Anyone else's guide randomly call them?

[photobob]

No calls at home, but have had messages left on the phone in our room when on property. Usually just well wishes and saying she hopes we have a nice trip.

 

[DVC-Don]

Never.

 

[Sammie]

Yes and it usually ends with her asking me if we would like to add-on.

 

[Disney MAINEiac]

the only contact we have ever had with our guide was when he learned that we had purchased an add on thru TTS and he called to lay a guilt trip on us for not giving him a chance to sell us the add on. we purchased the points cheaper than our original introductory price had been so it really wasn't an issue, DVC could not have matched the price anyway.

 

[DonnaL]

Our guide has called us with a "Welcome Home" message on a few of our past trips, however, not recently. We are also "low maintenance" as another poster said. I'm sort of glad she doesn't call us because I don't need the extra encouragement to add on. We have also stopped in once or twice at the Preview Center over the past 8 years just to touch base and say Hi. I really appreciate the low key approach and I am glad she's not the pushy type I have heard some are. We know where she is if we choose to add on and she knows that and from what I hear.......I think she's very successful because of that.

 

[airman]

the only time our guide has called is when we get a new one, because the old guide left Disney. We are on our forth one since 2006. Im surprised they don't call more, the easiest way I get orders in my business is from existing customers instead of looking for new ones. I warned DW i couldn't be responsable for my actions if our guide calls us while we were at WDW on vacation in 08, we just toured the new BLT sample rooms at SSR and I really wanted to buy in, but our guide didn't call and I soon got over it.

 

[bbluvsdis]

Someone mentioned going by to see their guide. Are their offices on the grounds somewhere?

 

[Simba's Mom]

the only contact we have ever had with our guide was when he learned that we had purchased an add on thru TTS and he called to lay a guilt trip on us for not giving him a chance to sell us the add on. we purchased the points cheaper than our original introductory price had been so it really wasn't an issue, DVC could not have matched the price anyway.

OMG, I think that's really tacky!I'm so glad our guide isn't like that, especially since we sold the points he sold us, then turned around and bought OKW resale. Fortunately,when he called a few years ago, regarding extending our OKW contract he never said "Hey, I didn't sell you OKW!"

 

[twinklebug]

Someone mentioned going by to see their guide. Are their offices on the grounds somewhere?

The offices and showrooms are over at SSR, around the corner from the main building. I wouldn't just show up without making an appointment to see my guide as she doesn't work M-F, but instead has a rotating schedule with the other guides.

 

[WDW Enabler]

The offices and showrooms are over at SSR, around the corner from the main building. I wouldn't just show up without making an appointment to see my guide as she doesn't work M-F, but instead has a rotating schedule with the other guides.

We stop and see our guide on occasion. Just stop by the welcome center front desk and ask if your sales person is around. Gib has been great to us and we usually get some ice cream from him and a little bit of "inside information". we were staying at SSR when the BLT were officially announced so he showed us the model rooms (first time he had shown them) and gave us some point charts.

Michael

 

[SnowWhite2]

There are no more models of BLT or AKV at SSR. They are at their respective resort. My guess is that they are converting the model space for the Hawaii rooms.

 

[n2mm]

I have a great guide. She calls me during every trip to WDW (6 trips a year). She generally welcomes me home and leaves me a message letting her know if I need anything. She says that the guides get a print out each month telling them who are visiting and she makes it a point to check for her folks.

 

[bumbershoot]

I have a great guide. She calls me during every trip to WDW (6 trips a year). She generally welcomes me home and leaves me a message letting her know if I need anything. She says that the guides get a print out each month telling them who are visiting and she makes it a point to check for her folks.

Ooh that's probably why our guide hasn't called us when we stay there. Because I make the reservations, and I'm only the Associate. Perhaps if I made it in hubby's name he'd call then!

But as it is, it's just the random nighttime call.

 

[Goofy442]

I doubt we will ever hear from ours. Everytime we would go down to WDW we would check out DVC. Really couldn't remember who he was I was in sticker shock. Then we finally took the plunge and come to find out he was the same guide ever time we looked into it. No wonder he didn't like us .

 

[Dziactor]

Mine hasnt called and we didnt get a "welcome home" message when we went in Dec. Good thing, im really wanting to add on right now and go again before May. My family thinks im nuts. Aw well, ill get the credit card paid off by May and may add on while im there if they have a good incentive.

 

[LovetheMouse12302]

While on the phone with my guide a couple weeks ago he told me that he was going to be staying past 6 that evening because guides were calling and checking on their members.

 

[twinklebug]

Hm. If all the guides were told to "call and check on their members" it seems sales might still be at a crawl compared to what they'd like to see. If they called and told me they could sell me a contract for 100 pts with banked '08 points, all the '09 pts and I'd be getting the employee discount I'd be all over it.

 

[toocherie]

For those who got the calls--who attended the "webinar" they had last month? My guide called in the evening too and indicated he was following up with those who watched the webinar--even though he knows I'm done buying points!

 

[CMOORE185]

The offices and showrooms are over at SSR, around the corner from the main building. I wouldn't just show up without making an appointment to see my guide as she doesn't work M-F, but instead has a rotating schedule with the other guides.

My 1st guide was at Hilton Head and would call occasionally, 2nd guide was at WDW and called less frequently than the 1st, and current guide is at Doorway to Dreams in Illinois and has only called me one time to tell me she was our guide, I guess the next one will not call at all.

 

[smjj]

Been a member for 7 years now and I do not remember ever our guide calling us. I think maybe, once at our resort a few years ago there was a message waiting for us when we got to the room but thats about it...smjj