Resort Thread Disney's Club Level (CL) Thread

[bhardy]

Question for those that have recently stayed at the poly CL, do they have the texting service I've read about? 4th fast passes etc. thanks so much.

 

[TigrLvsPooh]

@TigrLvsPooh Can you add me to your list? We are staying at the Polynesian 13-19 August Thank you!

Sure! I'll do that right now.

 

[TigrLvsPooh]

Question for you guys... We're staying at GF RPC and I just sent the IPO an email with all of my info, plus telling them that I've completed online check-in and confirming I would receive a text message when my room is ready. The CM said I'd have to physically go to GF to check-in before I could receive any text messages. That just doesn't sound right or like any of my prior trips. Does anyone have any recent experience with this? Hoping to not have to call IPO as I really don't have any major requests! Thanks

CM is confused. He/she probably was referring to the IPO text messaging service and not the "room ready" texting. The room ready texting comes from completing online check-in and providing a cell number. Then you'll be subscribed to room ready, or not ready yet, notifications. But I will say it is still hit or miss, I did receive the messages for some of my resorts stays, but not others. Not sure of the reason.

 

[DisneyDmbNut]

Al

Question for you guys... We're staying at GF RPC and I just sent the IPO an email with all of my info, plus telling them that I've completed online check-in and confirming I would receive a text message when my room is ready. The CM said I'd have to physically go to GF to check-in before I could receive any text messages. That just doesn't sound right or like any of my prior trips. Does anyone have any recent experience with this? Hoping to not have to call IPO as I really don't have any major requests! Thanks

also, GF will text you 7 days before arrival to ask if you need anything.

That is he number that you will text for extra FP and any dining changes. I love the text service.. It is amazing!!

 

[DisneyDmbNut]

Question for those that have recently stayed at the poly CL, do they have the texting service I've read about? 4th fast passes etc. thanks so much.

I don't think Poly has this.. GF and CR do and so does BC... Poly had not started using it back in July

 

[Shamrock1999]

How/when do we get the 4th FP? I'm assuming only after the original 3 have been used? What's the advantage? Will be at GF Club

 

[HaveKidsWillTravel]

We are staying poly cl this spring but booked with a ta. Will we hear from ipo also or will everything go through the ta?

 

[gwynne]

We are staying poly cl this spring but booked with a ta. Will we hear from ipo also or will everything go through the ta?

You will be able to contact the IPO yourself, even though you booked through a TA. Ask the TA for your reservation # if you don't already have it.
I usually email the IPO a brief introduction email. I put our last name and reservation # in the subject line.
Happy planning!

 

[TJA]

Al

also, GF will text you 7 days before arrival to ask if you need anything.

That is he number that you will text for extra FP and any dining changes. I love the text service.. It is amazing!!

Well I'm truly hoping so because we enjoyed this service at BC CL so, so much. It completely changed our trip for the better. Then a few months after that, we stayed at Poly CL and didn't have the service. Boy was that a downer!! I had to change our plans around as best I could since we couldn't rely on that 4th FP.

 

[TJA]

CM is confused. He/she probably was referring to the IPO text messaging service and not the "room ready" texting. The room ready texting comes from completing online check-in and providing a cell number. Then you'll be subscribed to room ready, or not ready yet, notifications. But I will say it is still hit or miss, I did receive the messages for some of my resorts stays, but not others. Not sure of the reason.

Hi Erika, I was hoping you'd pipe in on this. I'm going to call IPO this morning, too bad because I prefer just emailing...but here's the email I received after I emailed them with my info and saying I did online check-in so confirming I'd get a text regarding my room:

Good Afternoon _____ Family,

We thank you for your email. We have noted your room request with a full balcony on your resort reservation. Please be aware this is just a request and it's not guaranteed but we do try our best to accommodate. The Standard Rooms in the Main Building do have day beds.

We also noted that you are celebrating both _______ and _______ Birthdays.

The resort check-out is at 11am and check-in is at 3pm. Sadly, the only way the system will send a guest a rooms ready notification is when the guest had physically come to the resort and checked in--this is when the text notifications is setup.

Have a GRAND afternoon.


Concierge Itinerary Planning Office

Disney's Grand Floridian Resort & Spa

Phone: 407-824-1775

Fax: 407-824-3461

Grand.Floridian.Itinerary.Planning@disneyworld.com

 

[TJA]

We are staying poly cl this spring but booked with a ta. Will we hear from ipo also or will everything go through the ta?

You will be able to contact the IPO yourself, even though you booked through a TA. Ask the TA for your reservation # if you don't already have it.
I usually email the IPO a brief introduction email. I put our last name and reservation # in the subject line.
Happy planning!

Yes agree with this! We've booked a few CL trips through Orbitz and I email IPO the same way each time -- giving them my info (name, dates, long reservation number beginning with a "4"...) and the IPO takes over from there. I even give IPO all of my room requests and they note them in my reservation, no problem. It's very slick!

