I am a Viewer Services Representative for Scripps Networks, which owns HGTV, Food Network, DIY-Do It Yourself Network, Fine Living and Shop at Home Network. I have worked here for almost 5 years this coming September.
I basically answer phone calls and e-mails that come in from our viewers who are looking for information regarding the shows that we air.
I basically love the job - there is on thing I do not care for, though. That is the nasty people who call or write in. Now, I have worked for insurance companies, and the people that would call in usually had a legitimate complaint and a reason to be a bit upset. The people I deal with on a daily basis now can be down right mean and rude, and I just don't get it - it is just television. Other than that, I do love my job, and I have learned alot about the business and met some interesting people along the way.