Used them in May of 2008 for a quick trip to Orlando. Had the reservation booked for a few months for a compact car. They are offsite and their shuttle was only a few minutes arriving at the airport to pick us up. When we got to their location they upgraded us to a mini-van at no additional charge since they were out of compact cars. They try a hard timeshare pitch there in their office so beware of that. Offering a free breakfast the next morning for you.
Dropping off was simple and the shuttle back to the airport was a breeze as well. Other than the timeshare pitch, I would book them again because of their low rates. The upgrade was very nice too.