Ticketing question for two trips

[kcpinwdw]

We leave in 20 days for our trip. Last week I booked a Labor Day 2015 special. Now I have two sets of tickets on MDE. Will the turnstiles pick the right one automatically? I see the other tickets under my reservations, but I haven't paid in full for them--- but they are convention tickets. Thanks!

 

[smbowtie]

We leave in 20 days for our trip. Last week I booked a Labor Day 2015 special. Now I have two sets of tickets on MDE. Will the turnstiles pick the right one automatically? I see the other tickets under my reservations, but I haven't paid in full for them--- but they are convention tickets. Thanks!

When you get to Disney go to Guest relations and have your tickets prioritized as to which ones you want to use first.

 

[NancyIL]

Nope! I registered a 5-day MYW ticket for my December trip on My Disney Experience. A short while later, I decided to go to WDW at the end of September for 2 days to hear Off Kilter before they got the ax...and registered a 10-day non-expiring park hopper that I planned to use for that trip. It was an older paper ticket, so I exchanged it for the RFID ticket when I got to WDW, and that was the ticket I used for 2 days.

When it was time to reserve fastpasses for my December trip, I noticed my 5-day ticket was no longer showing on the MDE site. I called WDW, and it turned out that the 5-day was the ticket that was debited for my 2 days at WDW, even though it was at my house, and not the 10-day ticket that I swiped! To make matters worse - the 5-day MYW ticket expired 14 days after first use, so it had already expired! Disney got the tickets straightened out - but I will be SURE that the right ticket is debited when I am there in December!

 

[kcpinwdw]

Thanks... Can I do this on the phone? Or do I have to do it at a park?

 

[IsThatYouTigger]

I believe it needs to be done at Guest Relations at the parks. I had a similar issue where the wrong ticket was used so now I make sure to stop at guest relations before entering the parks on the first day of my trip. It would be great if they added a feature to MDE where we could prioritize from home.

 

[staceyeileen]

It would be great if they added a feature to MDE where we could prioritize from home.

You can mark a ticket inactive in MDE. I'd think that as long as you make sure you only have one active ticket at a time, this would essentially be the same thing as prioritizing that ticket?

 

[NancyIL]

You'd think that USING one ticket rather than another would be a big enough hint to the MDE site!