Why do I feel like I am being punished by DVC for buying resale?

[Maistre Gracey]

This is what is listed on the page to purchase the discounted Annual Pass. Some might have slipped through, though.

To receive any Membership Extras, purchasers must present a valid Disney Vacation Club Membership Card along with a corresponding valid photo ID. Disney and Concierge Collections options are not available for ownership interests not purchased directly from Disney Vacation Development, Inc. after March 21, 2011, and, effective April 4, 2016, Members who do not purchase an ownership interest directly from Disney Vacation Development Inc. will not have access to Membership Extras.

Yuppers.... I see nothing in that wording that says no Gold AP.

MG

 

[Matty B13]

I wonder if you ask to see the "fine print" on post 4/2016 resale owners resytictions if it can be produced.

 

[CMNJ]

The ability to purchase the Gold pass is a perk or benefit for DVC members. It isn't available otherwise outside of FL residents. Perks/benefits such as that are exactly what was removed for resale purchasers after April, 2016. Could one or two slip by? As Disney systems are not always on top of it sure, but all indicators were that it would not be available.

Agreed-especially since in my case I was trying to buy the gold AP online (I am eligible) but couldn't get the website to cooperate. When I called member services the first thing she asked was if I was a new resale owner as they were not eligible to purchase the gold AP. She then also checked my dvc account to verify I was eligible before actually selling me gold AP. However we know Disney IT is not always the best so I could see some slipping through or the website not having the capability to code eligible vs non eligible DVC members for AP purchases. The real question is do ticketing booths/guest services check that prior to activating the pass? We had to show our dvc member card and photo ID's and it took a little while for the whole transaction but I don't know if she was verifying anything on the computer during the process

 

[Maistre Gracey]

Gold AP is advertised as available for DVC Members and Florida residents.
Nowhere that I can find does it clarify it as a "Membership Extra".

MG

 

[Matty B13]

Gold AP is advertised as available for DVC Members and Florida residents.
Nowhere that I can find does it clarify it as a "Membership Extra".

MG

I guess Disney doesn't see post 4/2016 resale owners as members, and should be shamed.

 

[Matty B13]

I guess Disney doesn't see post 4/2016 resale owners as members, and should be shamed.

Except when dues need to be paid.

 

[Maistre Gracey]

I guess Disney doesn't see post 4/2016 resale owners as members, and should be shamed.

According to the other thread they are waiting for someone to test the system.

Does anyone see where a Gold AP is classified as a Membership Extra??

MG

 

[miTnosnhoJ]

According to the other thread they are waiting for someone to test the system.

Does anyone see where a Gold AP is classified as a Membership Extra??

MG

This is the document all new purchasers are required to sign. I think this document is also provided to the major resale brokers. https://disneyvacationclub.disney.g...formembers/memberbenefitsguide/MEADSFinal.pdf

Here is the current Membership Extras document https://disneyvacationclub.disney.g...ers/perks/57757_A1_MGBDVC_A4-7-WDW2017-R4.pdf

 

[Maistre Gracey]

This is the document all new purchasers are required to sign. I think this document is also provided to the major resale brokers. https://disneyvacationclub.disney.g...formembers/memberbenefitsguide/MEADSFinal.pdf

Here is the current Membership Extras document https://disneyvacationclub.disney.g...ers/perks/57757_A1_MGBDVC_A4-7-WDW2017-R4.pdf

I still see no refereance to a Gold Pass. I do see where an arguement could be made for no DVC discount on the Platinum Pass, but to me it looks good for a Gold.

MG

 

[Matty B13]

This is the document all new purchasers are required to sign. I think this document is also provided to the major resale brokers. https://disneyvacationclub.disney.g...formembers/memberbenefitsguide/MEADSFinal.pdf

Here is the current Membership Extras document https://disneyvacationclub.disney.g...ers/perks/57757_A1_MGBDVC_A4-7-WDW2017-R4.pdf

Interesting that at the bottom of the document it says the benefits are only good for 3 years? Do they expire?

 

[Dean]

I wonder if you ask to see the "fine print" on post 4/2016 resale owners resytictions if it can be produced.

