Couple Arrested for Refusing to Pay Tip

[N.Bailey]

But what did these “customers” achieve with there action?
Every future employer will Google them and find there names as soon a they try to get a job.
And I would not hire somebody with that attitude. No way. You can smell the trouble they will rouse in your company.
Well done boys and girl you literally threw in your own windows.

Do you think every employer runs names of employees thru Google? I never even considered anyone might do that. Who knows though, I certainly am not in charge of hiring anyone.

I don't see how it will necessarily come up though. The application will ask if they've ever been convicted of a felony (which they won't have been from this- even if convicted it would only be a misdemeanor - and I doubt they'll be convicted) so I'm not sure what you feel this would do to them really?

They are obviously college students, thus probably will be qualified for the positions they apply for.

 

[N.Bailey]

I still think they got items comped, and the grat was figured from the original, non-comped bill (which makes it look like more than 18%)




That's not the guy. I think it's in the OP - but I saw a news video of the two.

People are just adding pics, now.

I'm glad you didn't think they were the same. I'd be stunned to find out they made the arrest in this manner.

 

[JOCAmom]

N.Bailey, I can answer your question about what kind of business the pub has been doing. It's only about 10 minutes from my house and we drive by almost everytime we have to go out. In the past few days, it has looked busy. I did see people lined up outside the other night. Now, of course, it could just be busy because of the news story and people wanting to check the place out now. So, though the publicity may be bringing people in right now, I wouldn't be surprised if in the long run, it really hurts the place.

 

[DarthKTrava]

Well, if it was what you ordered and prepared the way you requested and served in a timely manner - why wouldn't you tip?

I don't see why not either.... That definitely fits my criteria for a good tip to the server.

And your sig: Diet Coke with bacon?

 

[mickaholic4077]

Slightly OT,but not really :

I have ADR's for the Candlelight Processional package for The Biergarten December 3rd for the 5pm show,so it is a lunch seating. The regular price for lunch at Biergarten is $19.99. The CP price is $32.99. What would you tip on-$19.99 or $32.99 ?(I'm not saying what I'm going to tip on. )

 

[DarthKTrava]

so, it's a risk... I give up other tables, to spend time on this one big one. even if I kill myself tending to their every need... how do Iknow they don't have an "I don't need to tip much, not my job, their employer should pay them more" philosophy?which is becoming more pervasive).

Honestly they should pay servers more than that crappy base wage, making them earn the rest in tips.... But doesn't mean they should be given the shaft by the customer unless their service is crappy. In which case they should find another line of work.... Waiting tables isn't for everyone.

 

[DarthKTrava]

Then if you were a former server, I can see why you're so worked up about this issue. If you don't think not refilling drinks is bad service, there were probably many of your customers that stiffed you on the tip.

I know the tip would go down if the drink isn't refilled in a timely manner.

 

[kaytieeldr]

I don't see why not either.... That definitely fits my criteria for a good tip to the server.

And your sig: Diet Coke with bacon?

Well, yeah - bacon makes everything taste better!

 

[kaytieeldr]

Slightly OT,but not really :

I have ADR's for the Candlelight Processional package for The Biergarten December 3rd for the 5pm show,so it is a lunch seating. The regular price for lunch at Biergarten is $19.99. The CP price is $32.99. What would you tip on-$19.99 or $32.99 ?(I'm not saying what I'm going to tip on. )

$32.99 - because that's the menu price (not the value, or regular cost) for the meal you'll be eating.

 

[Disneyadore]

Do you think every employer runs names of employees thru Google? I never even considered anyone might do that. Who knows though, I certainly am not in charge of hiring anyone.

I don't see how it will necessarily come up though. The application will ask if they've ever been convicted of a felony (which they won't have been from this- even if convicted it would only be a misdemeanor - and I doubt they'll be convicted) so I'm not sure what you feel this would do to them really?

They are obviously college students, thus probably will be qualified for the positions they apply for.

I think they do indeed. As for these students they were 23 year so you can hardly call them children.

And not only employers roam the internet. This week a Canadian women was kicked out of here unemployment insurance.
They turned of the money infuse because she claimed being sick for a year but in the mean while put her self on the Internet with pictures from the beach were she had a blast with a male stripper. But the insurance company looked her up and found the pictures.
I'm not judging the lady just saying the Internet is a very powerful medium that is used by every body and everything.

http://www.nydailynews.com/news/world/2009/11/22/2009-11-22_nathalie_blanchard_loses_benefits_over_facebook_beach_photos.html

 

[Blue.Fairy2]

Originally Posted by smidgy
so, it's a risk... I give up other tables, to spend time on this one big one. even if I kill myself tending to their every need... how do Iknow they don't have an "I don't need to tip much, not my job, their employer should pay them more" philosophy?which is becoming more pervasive).

