DAS changes coming WDW May 20/ DL June 18, 2024

[sprem96]

I see no need to speak to a CM three times. IF YOU WANT you can ask a CM about the procedure when entering the queue. Most likely what they will say is something like "come back here when you need to leave the queue." Absolutely no need for personal discussion. If the need arises that you have to leave the queue, that is when you need to see a CM -- basically the CM at the entrance. Again, no need for personal discussion, just "I have to leave the queue. What do I do when I return?" They may issue some type of return (time, card, lanyard, etc.) or they may say "see me when you return."

The LEAVING is standard. The RETURN is what will be different based on situational factors -- situational as in number in party, length of queue, etc. NOT personal needs. In the vast majority of cases, the return will be through the LL.

Disney specifically mentions they will have a plan in place for each disability to agrue your point of "NOT personal needs" as you put it

"Every attraction has a defined process to support this option based on a person’s disability" from their website, that sounds needs based to me, that would require to explain yourself no?

 

[sprem96]

Have you tried it? Reports from folks who have actually tried AQR are that it works. I think there is a lot of negativity from those expecting it to go wrong and trying to find the "what if" scenarios to prove that. I understand it's stressful, but if approached from a positive attitude it makes a big difference in that stress level.

As to "missing the merge point" -- your party waits for you there. Or you wait for your party if you happen to return first. I'm not seeing the big risk of missing each other.

Leaving after the merge -- there haven't been a lot of reports yet but there have been reports of families needing to do this very close to boarding. No reason to think it doesn't work.

If your concern is that you need more time (a longer restroom break) -- well, maybe your family goes ahead to ride and then you use a Rider Swap kind of thing to return. ASK. Instead of assuming it doesn't work, ask.

And if you try some things and it really doesn't work at all, make specific notes. Time/attraction/what went wrong.

Oh I've tried, mentioned it in other posts, and did it at Disney, Universal, and CW, it's why Universal and CW still issue me ride accommodations because I've had negative results more often than not from it, I hope Disney sees it the same way, because if not, I'll have to tell them in person at each ride why it doesnt work and give them examples as I have in the past, it will be a painful process for sure, hopefully doesn't come to that, I truly hope that them saying they will have designated solutions for EACH disability is true and my condition is treated special but I assume it will be cookie cutter based, can't expect more from CMs to know all disabilities and how to handle each, when online CMs need help from "experts"

 

[sprem96]

No mean to insult, I chose IBS as my husband has issues and used 1 flare as an example. He can go hours without issues one day but then have a day full of issues the next. I get it is not easy to prepare for. My thought was he could ask at the front “what happens if I need to leave this line urgently and may not have time to come talk to you”? Something along those lines. Or he may sit out of the line and meet at the merge with rest of party once we are there (if he is able and didn’t need to leave due to a flare). That honestly might be the better option if he’s having a hard day.

All I’m saying is there are options for those who *might* have issues. It’s not just “this is the only way” and that is great because different people may have different needs depending on the ride, wait time, party size, heat, other factors.

Thank you for the different tone in this response, more appropriate tone was used or more importantly the right questions was asked, so I want to personally thank you

You would be surprised how few know how to deal with IBS/IBD people and how much they suffer internally (hidden from the outside world)

 

[sprem96]

a lot of this anxiety, negativity is stemming from the fact that my 30 days are coming up, and I'm stressing out, my condition is flaring like crazy, history has proved me wrong on many occasions, and I don't have much to go on in terms of what IBS/IBD people are being told, are they being accepted or not, etc

I do want to apologize to the forum for the tone, I do want to be objective next week in sharing my information whatever the result is

 

[jennab]

Thank you for the different tone in this response, more appropriate tone was used or more importantly the right questions was asked, so I want to personally thank you

You would be surprised how few know how to deal with IBS/IBD people and how much they suffer internally (hidden from the outside world)

I totally get it and sorry if I came off rude, that wasn’t my intention. IBS/IBD can cause so much anxiety. I see my husband deal with this daily. So much planning goes into traveling to try and control flares. The not knowing is hard for someone who is used to having to plan.

I can tell you there are times when he’s bailed on us in the line or even before we got in line. Normally he says just go without him because he’s been before and really doesn’t mind, but someone shouldn't HAVE to do that. There should be an alternative than just missing out for those who want it. Hope you and your family find something that does work for you to still enjoy everything!

