Cruise and Theme Park Operational Updates due to Coronavirus

[gottalovepluto]

I'm guessing it's partly due to not wanting to overwhelm the phone systems, but usually the answer to stuff like this is "follow the money"....it's nice for Disney to be able to hold onto deposits and payments for as long as they can. My resort/tikcet/free dining reservation starts on 6/1...I am not allowed to cancel online, and I can't use the chat. If I want my money back on a vacation that is most certainly not happening, I have to wait on the phones which are now overloaded with the announcement yesterday, or...wait until Disney decides to release my funds. It's not leaving me feeling very magical...

I laughed so hard yesterday when Chapek told CNBC they have strong demand for hotel reservations and that people aren't canceling their reservations...

In all seriousness I think Disney is going to batch cancel all those reservations though. Save the phone man hours. The real question is do they force all reservations whose check-in date is through 7/10 to cancel completely or will they weed through those cross over reservations between before/after park opening and try to work with people booked over that time frame?

 

[GusGusTheMouse]

there would have to be - guess just like checking if you have an ADR or FP or whatever

Just trying to think of some way that could provide the protection *most* are concerned for / where it seems to be most important (when with a group indoors) and allowing for people to not have to wear them when out in the hot Florida sun (and also when they are less critical)

I agree this is the most likely scenario, but it always makes me think of the FP line jumpers and how many obstacles WDW had to put into place to stop that from happening. Nothing WDW can do to enforce masks once you

No good solution I guess

 

[tlmadden73]

I laughed so hard yesterday when Chapek told CNBC they have strong demand for hotel reservations and that people aren't canceling their reservations...

Right. .people aren't cancelling vacations YET .. even thought they are thinking about it because all we have now is a date, but not a lot of other details (like what attractions will be open exactly, how they will determine who gets in, etc.). THe more details like that come out .. the more cancellations.

I mean I have a reservation for 6/16 -6/20 .. .. but it isn't officially cancelled yet. So I guess what he is saying is true (at the time) .

 

[Luvears]

Anyone still seeing FPs and Dining reservations in MDE between 7/2-7/10?

 

[kverdon]

I almost had a heart attack a bit ago when I checked the MDE App and our cash reservation for ALK - Kidani for July 4-11 was GONE! We had just decided yesterday to go ahead with a basically resort only reservation so we purchased our plan tickets yesterday afternoon. It eventually showed back up. WHEW! Our FP+ briefly disappeared as well though our ADRs were always there.

 

[Sandiz08]

No ticket extensions over here yet for tickets that start 7/8.

 

[cakebaker]

I laughed so hard yesterday when Chapek told CNBC they have strong demand for hotel reservations and that people aren't canceling their reservations...

Equally funny was when he said they weren’t going to open until they could offer guests the quintessential Disney experience. My first thought...does this guy even know what that is?

 

[Sandiz08]

Anyone still seeing FPs and Dining reservations in MDE between 7/2-7/10?

Yep I got a ressie starting 7/7, everything is there still.

 

[1GoldenSun]

The Florida Resident Discover Disney tickets aren't transferable, right?

 

[tinkerhon]

Mine have vanished from both.

Mine still listed on both - app/web - 7/16- 7/29

 

[Krandor]

It’s just annoying to see ppl come here to tell ppl they shouldn’t be upset when you have no dog in the fight.

I don't currently have a dog in the fight but did. Mine was cancelled back in April and I totally get waiting around for cancellation or news is hard. I knew it wasn't happening but waiting on the official announcements was tough.

When I got the recovery option though I wasn't going to even touch June/July since there was no way of knowing if they would be open then. I'm September now and even when I did the recovery offer I figured it was 50/50 if I'd want to go then but figured with free dining I'll put my deposit down and I'll decide 30 days out. I'm still there. Not sure if I'm going to do it or not and will decide around the cancellation deadline. My next big trip is MW in Jan. Sep I only booked because of the free dining offer so I look at it as a "bonus trip" if it happens. Can't replace the april trip since my main reason for going won't happen again until next april. So I'm in a wait and see mode myself.

 

[mhautz]

Right. .people aren't cancelling vacations YET .. even thought they are thinking about it because all we have now is a date, but not a lot of other details (like what attractions will be open exactly, how they will determine who gets in, etc.). THe more details like that come out .. the more cancellations.

I mean I have a reservation for 6/16 -6/20 .. .. but it isn't officially cancelled yet. So I guess what he is saying is true (at the time) .

We're sitting on a 7/12-7/20 reservation and I think we "know" we're going to end up cancelling, but I am still way too intrigued by the idea of being there at that time.

 

[wdw_dine_junkie]

Originally I was very frustrated by the lack of communication from Disney in regards to the June reservations as my 18 year old son has/had a vacation starting June 28th. I still do not think they handled the June and early July reservations very well. In regards to the new restrictions, I am not upset about them. I have a trip booked the first week of September that I will likely cancel as I will not be comfortable in the heat with a mask, but I am very happy that some people will still go. The people who do go will allow thousands of people to go back to work and allows Disney to continue to bring in some revenue. I will lose the money I paid for my flights as I did not buy insurance, but that is my fault not Disney’s. So this year I will spend my vacation locally and bank the extra money I am saving so I can book a deluxe hotel next year when hopefully the restrictions are lessened. On a side note my son booked a Universal package and when he got his confirmation it said he had to be 21 to check in, so he had to call them and cancel. On the plus side they canceled with no problem and were very friendly. My poor son.

Super late response, but airlines should be able to at least give you a voucher for your flight costs, if not a refund. I think they have to right now. I also have September flights (although leaving Central FL, not going to) and am kinda waiting to decide, but I'm fairly sure Delta will at least give us vouchers for future use.

 

[WonderlandisReality]

Equally funny was when he said they weren’t going to open until they could offer guests the quintessential Disney experience. My first thought...does this guy even know what that is?

The quintessential Disney experience is hyper planning from 499 days out only for them to add morning EMH to the park you were rope dropping the day-of; so they are pretty spot-on at the moment

 

[jenjersnap]

The real question is do they force all reservations whose check-in date is through 7/10 to cancel completely or will they weed through those cross over reservations between before/after park opening and try to work with people booked over that time frame?

I really hope they work with those guests. It would inspire a tremendous feeling of goodwill, speaking only for myself, to let them have a choice.

 

[pasta]

There has been zero FP availability at 30 days since the start of the shutdown. I assumed they just pulled a ton of availability until they know what they are doing. I can't possibly believe that many people were booking FPs for days the park wasn't even going to be open. At 30 days you can usually get just about everything. I made a FP for the teacups on July 11 because it was the best thing available...

I was 60 days out, and I could only get headliners for early evening on July 11th. I’d say about 64 days out, and I was able to get the FP’s I wanted.

 

[nashvilleash]

My 7/19-7/27 FP and ADR still appear in MDE.

 

[Anna_Sh]

If they are changing ticket expirations, has anyone seen any changes with their AP?

 

[jenjersnap]

I checked the expiration date of my kids’ 10 day PH + and the expiration date is January 14, 2021.

 

[DGsAtBLT]

I checked the expiration date of my kids’ 10 day PH + and the expiration date is January 14, 2021.

Had you already been extended to 12/15 or has your trip date not passed yet?