 

[mickeynut1]

You will be able to contact the IPO yourself, even though you booked through a TA.

 

[GADisneyDad14]

Hi all, just wanted to say thanks to the folks who responded several pages back when I was debating changing my reservation from SL to RPC for my upcoming trip. I appreciate everyone's insight and opinions. Ultimately I did switch to RPC. This will be our first stay at GF and I'm not convinced it'll be a repeat destination based on our family's style, age of kids, etc (or maybe my Poly love), so figured go big or go home, right? Anyway, very excited to try something new and round out our MK resort experiences.

For you GF RPC pros, are there any common room requests I should keep in mind that would be beneficial? View direction, location relative to lounge? I am in a standard room category. This trip will just be me and DS5 (boys trip) and we are pretty low maintenance Disney travelers. Thanks in advance.

 

[schwaa]

Hi everyone,

I'm finally staying Club Level!!! I just booked GV CL at BC for August (17-24). Surprising my sister, niece and nephew with it. I'm so excited.

 

[princessemsmom]

We are staying club level for our first time - at the end of our first every split stay as well. We will be at YC CL May 22nd-24th!! Thanks for all of the great tips, etc!

 

[gwynne]

Hi everyone,

I'm finally staying Club Level!!! I just booked GV CL at BC for August (17-24). Surprising my sister, niece and nephew with it. I'm so excited.

We are staying club level for our first time - at the end of our first every split stay as well. We will be at YC CL May 22nd-24th!! Thanks for all of the great tips, etc!

Congrats! Happy Planning!

 

[mickeynut1]

Hi all, just wanted to say thanks to the folks who responded several pages back when I was debating changing my reservation from SL to RPC for my upcoming trip. I appreciate everyone's insight and opinions. Ultimately I did switch to RPC. This will be our first stay at GF and I'm not convinced it'll be a repeat destination based on our family's style, age of kids, etc (or maybe my Poly love), so figured go big or go home, right? Anyway, very excited to try something new and round out our MK resort experiences.

For you GF RPC pros, are there any common room requests I should keep in mind that would be beneficial? View direction, location relative to lounge? I am in a standard room category. This trip will just be me and DS5 (boys trip) and we are pretty low maintenance Disney travelers. Thanks in advance.

I think RPC is amazing, hope you have a magical time .

My favorite view from an RPC room is overlooking the main pool with the Poly in the distance (although now you also have a view of the VGF, but it's not bad, IMO). I also like requesting to be close to the lounge. With that said, those are just my preferences, so hopefully others will give some suggestions .

Hi everyone,

I'm finally staying Club Level!!! I just booked GV CL at BC for August (17-24). Surprising my sister, niece and nephew with it. I'm so excited.

Sounds like a fun trip, I'm sure everyone will have a great time.

Happy planning .

We are staying club level for our first time - at the end of our first every split stay as well. We will be at YC CL May 22nd-24th!! Thanks for all of the great tips, etc!

How exciting ....hope you enjoy CL!

 

[Babsy]

Question for those that have recently stayed at the poly CL, do they have the texting service I've read about? 4th fast passes etc. thanks so much.

Here at the Poly CL right now.....sorry, no texting for 4th FP at the moment. We did have it at the GF last trip however.

As an aside, we are sitting by the main pool and there is zero impact from the construction. It is wonderful sipping on a POG poolside watching the kiddies play.

 

[pas130]

So, I switched our Sugarloaf summer to Poly CL this afternoon. DH is happy, the kids are happy. I know that we won't have the same "magic" we had at Sugarloaf last month, but Poly in the summer seems divine. My girls just want to be in that CL lounge watching Wishes

Our dates will be 8/6-8/14. We are at Treasure Island (Gulf beach) and then Hard Rock CL (Universal) 8/2-8/6.

Is it summer yet???

 

[DisneyDmbNut]

Hi Erika, I was hoping you'd pipe in on this. I'm going to call IPO this morning, too bad because I prefer just emailing...but here's the email I received after I emailed them with my info and saying I did online check-in so confirming I'd get a text regarding my room:

Good Afternoon _____ Family,

We thank you for your email. We have noted your room request with a full balcony on your resort reservation. Please be aware this is just a request and it's not guaranteed but we do try our best to accommodate. The Standard Rooms in the Main Building do have day beds.

We also noted that you are celebrating both _______ and _______ Birthdays.

The resort check-out is at 11am and check-in is at 3pm. Sadly, the only way the system will send a guest a rooms ready notification is when the guest had physically come to the resort and checked in--this is when the text notifications is setup.

Have a GRAND afternoon.


Concierge Itinerary Planning Office

Disney's Grand Floridian Resort & Spa

Phone: 407-824-1775

Fax: 407-824-3461

Grand.Floridian.Itinerary.Planning@disneyworld.com

She is totally confused.

Before I even got off the turnpike, I had a "we are sorry your room isn't quite ready" message and my friend got her room number before she even got off the plane.