 

[Mackenzie Click-Mickelson]

Oh I've tried, mentioned it in other posts, and did it at Disney, Universal, and CW, it's why Universal and CW still issue me ride accommodations because I've had negative results more often than not from it, I hope Disney sees it the same way, because if not, I'll have to tell them in person at each ride why it doesnt work and give them examples as I have in the past, it will be a painful process for sure, hopefully doesn't come to that, I truly hope that them saying they will have designated solutions for EACH disability is true and my condition is treated special but I assume it will be cookie cutter based, can't expect more from CMs to know all disabilities and how to handle each, when online CMs need help from "experts"

What are you wanting from the CMs at the attractions? I'm hearing you talk about wanting special treatment (and I'm taking this to mean special as in available to you and not available to someone without your specific disability) due to your condition, that you don't expect all the CMs to know all the disabilities, that you're going to give each CM examples of why such and such doesn't work, etc and I'm just confused here. It seems like you're wanting DAS and expecting what comes with DAS by the CMs at each attraction even if denied DAS.

At the attraction the CMs are not approving or denying DAS, either you have DAS or you don't at that point. If you don't have DAS (or I should say actively using it for that attraction since some people have had DAS but didn't use it for an attraction) then you would be provided an appropriate (as determined by a variety of factors) option. I can understand some discussion when you truly feel X option is better than the Y option they mentioned but not in terms of thinking it must be DAS and that's it to the ride CM.

Some people have attempted to say they feel bad for the CMs and that it shouldn't be on their shoulders (even though it's not, they are largely just going through what options they have and applying it appropriately) but then start in on talking about just how they are going to make things more difficult for that CM at the attraction.

 

[Mackenzie Click-Mickelson]

You would be surprised how few know how to deal with IBS/IBD people and how much they suffer internally (hidden from the outside world)

I was one of those people when I was a child, medically treated as well. My sister-in-law has IBS as well (alongside PCOS and other things). I think you might be surprised at how many people do know someone with that condition. They may not have the same opinion as you though.

 

[theMoreDisneytheBetter]

I totally get it and sorry if I came off rude, that wasn’t my intention. IBS/IBD can cause so much anxiety. I see my husband deal with this daily. So much planning goes into traveling to try and control flares. The not knowing is hard for someone who is used to having to plan.

I can tell you there are times when he’s bailed on us in the line or even before we got in line. Normally he says just go without him because he’s been before and really doesn’t mind, but someone shouldn't HAVE to do that. There should be an alternative than just missing out for those who want it. Hope you and your family find something that does work for you to still enjoy everything!

This may be a totally off the wall thought but it occurred to me while reading this post….but to a certain extent I think that separating the accommodation from the person may actually make things easier. Here’s an example why:

Let’s say that the family wants to ride slinky. They get DAS, wait their 2 hours, and then while in the line the DAS holder has a meltdown, or a medical issue, or whatever. The family is SUPPOSED to exit the line at that point. No DAS rider, no one rides. Now we all can imagine that this probably doesn’t happen every time (there have been posts about it). But assuming that they do exit, how bad will both the DAS holder and everyone else in the party feel about the situation? Maybe it’s better in some cases to take the pressure off and people can ride - or not ride - based on how they are doing at that time. Eg if a DAS child has a meltdown at the point of boarding then the CM can rider swap a parent out. Or a DAS adult quickly goes to the bathroom and comes back, or is having such a problem that they won’t be able to come back but at least everyone else can continue.

Maybe I’m just looking for a positive lining here but I know with my husband’s issues we do much better when there is no pressure on him to do anything in particular.

 

[gottalovepluto]

I would love to see them recognize this on their public (not professional) social media and in the parks, given what they do for Pride month and various cultural celebrations (Lunar New Year at DLR, for ex)

Even some of the LinkedIn commenters are skewing them for posting that yet having DAS in a state that now excludes many- public social media pushing of this would wreck their PR team.

 

[PrincessV]

I’ve really only seen negative reports of people having trouble trying to exit, having to have discussions with each CM, CMs telling people the line is short enough that they shouldn’t have to leave, CMs just saying they don’t know about the procedure at all, etc.

If it’s working, that’s great. I’d love to hear about that. That’s my hope that they get feedback and iron out the kinks.

My only real point was that I think there are a lot of people out there like me who aren’t seeing evidence of it working and aren’t getting information from Disney on how to use it.