It wouldn't matter, they could show you the rules today and change them tomorrow. Or they could change the interpretation or enforcement at their whim and be well within their rights and rules.

I guess Disney doesn't see post 4/2016 resale owners as members, and should be shamed.

There are multiple components to this. DVCMC will treat owners the same when it comes to contractual obligations. DVD doesn't see them the same and in reality, they shouldn't. It's a little like taking a drink from McDonald's and refilling it at Burger King.

According to the other thread they are waiting for someone to test the system.

Does anyone see where a Gold AP is classified as a Membership Extra??

MG

Disney is nothing if not inconsistent. I'm willing to bet we see those who get it and those who are denied. Technically it looks pretty clear it shouldn't be available to those with the restrictions being discussed. But we just had a person post recently they got a blue card when they shouldn't have and it's been pointed out that the cards actually have an expiration date of several years away so someone who sold could likely get some of the perks, basically those where you didn't need real time documentation, for some time.

This is the document all new purchasers are required to sign. I think this document is also provided to the major resale brokers. https://disneyvacationclub.disney.g...formembers/memberbenefitsguide/MEADSFinal.pdf

Here is the current Membership Extras document https://disneyvacationclub.disney.g...ers/perks/57757_A1_MGBDVC_A4-7-WDW2017-R4.pdf

In reality it doesn't need to be signed resale because the buyer is legally assuming the limitations and restrictions in the POS which actually covers this basic issue and more anyway. It's just DVD is looking for more clarity and up front notification on the subject, something that haven't been good at in general over the years.

 

[Dean]

One has to also understand you are on a forum where many DVC members are veterans to DVC and to timeshares in general. Some of us simply do not buy into the premise that Disney owes us anything other than what we signed on for, a discount on rooms. Perks are very clearly laid out as something that can come and go. It is very clearly stated all over the DVC site: You should not purchase or add on real estate interest in a Disney Vacation Club Resort in reliance upon the continued availability or renewal or extension of these offers. These offers may only be available to Members at various times and may or may not be renewed or extended.

Maybe the OP did do his or her homework but he or she does seem to have an emotional attachment to Disney and expected them to do business differently from what some of us believe. They also seem to get upset when someone does not agree with that premise.

I realized from day one that Disney is in business to make money. I understand what tactics they use to achieve that. While I agree they are in the business to sell a brand of happiness, I do not expect that brand to have my name on it personally. I can go there and make my own happiness and memories with what they are selling.

Plus one has to realize that many of us that have been on this forum for years have seen similar comments and disappointments and we feel by sharing the truth of DVC the company someone else considering buying in, will be prepared for the truth of how Disney does business.

IMO it doesn't matter. If one is going to sign up for a long term obligation that costs thousands of $$$ up front and ongoing, they should understand what they're getting into. If they don't, that's on them, it's basically buyer beware. It seems the OP did that at least at the time of the purchase in question and as pointed out, they'll save a lot more than any perks lost. They can do a 25 point add on and get them back but if they were going to do that they'd have been as well or better off just to keep what they had and do the add on resale.

 

[Dean]

Interesting that at the bottom of the document it says the benefits are only good for 3 years? Do they expire?

DVD reserves the right to amend the terms and conditions of the Programs at any time and without notice, in its discretion. Further, DVD reserves the right to modify, supplement or terminate the Programs at any time and without notice, in its discretion, subject to the obligation on the part of DVD to honor reservations for Accommodations confirmed prior to termination or to provide substitute accommodations.

 

[Maistre Gracey]

It wouldn't matter, they could show you the rules today and change them tomorrow. Or they could change the interpretation or enforcement at their whim and be well within their rights and rules.

There are multiple components to this. DVCMC will treat owners the same when it comes to contractual obligations. DVD doesn't see them the same and in reality, they shouldn't. It's a little like taking a drink from McDonald's and refilling it at Burger King.

Disney is nothing if not inconsistent. I'm willing to bet we see those who get it and those who are denied. Technically it looks pretty clear it shouldn't be available to those with the restrictions being discussed. But we just had a person post recently they got a blue card when they shouldn't have and it's been pointed out that the cards actually have an expiration date of several years away so someone who sold could likely get some of the perks, basically those where you didn't need real time documentation, for some time.

