Cruise and Theme Park Operational Updates due to Coronavirus

[SaintsManiac]

And you aren't one of the majority who are absolutely rude and entitled. You are what an ap and dvc member should be

huh? I'm neither, dude. My AP is expired at the moment.

 

[inlalaland]

Perhaps I don't understand, should DVC expect bad service and accommodations? People are paying for a service, not to be treated "special".

Of course not, just pointing out the attitude might be more common than you realize.

 

[fla4fun]

I look at it and always select the normal line and it goes faster

The only one I use consistently is the one at International Gateway. The line is usually not an issue there. Don’t know if that will change when they reopen or not . . .

 

[briternik]

Those park hours are awful!!! In July/August, it's necessary to have early mornings and late evenings to deal with the oppressive heat.

 

[J-BOY]

Perhaps I don't understand, should DVC expect bad service and accommodations? People are paying for a service, not to be treated "special".

The funny thing here is that you said you've hardly ever heard of people flashing their AP or DVC status in a complaint or sense of entitlement, most of which are unreasonable. Not even an hour before, you'd said that because you are DVC, you expected Disney to throw out their mask requirement for you in select areas.

Not trying to say that your request was unreasonable or not, it's just funny and good comedic timing.

 

[Stefne]

All park hours are gone in November???

Park hours had never been posted for November. We had to schedule our ADR's based on last year's calendar.

 

[andyman8]

The only time I mention it is to get my merchandise or dining discounts, and if a location doesn’t honor it, it’s no big deal. I would rather just ask than have to go through screens on the website to find out. I would never take it out on a CM, who has zero input into that decision in the first place. That’s just rude!

When I was an Attractions CM, there were a number of instances when a Passholder would come up to me at the Attraction Entrance and say (not ask) that they should be let through FastPass because of their Annual Pass. I wish I could say they were joking, but that was rarely the case it seems. I even once had a DVC Member tell me she owned part of Disney World and therefore she owned part of me so I should do what she says! I would never say the majority of those folks are that way (I think it's actually a quite small percentage), but it has become something of a joke amongst CMs. Over time, I met a number of absolutely lovely Passholders and DVC members, and now, as a Passholder myself, I do understand just how hefty a cost it really is (still not an excuse) and am definitely the butt of many jokes amongst my CM friends.

So how does this relate to the topic of this thread? Everyone, please try to be extra kind and considerate to the CMs when you return to WDW. Today was wonderful news for most of us, and while I'm sure CMs are thrilled to have an end date in sight, they're also being asked to stick it out for another month. Many of them have still not seen an unemployment check and some learned today they may not see another check for another month and a half. Whatever they ask you to do or whatever potentially upsetting news they may have to deliver, just remember it's not their fault; they're just the messenger and are adapting to this new normal as well.

I know everyone is worried about their FP+ plans and ADRs and the good news is that Disney has a whole team of CMs right now dedicated to assessing everyone's plans and working hard to try to fit everyone they can in within these new parameters. They could've just cancelled everything, but they've hit the pause button to try to take care of our FastPasses, ADRs, resort stays, and passes. As frustrating as this all is (and trust me, I feel that), the CMs are the folks that are going to get us through these changes.

I can't tell you how proud and in awe I am of so many CMs right now. In a situation like this (i.e. a furlough), they'd have every right to be so angry, jaded, and upset, but I've not seen anything but appreciative and positive posts from them: eager to get back to work and make magic for their guests. These are people who truly love what they do and truly love making people like us happy. I wish I could share with you all the posts online I've seen over the last few months from CMs; they'd bring a smile to everyone's faces. I don't mean to sound preachy.

 

[Alana20]

Sorry if I missed this somehow, but has anyone with a late June or early July reservation been able to modify it for a later date? If not, do you think people with reservations in this time frame will be allowed to rebook before the reservation system opens back up to everyone? Thanks for any and all info!

 

[MickeyEars]

I apologize if this has already been discussed a dozen times but I had to be away from the DIS all day.
Do we know anything about dining? Will table service still be available? Will we still make reservations?
Thank you!!

 

[tinkerhon]

Those park hours are awful!!! In July/August, it's necessary to have early mornings and late evenings to deal with the oppressive heat.

our family just said exactly the same thing !

 

[TheMaxRebo]

Ratatouille had an official opening date before all this right? End of May? I can’t remember if it was rumour or fact.

Wonder when it opens now. Hopefully not too far off. I’m also super curious how ROTR will operate, seems like ages ago when the biggest Disney concern was its downtime.

no official date - the promotion just said "summer" - last I heard even with the delays it is still expected to open this year, but nothing more specific than that.

One reason I was wondering if they might delay the EPCOT opening a bit more than the other parks was to get construction on that and the spine done

 

[SaintsManiac]

Sorry if I missed this somehow, but has anyone with a late June or early July reservation been able to modify it for a later date? If not, do you think people with reservations in this time frame will be allowed to rebook before the reservation system opens back up to everyone? Thanks for any and all info!

I apologize if this has already been discussed a dozen times but I had to be away from the DIS all day.
Do we know anything about dining? Will table service still be available?Will we still make reservations?
Thank you!!

Unknown at this time.

 

[Letsoflyakite]

The funny thing here is that you said you've hardly ever heard of people flashing their AP or DVC status in a complaint or sense of entitlement, most of which are unreasonable. Not even an hour before, you'd said that because you are DVC, you expected Disney to throw out their mask requirement for you in select areas.