I’ve posted multiple times about my own experience trying AQR, but I’m sure it gets lost in the many pages, so I’ll give you the short version here:

It worked just fine! I did not have discussions with CMs at attractions: I stated that I cannot wait in the SB queue for the full time, asked what to do, and was provided an appropriate accommodation - in my case, as a solo visitor with no party to wait in the line, I was sent through the LL. At one ride, I did not ask first and tried waiting in SB for as long as I could stand it, had to backtrack through the whole thing to exit, and asked how I might be able to return - I was told I could meet up with my party at the merge point and when I explained that I was solo, was instead sent into the LL. It was clear that the preference is for Guests to ask before getting into the SB queue, as the queues are not designed for easy exiting midway and CMs have a range of options they can provide depending on need, party size, queue layout, and - I’m guessing on this one - wait times/crowd levels.

Nobody is going to get detailed instructions before visiting because there are too many variables in each situation. But I’m here to attest that CMs are empowered to provide some form of AQR and will do so at each attraction.

I asked if I go into the line and ask when I leave the line what to do and he said no and to ask before I get into the line what to do. He told me not to tell the person why I may have an issue with the line. He just said to tell them I may have problems with this line and how can I access the ride?

Yes, this was exactly my experience - ask before getting into the SB line if you know you won’t be able to wait the entire amount of time in it. A simple statement such as, “I won’t be able to wait in the queue for the entire posted time - what options do you have for me to access this ride?” The answer will probably depend on your party size, ride/queue layout, wait time, etc.

~~~

I’ve seen multiple posts/discussions about how AQR is for people who only occasionally need it and those who need accommodation at every line get DAS. I’m not sure that’s accurate - I’m one who needs accommodation any time the wait is longer than about 15 minutes, but my disability is not developmental or physical/medical, though it shares commonalities with DDs, and I’ve seen others with my same disability be denied. Whether due to how they explained it or because Disney just isn’t approving for that need, IDK: I haven't needed to re-apply yet. But with the through that I may be denied, I went to MK and tried using AQR as if I had no DAS, just to see if it would be a suitable alternative.

In my mind, “needing to ask at every ride” sounds AWFUL. So I totally understand the anxiety about that. But. What I found in practice, and what I can realize and acknowledge when I think about it realistically, is that it’s not going to be EVERY ride. I try to visit at times when wait times are lower to start, so for at least a couple rides, I won’t need accommodation. And I really can only handle a half day in parks per day, with plenty of down time between rides, so I’m doing maybe 4-5 rides, tops, in a day. If half of them are SB, I’m only actually needing to ask for AQR 2-3 times over 5-6 hours - that’s really not so bad.

I realize that’s not the case for everyone, and if I were the type to spend 12 hours in a park and do every ride, maybe I’d feel differently. But I’m sharing my own experience and thought process in case it’s helpful for others who visit similarly.

 

[sprem96]

What are you wanting from the CMs at the attractions? I'm hearing you talk about wanting special treatment (and I'm taking this to mean special as in available to you and not available to someone without your specific disability) due to your condition, that you don't expect all the CMs to know all the disabilities, that you're going to give each CM examples of why such and such doesn't work, etc and I'm just confused here. It seems like you're wanting DAS and expecting what comes with DAS by the CMs at each attraction even if denied DAS.

At the attraction the CMs are not approving or denying DAS, either you have DAS or you don't at that point. If you don't have DAS (or I should say actively using it for that attraction since some people have had DAS but didn't use it for an attraction) then you would be provided an appropriate (as determined by a variety of factors) option. I can understand some discussion when you truly feel X option is better than the Y option they mentioned but not in terms of thinking it must be DAS and that's it to the ride CM.

Some people have attempted to say they feel bad for the CMs and that it shouldn't be on their shoulders (even though it's not, they are largely just going through what options they have and applying it appropriately) but then start in on talking about just how they are going to make things more difficult for that CM at the attraction.

"Every attraction has a defined process to support this option based on a person’s disability" Disney own words on website

Not saying I want DAS and only that, what I want is to know what they will do for the umbrella of IBS/IBD if denied, I'm not asking for X option over Y option, it would be nice to know ahead of time to work around whatever they are suggesting, as anyone with those conditions will tell you, you can't just SHOW UP to anything as a viable option, going to each individual queue and learning a different strategy per ride will be extremely difficult to deal with and only excacerbates the condition more