In reality it doesn't need to be signed resale because the buyer is legally assuming the limitations and restrictions in the POS which actually covers this basic issue and more anyway. It's just DVD is looking for more clarity and up front notification on the subject, something that haven't been good at in general over the years.

I don't see where a blue card is required.
Please show why you think it is.

MG

 

[Dean]

I don't see where a blue card is required.
Please show why you think it is.

MG

I don't know anywhere it says a blue card is required to get the Gold passes but in the documentation linked above it clearly states that the pass discounts are a membership Extra and

To receive any Membership Extras, purchasers must present a valid Disney Vacation Club Membership Card along with a corresponding valid photo ID. Disney and Concierge Collections options are not available for ownership interests not purchased directly from Disney Vacation Development, Inc. after March 21, 2011, and, effective April 4, 2016, Members who have not purchased an ownership interest directly from DVD will not have access to Membership Extras.

I interpret that to require a blue membership card and photo ID that matches. In that document it mentions annual passes but not specifically the Gold pass. As written, I interpret that to include all applicable passes and this is supported by the fact that the gold pass is listed under AP on the DVC website. Plus there is this disclaimer below the listing of pass discounts on the Gold pass order page when signed in to DVC.

You should not purchase a real estate interest in a Disney Vacation Club Resort in reliance upon the confirmed availability or renewal or extension of these offers. These offers may only be available to Members at various times and may or may not be renewed or extended. Membership Extras, such as vacation options in the Disney and Concierge Collections, certain discounts, offers, and special events are incidental benefits. These incidental benefits are subject to change or termination without notice, may require the payment of a fee and cannot be combined with any other offers or promotions. Membership Extras are also subject to availability and block–out dates may apply, including high periods of demand such as Christmas and New Year's Day. To receive any Membership Extras, purchasers must present a valid Disney Vacation Club Membership Card along with a corresponding valid photo ID. Disney and Concierge Collections options are not available for ownership interests not purchased directly from Disney Vacation Development, Inc. after March 21, 2011, and, effective April 4, 2016, Members who do not purchase an ownership interest directly from Disney Vacation Development Inc. will not have access to Membership Extras.

 

[Matty B13]

I can only imagine the phone calls the timeshare salesmen, I mean guides, would get from direct purchase owners if they took away the AP discount. Yikes!

 

[dbavis]

As a post 4/4 purchaser, I'll just point out that the Membership Identification page off of the Dashboard clearly lists that the only 'benefits' I qualify for is pool hopping, DVD rentals, and access to TOTWL. I think it is pretty clear that the post 4/4 owners do not qualify for the APs and the web site functionality is just a glitch.

 

[Maistre Gracey]

I don't know anywhere it says a blue card is required to get the Gold passes but in the documentation linked above it clearly states that the pass discounts are a membership Extra and I interpret that to require a blue membership card and photo ID that matches. In that document it mentions annual passes but not specifically the Gold pass. As written, I interpret that to include all applicable passes and this is supported by the fact that the gold pass is listed under AP on the DVC website. Plus there is this disclaimer below the listing of pass discounts on the Gold pass order page when signed in to DVC.

But the Gold AP is NOT a discount. It's a less expensive pass due to blackout dates.
That's my whole point. I agree that a *discounted* Platinum Pass may be off limits, but a Gold is not a discounted pass.

MG

 

[Dean]

I can only imagine the phone calls the timeshare salesmen, I mean guides, would get from direct purchase owners if they took away the AP discount. Yikes!

That's irrelevant and actually an easy call to take as a salesperson. It's likely a lot less than they DVC got in general on the valet parking and it didn't make any difference and it shouldn't have. This idea that they can or should care about people complaining inappropriately is interesting. The customer is always right except when they're wrong and they'd be wrong in this situation.

 

[Dean]

But the Gold AP is NOT a discount. It's a less expensive pass due to blackout dates.
That's my whole point. I agree that a *discounted* Platinum Pass may be off limits, but a Gold is not a discounted pass.

MG

Yes and no but if it didn't offer any potential savings we wouldn't be discussing it now would we? As I read the info I read it as only to those with qualified points but until we have a number of people who are all successful and no one is told no, we won't know for certain, even then it could change later.