BA introduce 'twilight check-in' at Gatwick from 21 March

rob@rar.org.uk

Skiing is best, Mickey comes next
Joined
Jun 17, 2000
Messages
1,877
This is taken from BA's website:

"From 21 March 2004 customers departing on British Airways scheduled services from the North Terminal at Gatwick can check in, deposit baggage and collect their boarding cards, the day before their flight departs.

Who can use this service?
This service will be available for customers on any Intercontinental Service departing the following day, and also, for those customers departing on European Services (excluding charters) and Domestic services that leave on or before 09:55 the following day.

Self Service details/Self Check-in process.
Early check-in is available only between 18:00 and 23:00 on the day prior to departure for those passengers qualifying as shown above.
All customers using this facility will need to present themselves, their documents and all their checked baggage as though they were about to travel.
They will be asked to use the Self Service Check-in machines at Zone C, and then proceed to drop their bags at the Fast Bag Drop Desks in Zone C.
Those Customers that hold Premier, Gold or Silver Executive Club cards will also be able to check-in at their appropriate Premium Check-in desk in Zone C (although still not prior to 18:00).

Day of Departure process.
Customers using Early Check-in will need to present themselves on the day of departure at their departure gate at least 45 minutes prior to scheduled departure time for Intercontinental services, and 30 minutes prior to departure for passengers travelling to European and Domestic destinations.

Please note:
Once checked in, British Airways will not be able to retrieve baggage for customers.
Customers will be required to provide a telephone contact (preferably mobile number) at time of check-in to enable use of the facility.
We will not be able to check-in non-present members of families/groups."

Sounds like good news for BA customers.

Regards

Rob
 
Great News! However, Virgin will still have the 'edge' on our choice by having the DTD check-in in Orlando.

Richard. :)
 

hi,

I have looked on BA.com and can't find anything about twi-light check-in, can you tell me where on the site you found it, as we are flying to mco in May and would definately use this if we can:)

Anyone got any more info on this??
 
It wasn't easy to find and I had to search the website using the online search facility. I think I found it in a press release in the end.

Regards

Rob
 
Hi,

Well I just phone their customer relations number listed on the BA site, and was told that they weren't aware that this is the case!!

Any chance you could send me a link for this Rob??

As I really hope this is the case because life would be so much easier:D

Hope you can help

Cheers
 
I can't provide a direct link because of the way BA arranges its website. To find the info you need to visit the "Ask BA" pages at:

http://www.britishairways.com/travel/askbainter/public/en_gb

Then enter into the search field the following text:

"Can I check-in the day before departure at London Gatwick ?"

It will come up with the answer that I quoted in my original message, which incidentaly is dated 12 March 2004 so presumably it is current information.

Good luck with BA's Customer Relations team - I guess this info hasn't filtered down to them yet!

Regards

Rob
 
I haven't managed to find it yet either :confused:

the press releases only go to 11 March so maybe they're slow updating ???
 
Hello

I couldnt find it either but I just followed your link and typed in that question and found the info, thanks

:wave2: :wave2:
 
Fantastic!!:D

Thanks for that great info, I shall now give the customer relations team another call!!:mad:

P.s Thanks for sharing all your info guys, this forum is ace
 
Thanks for doing the link Tracey, I couldn't find a way of doing it so I bow before your superior IT skills!

Regards

Rob
 
Anybody used this yet ? The details seem to have disappeared from the website now :confused:
 
hi, we were still hoping to use this for our next trip. Hope its still an option as it would make everything soooo much easier..
 














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