You don't know and you should not stereotype a customer. Or the bad tip you get may have been a self fulfilling prophecy.

More pervasive, I do not think so, that thought has never crossed my mind when tipping.

What does is:

Friendly/SMILES

were we greeted in a timely matter?

were we told about specials?

Was the server attentive and when at my table was all his/her attention focused on us not what was going on elsewhere.

Were our drinks kept topped or were we constantly running out and having to search for our server to get a refill.

After meals were served did the server check back to see if we had everything we need and everything was hot or cold (as it should be)and all orders were correct

If we needed anything that was not on the table was that request met in a timely matter, not left there waiting while our food got cold or others at the table finished their meals while waiting to start ours

Did the server make us feel welcome and not rushed



those are a few I am sure I can think of more but you get the idea. And if the above are not met then the tip goes down.

We usually tip a good server 20 or more % but a bad server is lucky to get even 10% from us.

When our service is BAD I would love to only leave 5% but being that Uncle Sam charges a Server 8% (or that was the case when I was a server) of total sales then I feel bad if we do not at least tip that...even if they were the worst server on the planet I hate to have to make them pay to serve us. Saying that maybe that would be a good thing, because then they would maybe rethink their career path.

 

[kaytieeldr]

When our service is BAD I would love to only leave 5% but being that Uncle Sam charges a Server 8% (or that was the case when I was a server)

Specifically, Uncle Sam presumes 8% of the checks = the server's tips in the absence specific data. When the tip amount/percent can be indicated by computerized or other well-maintained records, the actual tip amount is what's subject to withholding tax.

 

[CathrynRose]

Slightly OT,but not really :

I have ADR's for the Candlelight Processional package for The Biergarten December 3rd for the 5pm show,so it is a lunch seating. The regular price for lunch at Biergarten is $19.99. The CP price is $32.99. What would you tip on-$19.99 or $32.99 ?(I'm not saying what I'm going to tip on. )

$33. That's what I'd tip on.

I also tip after tax, and including alcohol (we had some discussions about that on another board I was on. Some people don't tip on alcohol. Don't know why?? I had to tip out on it as well as have it included in my total sales)

I look at the TOTAL (incl tax) of the bill: 67.35 - take those first 2 numbers, and double them: 13.40 - and round up: $14 tip.

That's just what I do, though.

 

[Lisa loves Pooh]

$33. That's what I'd tip on.

I also tip after tax, and including alcohol (we had some discussions about that on another board I was on. Some people don't tip on alcohol. Don't know why?? I had to tip out on it as well as have it included in my total sales)

I concur!

We tip on full menu price unless they are offering a special a sometimes those are regular menu items and sometimes not. So if we have a coupon, or its some B1G1 deal, or kids eat free, we add in whatever we got free or the discounted value and then tip on that total amount.

We do tax on complete total so that the server gets a little bit of "extra".

I had never heard of not tipping on alcohol. That is absurd to me.

 

[Lisa loves Pooh]

It is not your fault the cook put cheese on the burger when no cheese was ordered don't be silly. As the server you go to the table and explain then you make the cook re cook the complete order and get it out ASAP!!!! You also get the manager to comp something or at least offer.


I was a server also and yes if the cook screws up and you take the screw up to the table with everyones elses food then it is your fault.

I don't get all in a snit unless the order was really screwed up and that really hasn't happened to me hardly ever.

My husband hates onions and constantly will ask for his chili with no onions at Texas Roadhouse for example. Often, it comes with the onions anyway. Servers are sometimes on autopilot and that just isn't worth getting our panties in a bunch over.

Now if the server was rude in anyway when we reminded him/her that we asked for no onions or brought back a second serving with the same issue...that would be different.

To me--it's all in how the server handles the situation and does not matter as much as to how they might have caused the situation.

I do have great respect for servers. Wanted to be one ever since I Was a little girl. (yes, I distinctly remember a visit to a basic restaurant where I was in complete awe of their organizational capabilities as well as their strenght and balance to get all the food to the table!)

