will DCL stand by incorrect price quote?

[alaskanabbott]

If DCL gives a quote, cruise is booked with a down payment, then DCL finds out they misquoted, do they honor the quoted price?

 

[tinkerone]

I've never heard of that happening with DCL. Are you sure you got a wrong quote?

 

[lanejudy]

You have a confirmation from DCL and now you find the same exact category at a lower fare? Yes, they will give you the lower fare if requested (not automatically) as long as the lower fare is not a special offer, such as *GT, FLR, MTO, etc. It's rare for cruise fares to decrease, but not entirely unheard of. Give them a call and tell them what you found.

Enjoy your cruise!

 

[tinkerone]

You have a confirmation from DCL and now you find the same exact category at a lower fare? Yes, they will give you the lower fare if requested (not automatically) as long as the lower fare is not a special offer, such as *GT, FLR, MTO, etc. It's rare for cruise fares to decrease, but not entirely unheard of. Give them a call and tell them what you found.

Enjoy your cruise!

I think the opp is talking about the exact opposite. They booked but feel DCL is wrong and gave them a better price than they should have. The opp wants to make sure they will not increase the price if they find the mistake.
At least that's how I'm reading it, I could be wrong.

 

[lanejudy]

Oh, gotcha! I read it wrong. Yes, DCL has honored "glitches" in the past. I remember a pretty big one a few years ago on opening day; DCL corrected it relatively soon but not until after a few lucky individuals managed to book. Those reservations were left at the lower fare; anyone booking after the correction was made paid a higher fare.

Enjoy your cruise!

 

[ldo]

I got the glitch in 2013--they honored it--no issues at all.

 

[Quellman]

I assume it was this glitch HERE for a 2013 cruise?

 

[alaskanabbott]

Yes, I think I glitch. Or the agent made a mistake. I'm afraid of giving details because I don't want to lose my price!!! LOL. Thanks everyone

 

[gismo1554]

If it's just the agent quoting then they may not if you have the booking reservation email from DCL with the price on they have to honour