Some peoples lives are more difficult to manage and planning is essential to their daily lives, sorry to admit it, but it's a fact, that's why people are reaching out upset, the lack of detail is hard on people, DAS is very straight forward and tells you exactly how to handle the day BEFOREHAND, AQR is "who knows" go find out and see, do you see the difference?

If I was told of an option that was lesser than DAS but specifically detailed, I would be calmer and more accepting, and I would imagine so would a lot of others as well

When I got my ride accommodation from Universal and CW approved, both told me in full detail how the program works, GREAT, I know how to plan my day, thank you very much, I'll be on my way. I don't know how those two parks would handle my situation if not granted, the good news is, it's not a concern because I was approved which means others in the same situation would be approved. But in a few days I'll know if Disney will do the same, and based on their description of what is accepted and from reports, I'm a realist, and I'm not exactly optimistic I'll be accepted, so I need to be prepared to figure out plan B, C, D....Z, travelling to Orlando once a year to attend even 3 days of parks is a huge financial investment do that and knowing how to navigate a park with my disability is 100% a factor on if I buy tickets or not, others would agree, which is why you're hearing people of refunding tickets if DAS was denied because they know it just won't be financially worth it, we're not talking about a $10 thing, we're talking about thousands of dollars, and in some cases, people that are already knee deep in committed funds (plane, hotel, cars, tickets/AP, etc) and are stressing out they've wasted all that money. People decide to invest money in anything depending on a desired outcome based on the information they are given, if after you have invested money, and something changes for the worse, you would be upset.

If I get denied, I have a reason to be angry on my current trip because it was an option that has been removed from me, doesn't mean Disney has to care. Now, in the future, I have the appropriate knowledge to decide if I want to make that investment anymore or not, it has become a CHOICE if I want to partake or not. I understand why a bunch of people are saying in future they won't partake, they don't see the benefit anymore vs the money needed. If denied, I will have to attempt LLMP, LLSP and other methods to enjoy the best I can because no other choice unfortunately and see if is something that is "worth it" anymore from what I spend to come

 

[sprem96]

I’ve posted multiple times about my own experience trying AQR, but I’m sure it gets lost in the many pages, so I’ll give you the short version here:

It worked just fine! I did not have discussions with CMs at attractions: I stated that I cannot wait in the SB queue for the full time, asked what to do, and was provided an appropriate accommodation - in my case, as a solo visitor with no party to wait in the line, I was sent through the LL. At one ride, I did not ask first and tried waiting in SB for as long as I could stand it, had to backtrack through the whole thing to exit, and asked how I might be able to return - I was told I could meet up with my party at the merge point and when I explained that I was solo, was instead sent into the LL. It was clear that the preference is for Guests to ask before getting into the SB queue, as the queues are not designed for easy exiting midway and CMs have a range of options they can provide depending on need, party size, queue layout, and - I’m guessing on this one - wait times/crowd levels.

Glad AQR works for you as a solo rider, seems like an easy solution, ask beforehand and they just send you through to LL right away (that's almost better than DAS with not waiting the equivalent SB time first)

I imagine it would be more complicated for parties 4 or more

 

[sunburnin]

DAS is very straight forward and tells you exactly how to handle the day BEFOREHAND, AQR is "who knows" go find out and see, do you see the difference?

DAS is ONLY predictable up to the point of scanning into the LL entrance.

Once you scan, you face the same uncertainty of being in a queue and having to leave. On many attractions, once you scan, there are still another 10-20+ minutes of "what ifs" you have to deal with: preshows, boarding queues, ride breakdowns, and on and on.

 

[Mackenzie Click-Mickelson]

"Every attraction has a defined process to support this option based on a person’s disability" Disney own words on website

Not saying I want DAS and only that, what I want is to know what they will do for the umbrella of IBS/IBD if denied, I'm not asking for X option over Y option, it would be nice to know ahead of time to work around whatever they are suggesting, as anyone with those conditions will tell you, you can't just SHOW UP to anything as a viable option, going to each individual queue and learning a different strategy per ride will be extremely difficult to deal with and only excacerbates the condition more

Some peoples lives are more difficult to manage and planning is essential to their daily lives, sorry to admit it, but it's a fact, that's why people are reaching out upset, the lack of detail is hard on people, DAS is very straight forward and tells you exactly how to handle the day BEFOREHAND, AQR is "who knows" go find out and see, do you see the difference?

If I was told of an option that was lesser than DAS but specifically detailed, I would be calmer and more accepting, and I would imagine so would a lot of others as well

