Nine days ago, I emailed MS that we were interested in an add on at BCV, would they forward the message to our guide and have him contact us. Well, MS emailed the next day saying that they had forwarded our message to our guide. We have heard nothing from him. Two years ago when we added on at HH, we were always playing phone tag , he was never in the office,he never returned calls and frankly didn't seem interested in our little add on. I am sure that he is busy and I think he may be putting us off because we are in NY, but he could at least leave a message or email saying, he got our message and would get back to us when NY was approved. What do you think??