I haven't been to Universal yet. We've been planning our trip, including a Universal trip, for nearly 6 months now. I've scoured the boards, I've looked at the website multiple times, I've nearly booked things many many times, I've even phoned them.
I've been ALL over their reservation pages since the HP packages were first announced, and looked thoroughly around even though we were never planning on being there at opening.
Those packages started to be sold BEFORE any announcement was made about when it was going to open. Anyone booking them *had to know* that it was all speculative. Book it, and HOPE that things will be open by then.
As *soon* as they figured out when it would/could be open, they stopped selling packages for the time before opening. Stopped it cold, as far as I could tell (and I could, because I went to the site to check out if they were still selling the HP packages *at all*, and saw the new start date for the HP packages).
If you didn't realize that the area wasn't going to be open yet, well, I don't know what to say, because I didn't even have a trip planned, and I knew that it was all up in the air, from the moment they announced when the packages started, and then a different sort of up in the air once they announced when the area of the park would open.
Universal *could have* gone in and totally canceled everyone who had booked HP packages. They *could have* not allowed access to room-only people who had booked hopefully.
Instead, they were kind and gracious and allowed those who booked the HP packages before the announcement to get the perks and keep their packages. And they were extra kind to allow room-only people access as well.
I think those things are *nice*. They didn't have to do it at all; they could have just canceled everyone's plans.