What's the deal with the bounce back?

[chocovrdmicears]

We're going in Sept, so we'll check for a bounceback then. What are they offering this time on the bouceback?

the bounceback offer that was in our room at POP in June was:

30% off select moderate resorts
30% off Wilderness Cabins
20% off select value resorts.

The dates were:

5/31-6/6
8/23-11/23
11/29-12/5
12/13-12/24

You could book as a package with a $200 deposit per room or you could book at room only requiring 1 night stay deposit.

HTH

 

[AJA]

If I recall correctly, I've read posts where if you do not get the postcard/flyer in your room, you can ask at the front desk and may still be eligible for a bounceback offer....

That is what we did last year, we didn't get a flier in our room (POFQ) so DH asked at the front desk, they were happy to give him one and we booked right away.

 

[Mlissa88]

I got one last year when we stayed in Dec 2008 but as someone else said, the dates for my bounceback only offered up into October....which was no help for me as far as rebooking for Dec 2009.

I'm hoping for one this year that might have expanded dates... I'll keep watching the boards for postings on any offers.

 

[Emagine]

How does it work if you book a BB with say a % off then a code comes out before your trip for free dining. Is it like with normal packages where it is one or the other but not both?

 

[snykymom]

How does it work if you book a BB with say a % off then a code comes out before your trip for free dining. Is it like with normal packages where it is one or the other but not both?

Yes. One or the other but not both.

 

[Smiling Cheshire Cat]

So we're set for our second trip to DW Oct. 12-18 and everything is pretty much in place. All is looking good. So i start my pre-trip code calls to DW-- you know, just to see if they added any more codes to my name. Nope. Nothing new.

So then I have a brilliant idea to ask about bounceback offers. I've only heard of them, never actually seen one in action. You know, you're on your vacation and having such a good time that DW will cut you a 40% break if you set up another trip while still on this one.

I call and the guy listens intently and then says "Sir, I have never heard of anything called a bounceback. This is news to me. Can you hold while I ask about it?"

Why, of course I will hold. There is a possibility of some real savings here. You bet I'll hold for two min ... five min... 8 minut ... 10 minute.... hey, wait, this dude forgot about me.
So after almost 15 minutes I get the hint and hang up. I call back and get a pretty sharp woman who says no, she has never heard of the bounceback but if I wait a sec she will find out more.

I am dubious by now but say ok. I am put on hold and the commercials start. two minutes ... you all know where I am going with this.

After about five minutes, the familiar voice comes on the line "Welcome to Walt Disney World vacations ..." She had sent me all the way back to square one!

So now I turn to you, disboarders. What is a bounceback? Are they for real? And who can tell me what in the heck is going on with customer service at DW?

The exact same thing happened to me. DS and I went in March. DH didn't go because he wanted to go on a fishing trip. Anyway I had heard about the bounceback here on DIS and I knew that if it was available to us I would want to book it because we were planning a trip for the whole family later in the year. I knew that I had to book the vacation before we checked out and I wanted DH's opinion of when to go and I knew I probably wouldn't be able to find him since he was on the lake. So a couple of weeks before our trip I called Disney and asked if he knew if it would be available at the resort we were staying at and what dates it would include. He said he had never heard of a bounceback. I wish I knew what his name was because I would have mailed him a copy of the flyer that we got for the bounceback.
Anyway, there was not a flyer in our room so I asked about it at the front desk. Ours was for 40% off mods or deluxes for select dates for the rest of 2009. Friends of ours were staying at POP and theirs was for 30% off a value. Anyway, we did book the trip by putting down a $200 deposit. And yes you can change it. I've changed ours 3 times and then when FD came we shortened our BB stay at CR to only 2 nights and will stay 8 nights at POFQ with FD.

 

[poohbear8]

I got a bounceback offer last year in Oct. We were at ASMusic. It was a full page flyer with Goofy on it. It was almost the end of the trip when I happened to look closer at it on the table under all of our stuff. I almost missed it, even though it was on my list of things to look for. I booked for the same time at ASMusic again with free dining.

Though I did just move it to POP, since it was a little cheaper this week. BTW, if you do a bounceback, you don't need to put the insurance on the trip now. If you do, it is non-refundable. No one told me that. I had booked the trip for a friend and her DD, but she had to cancel. So is paying me for the non-refundable insurance, which is about $68 I think.

 

[GoHerbie]

Last Nov. at POR there was a bounceback offer card on the table in the room, but it was only good through sometime in September this year with an offer of free dining. I'll skip hurricane season to avoid the chance of getting rained out, and free dining ended up being offered to the general public so needless to say we weren't impressed with the bounceback offer.

 

[disneycrazy2004]

Anybody there now? is there any bounce back offers?

 

[Seahunt]

Anybody there now? is there any bounce back offers?

In case you didn't see TiffanyD's post on the other thread, the BB that just started (and will expire on October 24) is to be able to book free dining for next year 8/15-9/30/10.

(Big thanks to TiffanyD for posting her info! ):

No scanner... best I can do

Flea - I made a reservation the night before with dining and everything and then just applied the offer code when I called this morning. At the suggestion of the CM

 

[purplebelle]

If I have a bounceback flyer in my room and book the trip during the dates listed, do I still have the option to cancel without penalty if I get home and change my mind? Is the cancellation policy the same as when you book a non-bounceback trip?

 

[catne]

If I have a bounceback flyer in my room and book the trip during the dates listed, do I still have the option to cancel without penalty if I get home and change my mind? Is the cancellation policy the same as when you book a non-bounceback trip?

Yes. You will have to put a $200 deposit on your bounceback vacation package (just like any package.) You can cancel up until 46 before arrival. - you will get your full $200 deposit back.

At 45 days, the full balance of the package is due. If you cancel at that point, you will pay a penalty (will not get your full deposit back.)

 

[purplebelle]

Thanks! It's nice that Disney is good about refunds!

A past trip I had was canceled day of due to weather (snow storms) so we never made it to WDW. Disney refunded us entirely for our room-only package.