When I got my ride accommodation from Universal and CW approved, both told me in full detail how the program works, GREAT, I know how to plan my day, thank you very much, I'll be on my way. I don't know how those two parks would handle my situation if not granted, the good news is, it's not a concern because I was approved which means others in the same situation would be approved. But in a few days I'll know if Disney will do the same, and based on their description of what is accepted and from reports, I'm a realist, and I'm not exactly optimistic I'll be accepted, so I need to be prepared to figure out plan B, C, D....Z, travelling to Orlando once a year to attend even 3 days of parks is a huge financial investment do that and knowing how to navigate a park with my disability is 100% a factor on if I buy tickets or not, others would agree, which is why you're hearing people of refunding tickets if DAS was denied because they know it just won't be financially worth it, we're not talking about a $10 thing, we're talking about thousands of dollars, and in some cases, people that are already knee deep in committed funds (plane, hotel, cars, tickets/AP, etc) and are stressing out they've wasted all that money. People decide to invest money in anything depending on a desired outcome based on the information they are given, if after you have invested money, and something changes for the worse, you would be upset.

If I get denied, I have a reason to be angry on my current trip because it was an option that has been removed from me, doesn't mean Disney has to care. Now, in the future, I have the appropriate knowledge to decide if I want to make that investment anymore or not, it has become a CHOICE if I want to partake or not. I understand why a bunch of people are saying in future they won't partake, they don't see the benefit anymore vs the money needed. If denied, I will have to attempt LLMP, LLSP and other methods to enjoy the best I can because no other choice unfortunately and see if is something that is "worth it" anymore from what I spend to come

I think you're reading into their statement. They are trying to get more individual level review because the attractions are different from a queue standpoint, if there's a pre-show, if there's a bathroom in the queue, what the make up of the traveling party is, etc and because they are no longer grouping so many individuals together in one program that had one process applied to many.

I think you think you need to explain to each CM "Hi, I have X condition now what will you do for me due to that" when that's not really the case. Because your situation is bathroom related asking "is there a bathroom in the queue" or "if I need to leave to go to the bathroom what should I do" in no way discloses that you have a disability. It's a very basic question that I know many of us have asked an employee at a wide variety of places. That kernel of detail could help the CM give an option more appropriate (such as mentioning FOP has a bathroom in it for example) but you don't have to disclose anything more than "if I need to leave the queue what is the process for that".


I understand comparing Disney to other places, we all do that to an extent. Disney is not doing what Universal is doing. If that alone is your big sticking point you may need to make the decision that Disney is not the place for you at this time because the unknowns are just too great and yes even given your present investment of your upcoming trip. Wishing Disney would be like another park is understandable but ruminating over it not being that way seems to only be leading to more stress for you. I know you took a break from this thread in the past because it was overly stressing for you. I can understand coming back getting more up to date information since you left the thread and your call is coming up early next week but if it's getting more stressing for you because you're spending a lot of time thinking of all the possibilities, all the ways that this or that won't work if you don't get DAS I can't see how that would help you prepare or feel better about your upcoming call but I am not you.

 

[lanejudy]

I truly hope that them saying they will have designated solutions for EACH disability is true and my condition is treated special but I assume it will be cookie cutter based

I don’t read it as “designated solutions for EACH disability,” but various options depending on the need. Avoiding sun, needing to sit, access to a restroom would result in varying processes.

Every attraction has a defined process to support this option based on a person’s disability while the rest of the party remains in the queue.

 

[sprem96]

DAS is ONLY predictable up to the point of scanning into the LL entrance.

Once you scan, you face the same uncertainty of being in a queue and having to leave. On many attractions, once you scan, there are still another 10-20+ minutes of "what ifs" you have to deal with: preshows, boarding queues, ride breakdowns, and on and on.

Yes of course, but I know that rides have that built in 10-20 minutes extra, most people are well aware of that and have no choice but to deal with it or can't ride at all, but its a much more tolerable number and comes with no time limitations