Not trying to say that your request was unreasonable or not, it's just funny and good comedic timing.

Haha. I understand. I'm disappointed for every guest there is that had visions of sitting by the pool and enjoying themselves during this crazy time.

Perhaps I'm just scared of seeing everyone with this insane tanline on their faces.

 

[Krandor]

When I was an Attractions CM, there were a number of instances when a Passholder would come up to me at the Attraction Entrance and say (not ask) that they should be let through FastPass because of their Annual Pass. I wish I could say they were joking, but that was rarely the case it seems. I even once had a DVC Member tell me she owned part of Disney World and therefore she owned part of me so I should do what she says! I would never say the majority of those folks are that way (I think it's actually a quite small percentage), but it has become something of a joke amongst CMs. Over time, I met a number of absolutely lovely Passholders and DVC members, and now, as a Passholder myself, I do understand just how hefty a cost it really is (still not an excuse) and am definitely the butt of many jokes amongst my CM friends.

So how does this relate to the topic of this thread? Everyone, please try to be extra kind and considerate to the CMs when you return to WDW. Today was wonderful news for most of us, and while I'm sure CMs are thrilled to have an end date in sight, they're also being asked to stick it out for another month. Many of them have still not seen an unemployment check and some learned today they may not see another check for another month and a half. Whatever they ask you to do or whatever potentially upsetting news they may have to deliver, just remember it's not their fault; they're just the messenger and are adapting to this new normal as well.

I know everyone is worried about their FP+ plans and ADRs and the good news is that Disney has a whole team of CMs right now dedicated to assessing everyone's plans and working hard to try to fit everyone they can in within these new parameters. They could've just cancelled everything, but they've hit the pause button to try to take care of our FastPasses, ADRs, resort stays, and passes. As frustrating as this all is (and trust me, I feel that), the CMs are the folks that are going to get us through these changes.

I can't tell you how proud and in awe I am of so many CMs right now. In a situation like this (i.e. a furlough), they'd have every right to be so angry, jaded, and upset, but I've not seen anything but appreciative and positive posts from them: eager to get back to work and make magic for their guests. These are people who truly love what they do and truly love making people like us happy. I wish I could share with you all the posts online I've seen over the last few months from CMs; they'd bring a smile to everyone's faces. I don't mean to sound preachy.

I do feel for all the cast members when things open up. With the stuff that has been cancelled (like paraders) and the need for masks and all that, CMs are going to have a whole lot more to deal with then normal. They are probably going to take a lot more abuse then normal especially initially and from people who don't bother to read what things are going to be like (or read and don't think it applies to them).

 

[JacknSally]

I apologize if this has already been discussed a dozen times but I had to be away from the DIS all day.
Do we know anything about dining? Will table service still be available? Will we still make reservations?
Thank you!!

Those details haven't been released yet.

 

[TheMaxRebo]

I can't tell you how proud and in awe I am of so many CMs right now. In a situation like this (i.e. a furlough), they'd have every right to be so angry, jaded, and upset, but I've not seen anything but appreciative and positive posts from them: eager to get back to work and make magic for their guests. These are people who truly love what they do and truly love making people like us happy. I wish I could share with you all the posts online I've seen over the last few months from CMs; they'd bring a smile to everyone's faces. I don't mean to sound preachy.

I think it is great that you recognize that - and I do think a lot of Disney parks fans do really appreciate the CMs and try to make their lives easier (even if other guests, um, do not)

The fact that so many people want to be CMs and "be part of the magic", etc is such a blessing and a curse as Disney sort of knows that there are peiople ready and willing to take the spot of anyone who gets fed up and leaves

 

[Remy is Up]

Those park hours are awful!!! In July/August, it's necessary to have early mornings and late evenings to deal with the oppressive heat.

Its also necessary to keep people as safe as possible as well as protect cms so that closing again due to more spikes isn't necessary. See what I mentioned earlier about those with a sense of entitlement and look in the mirror

 

[PixarBall]

Because you can't mandate masks there. There is an obsession right now with masks.

I don’t think people understand the magnitude of theme parks opening up. This isn’t a small store where 20 people will pass through daily. You can’t have social distancing here. It’s not possible. It’s either masks or they stayed closed. If you don’t like it. Don’t go. You don’t have a gun to your head. Why are people still angry about that. It’s not that hard to grasp. They say masks reduce transmission by 80 percent. Doctor Fauci says wearing one will stop the spread. Now tell me. Why would a theme park which could be the start of another national outbreak be willing to say no masks just come on in as is...so you can go down splash mountain a little more comfy. You have to remember this isn’t a theme park that’s localized. This is a national theme park. You have someone who comes into the park with it and you have people bringing it back to their states you could restart what we just spent 2 months helping to slow.

 

[Letsoflyakite]

I do feel for all the cast members when things open up. With the stuff that has been cancelled (like paraders) and the need for masks and all that, CMs are going to have a whole lot more to deal with then normal. They are probably going to take a lot more abuse then normal especially initially and from people who don't bother to read what things are going to be like (or read and don't think it applies to them).

Nobody should be complaining about Disney Policy to the CM's, that's outrageous....that's what these boards are for.

 

[ryanpatricksmom]

The statement on the website now mentions Resort Hotels in addition to the Parks phased reopening. If I read it correctly, it looks like they will also open on July 11th. I don't know if they were included in the original message or not, but it seems like from the other comments that it wasn't there before.

And it's no longer there, LOL! I've been out FINALLY getting a haircut, so I have no idea when it disappeared.