We got back from our vacation late Wednesday night. I can't remember the last time I was THAT unhappy to see a vacation end.
We LOVED the Beach Club. I asked for a room close to Epcot, and that's what we got-- 3rd floor, just above the "secret entrance." That was an amazing help every single time we walked to Epcot.
Dinner at Cape Mays was wonderful. A "must do" for all future trips.
Stormalong Bay defies description. Wonderful, wonderful, wonderful.
I tried to find Teena, but simply did not come across her in our travels.
But I have to tell you about the phenomenal service we received.
First, the backstory:
While walking in Epcot on Saturday night, my husband tripped when someone cut in front of him. He hurt his pinky, but was able to bend it, so we figured it was just a bruise.
We spent a good part of Monday afternoon in Stormalong Bay. That night, my husband was up most of the night in pain. By the time he awoke the next day, his pinky was swollen and warm and his ring finger was getting swollen too-- he took off his wedding ring while he still could.
By about noon, he was at first aid at Epcot. They suggested a walk in clinic, but the one they suggested didn't take our insurance. So Peter went down to the front desk, where they got him a cab and suggested a local emergency room. I stayed back at the BC with the kids.
He called a few hours later, saying that the finger was broken(under the nail, that's why he could still bend it), there was a bad infection (made worse by his diabetes) and they wanted to keep him overnight. Our flight home was the next night at 7:30 pm.
My husband is a semi-pro photographer. He had a few thousand dollars of camera equipment with him, none of it packed for the return flight.
I went to the BC front desk in tears. (I'm a crier-- it's how I react to stress.) I asked if there were any way they could give us more time in the room, in the hopes that I could figure out how to get all his stuff packed for the flight.
OK, here's where the service was wonderful: They gave us the whole day. Dave, the manager, said we could have the room until our 4:30 Magical Express Bus arrived.
My husband called a few hours later; they were going to release him. When he got back, the BC picked up the cab fare, and notified us when his prescription arrived.
I am so impressed with the service we received. Teena, if you have the chance, could you let me know who I can write to to commend the BC staff, particularly Dave??
As a PS: my husband went to his doctor, then an orthopedist yesterday after we arrived home. He's now in a local hospital, on IV antibiotics, to help fight the infection. But at least it's a local hospital.
That last day aside, we had a fabulous trip and can't wait to return to the Beach Club in a few years!!!
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Everyone in my family knows that I can cry reading a card, watching tv, at Christmas. Big crier, so I totally understand! So glad to hear that your husband is doing well and that you were treated so well when you really needed it. 
)