Sadly, I have had numerous instances of that exact problem happen, guess what, we missed the ride, sucks to have an IBS/IBD, but where DAS helps tremendously is while waiting for a ride return time, 2 things happen, 1 if I have an episode, I don't have to run back to my time because it never expires which is comforting to know that I'm not losing out on G+ or LLMP times all day long, 2 just having that ability to have a queue wait under 30 minutes brings such calmness and far more certainty that it actually relieves the stress and reduces the frequency of episodes of someone with those conditions, why having a job that is ok with me being in the bathroom as much as I need too has actually reduced my need to go as often

I've been going 25% more frequently this past week than a "normal" day for me just because of the stress of my DAS call coming up

 

[PrincessV]

Glad AQR works for you as a solo rider, seems like an easy solution, ask beforehand and they just send you through to LL right away (that's almost better than DAS with not waiting the equivalent SB time first)

I imagine it would be more complicated for parties 4 or more

I also could just as easily been told to come back at a certain time that may have been longer than the amount of time I’d already been waiting - on that particular day, they opted for LL and yes, it was a nice surprise! But it was also made clear that it was because I was solo: had I been part of a larger party at the ride in which I waited SB then left and returned, my party would have remained in the line and I’d have met them at the merge point - that was exactly what the CM said to me before I explained that I was solo. No more complicated, IMO; just slightly different. But that’s the point: nobody can say exactly how a party will use AQR at every ride ahead of time because the specifics will depend on party size, queue layout, etc.

 

[sprem96]

I also could just as easily been told to come back at a certain time that may have been longer than the amount of time I’d already been waiting - on that particular day, they opted for LL and yes, it was a nice surprise! But it was also made clear that it was because I was solo: had I been part of a larger party at the ride in which I waited SB then left and returned, my party would have remained in the line and I’d have met them at the merge point - that was exactly what the CM said to me before I explained that I was solo. No more complicated, IMO; just slightly different. But that’s the point: nobody can say exactly how a party will use AQR at every ride ahead of time because the specifics will depend on party size, queue layout, etc.

the question that has to be asked, is that a good enough option for people, to go find out the answer at each ride?

Is that reasonable to expect your customers to do over and over?
That is the real debate.

They have specified rules for heights, supervision, health risks listed and available ahead of time, that helps people know BEFOREHAND if they can ride it or not.

They obviously have some form of flow chart for every ride that they will be following depending on size of group, age, what happens if you get to merge first or group does, what happens if something happens after the merge, if that was posted, for each ride, DONE, no questions asked, people have a guideline to follow and know if they can ride it or not.

Everything else at Disney is determined ahead of time, you can book restaurant reservations 2 months in advance, you can order food in an app and get a predetermined time of pickup, rides now are going to be reservable days in advance, but disabled people are going to be unsure how they will be handled ride to ride

 

[OurBigTrip]

the question that has to be asked, is that a good enough option for people, to go find out the answer at each ride?

Is that reasonable to expect your customers to do over and over?
That is the real debate.

They have specified rules for heights, supervision, health risks listed and available ahead of time, that helps people know BEFOREHAND if they can ride it or not.

They obviously have some form of flow chart for every ride that they will be following depending on size of group, age, what happens if you get to merge first or group does, what happens if something happens after the merge, if that was posted, for each ride, DONE, no questions asked, people have a guideline to follow and know if they can ride it or not.

Everything else at Disney is determined ahead of time, you can book restaurant reservations 2 months in advance, you can order food in an app and get a predetermined time of pickup, rides now are going to be reservable days in advance, but disabled people are going to be unsure how they will be handled ride to ride

Simply not reasonable, since as has already been discussed, it could depend on crowd level, length of lines, etc.

You're not going to get an answer in advance for how it will be handled at each ride, period. Continuing to demand it when you know it isn't going to happen is pointless, and is quite possibly adding to your stress level.

 

[sprem96]

Simply not reasonable, since as has already been discussed, it could depend on crowd level, length of lines, etc.

You're not going to get an answer in advance for how it will be handled at each ride, period. Continuing to demand it when you know it isn't going to happen is pointless, and is quite possibly adding to your stress level.

according to you then, Disney will be winging it, doesn't sound like a "DEFINED PROCESS" which Disney has stated on their website now does it, so which is it, everyone is just making random points up, it's adding to the stress because everyone thinks they know the right answer, so to put it, you are adding to people's stress levels with your hypothesis

And did I say "I demand Disney posts the rules" NO, I said IF they would, it would help a great deal, read please