Then the people of your area have suddenly discovered the wonderfulness of Chick-fil-A
You posted the article which is why I responded. To be fair it's more the article's fault but if you do any research you'll see it's always had long lines, they on average have had more customers than their competitors, they have on average a low order mess up percentage and the waits haven't deterred people from giving them high marks of satisfaction. What I was trying to get at is like normal article headlines are misleading. You posted it in a thread about shortages talking about employee shortages in the context of that headline but that's not actually what the information is about. The context is really about how their competitors are evolving to push people thru the lines faster in recent years and amid the pandemic when dining rooms were closed and delivery increased heavily and how Chick-fil-A is resistant to that given their business model of more customer contact not less. It was about how they have tried to improve their stores and how they have found that adding more locations nearby increases demand not spreads it out.