I can't really be one as I have questionable upper body strength (lots of PT for as well as post-PT pilates). I would be too afraid that my weakness would generate lots of incompetence even when my strength is good at the time.

In any case--I look to more how the server handles the "regular" pressures of serving. IF they look tired or don't appear to have pixie dust flying out of their ears. That's okay. My main thing is--were they polite and efficient in how they rolled with the punches. If the answer is yes, then they get our standard 15% + bonus and if they were exceptional, then we do 20%.

But if they seem ditzy or airheaded and just don't seem to get it and make tons of mistakes or if they were downright rude, then the tip gets reduced from there.

 

[Blue.Fairy2]

I don't get all in a snit unless the order was really screwed up and that really hasn't happened to me hardly ever.

My husband hates onions and constantly will ask for his chili with no onions at Texas Roadhouse for example. Often, it comes with the onions anyway. Servers are sometimes on autopilot and that just isn't worth getting our panties in a bunch over.

Now if the server was rude in anyway when we reminded him/her that we asked for no onions or brought back a second serving with the same issue...that would be different.

To me--it's all in how the server handles the situation and does not matter as much as to how they might have caused the situation.

I do have great respect for servers. Wanted to be one ever since I Was a little girl. (yes, I distinctly remember a visit to a basic restaurant where I was in complete awe of their organizational capabilities as well as their strenght and balance to get all the food to the table!)

I can't really be one as I have questionable upper body strength (lots of PT for as well as post-PT pilates). I would be too afraid that my weakness would generate lots of incompetence even when my strength is good at the time.

In any case--I look to more how the server handles the "regular" pressures of serving. IF they look tired or don't appear to have pixie dust flying out of their ears. That's okay. My main thing is--were they polite and efficient in how they rolled with the punches. If the answer is yes, then they get our standard 15% + bonus and if they were exceptional, then we do 20%.

But if they seem ditzy or airheaded and just don't seem to get it and make tons of mistakes or if they were downright rude, then the tip gets reduced from there.

I once had a server bring me a dish I did not order and then argue with me that I had ordered it

 

[JOCAmom]

In case anyone is interested, today our local newspaper published an update on this story.

http://www.mcall.com/news/breaking/all-tip-charges-112309-cn,0,3955261.story

 

[DarthKTrava]

Which should've been avoided in the first place.

 

[C.Ann]

In case anyone is interested, today our local newspaper published an update on this story.

http://www.mcall.com/news/breaking/all-tip-charges-112309-cn,0,3955261.story

Glad the police are dropping the charges.. They never should have been made in the first place if the refusal to pay the tip was based on poor service.. They paid for their meal, so they didn't "steal" anything..

 

[Springs1]

Silverware, napkins, and drinks are the responsibility of the person/s designated by the restaurant. Since (a) we don't know who in this location is responsible for placing the napkins and silverware on the table and (b) surely in the time this party waited for their food they could have asked someone on the staff for the missing items, we can't say for sure who to 'blame'.

The soft drinks in most restaurants the servers can get them at the soda stations, which at a lot of chain restaurants for example, they may have at least 2 or 3 soda stations available. That is not a bartender issue in most restaurants.

The silverware and a napkin is initally usually the hostess's or host job, but if they don't do, it becomes the server's job, because the customers aren't supposed to get their own utensils, should they? They shouldn't be serving themselves the basics.

I can say for sure who is to blame, the LAST PERSON to notice if there is no utensils and is getting paid to notice this, which is the SERVER, NOT anyone else. It doesn't matter who is at fault initially, it only matters if the customer receives the mistake or not, because if the server can prevent the mistake, that prevents the forgotten silverware/napkin/refill, which prevents problems. That makes the service have no problems, so WHO do you think is at fault now that you see it through common sense?

It's always the server's fault if you don't have utensils unless there aren't any ones to clean available. I have had a waitress once serve me and my husband side salads and told us since there was no clean silverware, SHE had to go clean some. She didn't depend on the kitchen staff. She tried to make her own tip. We sat for at least 3-4 minutes waiting to eat the salad with no forks. The point is, if she had the attitude you have, we wouldn't have been eating our salads. We would have received our meals before getting any utensils even depending on "it's someone else's job, not mine" attitude.

Soft drinks/tea/water are ALWAYS the responsiblity of the server unless there are no soda stations, which there are some restaurants that you have to go to the bar to get soft drinks, but they are rare in general.