tynkerbell
DCL take me away!!
- Joined
- Jan 7, 2006
- Messages
- 2,704
Bella2000 said:I'm done doing the "car thing" for the weekend. DD and I just came back from the Acura dealer where we went to test drive the RDX. Let me tell you I left there![]()
Before I rant I will say that we've been to the Mazda, Honda and Lexus dealers and this has never occurred so perhaps that is what got me - I wasn't prepared for it.
It takes a lot to make me personally really angry. Typically if someone is mean to another that will get me in protection mode of them but to make me livid about something done to me specifically...I have a long fuse. One thing that is guaranteed to tick me off is disrespect and add bad service. Oh Boy! It is a HUGE pet peeve of mine especially in a place where they are looking to take a significant amount of my dollars. I'm not about "treat you like crap you are lucky to be here" service.
I went into the Acura dealership with DD and we are walking around - no greeting etc. That is ok - I don't like hovering. So we walk around the showroom. Now mind you a guy came in after us and the receptionst went over to help. Still okay - so after 5 minutes I approach her about the MDX because the one in the show room has a big SOLD sign displayed. She said we could go see the interior of that RDX. I said are you sure (because frankly if I bought a car I wouldn't want anyone else sitting in it). So fine we go over to the car - doors locked. Okay - walk back over to the receptionist to inform her the car is locked and she says "Oh yeah, they do that sometimes when the car is locked" I'll see if I can get someone to help you.
One sales guy (he looked liked Rod Steiger playing the man in the movie In the Heat of the Night without the stogie) comes by her and she says "Excuse me, Rod Steiger look alike guy" do you have time to.." He looks over at me and actually makes eye contact and says "No" turns his back and moves on. I'm shocked. Not because he could have been busy but that he was so rude. He went back and sat at his desk. Then she asked another guy - same thing.She then approaches some other guy who asks what I am interested in - I tell him and he says the RDX' are out back and FINALLY a quasi apology "Some of the sales reps are busy and if you would like to go out back someone would be with you in 10 minutes" 20 minutes later we walk back into the main show room and I see a couple getting out of their car walking in front of us walk into the showroom and approach the same receptionist and I hear the guy say "We were just driving by and decided to stop and check out the new RDX" She immediately walked them over to a sales person.![]()
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At that point I was furious.If my daughter had not been with me I would have firmly (hopefully) politely given them a piece of my mind. I was I think so flabbegasted I stood there and the whole thing was probably the most inconceivable thing I have never ever had happen to me. I stood there shocked.
Walking out the showroom, I called DH on my cell and said "Where is another Acura dealer? You will never in a million years believe the most rude, ignorant service I have just received.![]()
The thing that stinks is there are not a lot of Acura dealers around here. There are 4 I think. I looked on line and saw one in Nashua NH. I would go there before I walk into that showroom again. If I loved the car I would never purchase it from them.
Wow! I've never been to a car lot where there haven't been several salesmen hovering around ready to pounce like vultures. How strange! I'd be angry too!!! I hope you find a better dealership.