damo
Proud Redhead
- Joined
- Jan 1, 2001
- Messages
- 37,810
To be honest, people complaining here is more effective than contacting Universal. Universal is highly unlikely to respond in a meaningful way, but the bad reports plus pictures and pretty mediocre video footage has already convinced me to stay far away from IoA for the next year or so. Wouldn't be surprised if that's the case for plenty of other posters/lurkers.
It sounds like they have really improved things over the past few days. So obviously they are listening. We've probably had reviews from about 5 people, maybe 4 and I am very happy with their reviews. I tend not to take anything very seriously for the first month or so after a new ride opens.