Disney's Beach Club Resort is a hidden gem in Walt Disney World! I must say, when I booked this resort for our family of five for a week, I was not sure if I was going to like it. I live in the northeast, so staying at a beach club resembling Cape May or Martha's Vineyard was a vacation spot my family would enjoy on weekends, not something I would pay $$$$ and drive 18 hours to reach! I wondered how this resort would compare with the magic disney offers at their other resorts. Well...
It was not love at first sight but a very subtle to an exploding, wishes fireworks, kind of love...
When we arrived the gateman asked our name and was very kind when he said welcome home

When we pulled in front to unload our luggage and check in, Samantha greeted us by using our family name and walked me inside to the front desk, I held back tears, (This trip we had a garden view room however I have stayed concierge level at other WDW resorts and we were never greeted like this.) It went down hill from there yet I can not blame the cast members at the BC but the misinformation I was given from the call center when the reservation was made. To make a long story short, we added a day to the beginning of our trip, so this gave us two separate reservations which in turn we had to switch rooms on our second day. Forgive me, but I can not remember her name but she works at the front desk and has dark skin with dark medium length hair and she was AWESOME!!!!!!! She searched and searched the rooms at BC, made calls but the resort was at full capacity and could not get us into a room we didn't have to move from. She said to see her in the morning, she arrives at 8:00a.m. and I will not be disappointed. That night I called over to the Polynesian to check availability and was all set to leave BC for the remainder of our trip in the morning. We couldn't unpack anyway and I was reluctant about this resort from the beginning.
Morning came and I said, lets give BC one more try today... it was the best decision I made all trip. Dark haired girl gave us the most fabulous room, ground level just a few steps away from Epcot AND it was ready by noon! Thank you, thank you, thank you dark haired girl! Our room was fabulous, spotless and whatever we requested from housekeeping we were given.
Throughout our stay our teenage boys enjoyed the fitness club and the pool area and Cape May Cafe (best mac and cheese in the world) for dinner, beaches and cream for milkshakes and sundays and the pool area restaurant for burgers and hotdogs. Everything from food quality to service was exceptional! The restrooms by the pool area are spotless and the waitstaff is great when you don't want to get up from your lounge chair. Everyday we had a different question for concierge and everyday we had someone different who answered our questions so pleasantly without making us feel we were a bother... (you know the song, "Be Our Guest" ?? this must be their motto/philosophy.)
I can not put into words how grateful I am for the service we received when we stayed at the Beach Club. From the cast members, to the spotless rooms, to the most amazing "pool day" at a resort I ever had in WDW, Thank You! Me and my husband are the average american family who both work two jobs to be able to afford a vacation and now they have spoiled us so much I don't think I can ever stay anywhere else. This resort is amazing! I was so wrong in thinking this resort could not offer the magic compared to other WDW resorts. Its not a WOW in your face kind of magic but its found in the cast members, the scent in the lobby and the overall character of the resort whom I think actually has a soul but you have to stay here to understand it.