

 

[mickeynut1]

We'd like to hop on the log-o-rail, too! We'll be staying in a BLT studio for the first time 6/13-6/17/15! Thank you!

Congrats

Hey guys!! I'm here now and can't "search" this thread for the answer and I know it's on here!! But what is the channel for wishes??! No one knows and we searched every channel ((( sorry for the repeat question but all I have is my phone!

Ps- this hotel... Omgggg!!!

Hope you're having a great time .

Does anyone know how many King Bedrooms are on the 12th floor? I asked CR IPO today and they said that there's only 2, one standard view and one MK view. We booked an MK view and put in a request for a king bedroom, but if there's only one room, chances are we aren't going to get it

I can't help with the number of king rooms, but wanted to mention that sometimes requests get overlooked, so if you aren't assigned a king room, you can always ask if one is available. It's not guaranteed and might be hard to come by if there are only 2 of them, but it never hurts to ask .

 

[WDWKOOK]

Hey guys!! I'm here now and can't "search" this thread for the answer and I know it's on here!! But what is the channel for wishes??! No one knows and we searched every channel ((( sorry for the repeat question but all I have is my phone!

Ps- this hotel... Omgggg!!!

Glad 105 worked for you

Can someone explain the CL text service? We will be there next week and I don't know anything about it. Thanks!

The CL thread has had more discussions on it HERE and on the page that follows. There are more posts scattered around the CL thread.

What is a good request for a Bay Lake View Tower room, where you can see MK park as you walk out of the room? Are those rooms close to Chef Mickey's? Or on the opposite side? Thanks!

The closest rooms to the MK are the north end rooms, closest to BLT.

Does anyone know how many King Bedrooms are on the 12th floor? I asked CR IPO today and they said that there's only 2, one standard view and one MK view. We booked an MK view and put in a request for a king bedroom, but if there's only one room, chances are we aren't going to get it

I don't recall the exact number, but that sounds about right. I don't think there are more than one on each side of the Tower on the 12th floor.

The only way to guarantee a CL King is to book a Tower Club/14th floor room. These are booked as "Standard Club Level King" and they are both MKV/TPV rooms. The room is about $40 more per night Vs. Atrium Club and is booked as a king. You would have access to both CL lounges.

 

[Mousemommy1]

Glad 105 worked for you


The CL thread has had more discussions on it HERE and on the page that follows. There are more posts scattered around the CL thread.


The closest rooms to the MK are the north end rooms, closest to BLT.


I don't recall the exact number, but that sounds about right. I don't think there are more than one on each side of the Tower on the 12th floor.

The only way to guarantee a CL King is to book a Tower Club/14th floor room. These are booked as "Standard Club Level King" and they are both MKV/TPV rooms. The room is about $40 more per night Vs. Atrium Club and is booked as a king. You would have access to both CL lounges.

Thanks!

I still keep checking for a TPV room under the military discount but no luck so far. I'll keep checking over the next few months....

 

[xjay]

I don't recall the exact number, but that sounds about right. I don't think there are more than one on each side of the Tower on the 12th floor. The only way to guarantee a CL King is to book a Tower Club/14th floor room. These are booked as "Standard Club Level King" and they are both MKV/TPV rooms. The room is about $40 more per night Vs. Atrium Club and is booked as a king. You would have access to both CL lounges.

Thanks KOOK! Yea I know about those rooms on the 14th floor but I don't want to book them because of the bad reviews on the room condition. I'll be fine with 2 queen beds, but I'd much rather have 1 king bed since it's only my bf and I going this trip.