I just got back on Sunday from 10 nights at CSR
We got stuck in Ranchos building 7A. I really don't mind walking, I don't own a car and walk everywhere at home but about halfway through the trip we were getting tired of the long walk just to refill our mugs(didn't know we could refill at the pool during the day). It was so hot that by the time we got to our room or the pool we would have finished our mugs ;-)
Also we had a second floor room and boy was that confusing, we kept getting lost trying to find the stairs in our building.
I did ask about a new room and was offered one in Building 4(?) on day 4 or 5 but in the end we stayed in our room since at least it was close to the Dig Site Pool.
Definitely doing online check in next time.
I can't believe we missed the new toiletries, I love Tink! We left on Saturday the 12th so they must have done the changes after we left.
Mousekeeping wasn't that great, we thought that our room was not vacuumed once the whole time we were there and my duvet/quilt/comforter(whatever you want to call it) cover was not changed once as there was a pen mark on it the day we arrived and it was still there when we left.
While I agree that CSR is a beautiful resort, I think I almost prefer more traditional hotels, where all the rooms are in one building. So I will need to do my research to see what fits out budget for a 2014 trip