I dislike the idea of EXPECTED tipping, regardless of whether it's wait staff or not. I agree with the line about people knowing what the pay rate is when they took the job.
THIS WAS A QUOTE FROM ANOTHER POSTER.
sorry, not good at quoting, sam. but wait staff DOES "expect" tips. when they take the job, or they wouldn't take it. if you know the pay rate is $2.50 an hour, no one in their right mind would take it! ALl wiat staff "expects" tips" (at least in the usa)
and when we took the job, we EXPECTED (as most people do) that the tips would make up the difference between the wait staff pay, and the minimum wage, and actually,
expect to make a lot more.
if the restaurant isn't doing so well, we move on to a better restaurant. If other wiatresses are doing a lot better than us, we know, hmm, perhaps this isn't our "calling"(not speaking from personal experience, of course

)
now , I looked over my tips from the last 3 weekends, and almost all my customers tip me %20. some less, some more. but it still irks me, that party of 8, a few weeks ago, that took up ALL of my time. I took the call. I asked them , do they want a round table OR a table by the fireplace? them"can we have both?" no sorry.
well, I thought about it, and before they got there, I PERSONALLY, killed my back! moving tables around, to pull the big round table over by the fireplace, and moved the other tables away. had it ALL set up for them! greeted the "birthday girl" by name. made a placard out for her at her setting!
since I "got" the "big" table, I had to forgo other tables, so I could wait on them. and I waited on them, hand over foot. they had my FULL attention. I had NO time to wait on other tables. everytime a drink was ordered, I asked "anyone ELSE need a drink?" no, as soon as I brought that drink, someone else suddenly needed a drink. I had NO time to take any other tables.
they RAVED the whole time about what a GREAT waitress I was. I decided NOT to add the 18% automatic gratuity for parties of 6 or more. they were SO happy, (I brought out a free cheesecake with a candle, sang "happy birthday")and I feel silly adding a gratuity.
they left me 10%. and, on their way out, said "we'll be SURE to tell your boss what a GREAT waitress you are!"
now, I still had to tip out the bartender and busboy on the total of the bill. and gave up other tables to take that table. and they were REALLY nice people. they obviously didn't know any better.
but.. my night sucked. Ihad fun with them, true, but I could have had fun at home with hubby. um, I work for a reason......