ARGH!
Just talked to dh (who is having a wonderful time btw), his dialysis nurse called and asked what was his plan..
uhhh I'm already here in CA? I took my own supplies.
His nurse then said he should have called and was "not courteous" to the social worker who had been working all morning to find him an in-center appointment.


E of course is perplexed, our understanding was that they could not help.
It was 11 am Friday when we had called to ask, heard nothing all weekend. The plane was leaving Sunday, the staff were aware of this.
Looking at his cell missed call list, he may have missed a call from the social worker on Friday.... he hadn't set up voice mail yet on the cell. The center does have our home phone, wouldn't it be "courteous" to call the home phone and leave a message if you could not reach someone on the first try?
Wait? why wouldn't the social worker call E Monday morning? Touch base and see what happened? NO, the nurse called in the afternoon.
Did they expect him to leave without having ANY dialysis set up????
grrr, we have never quite got along with this nurse. Personality clash I guess, have you ever met someone that you immediately thought.. I don't like him/her? He/she just rubs me the wrong way?
I almost called the nurse to chew his ear, point out that he didn't give any suggestions and that he should realize that E's life does not revolve around dialysis. But I knew I would get too emotional and don't want to make a crummy situation any worse.
E also pointed out to me, it's not like the social worker has made any effort to "help" in the past. She only talks to E to ask about his insurance and which one should be primary. (I think they are miffed that his group insurance is secondary.. it's how they make money. Medicare as primary doesn't pay as much. )
hmm, I thought a dialysis social worker was to help people on dialysis meet their needs, help plan life goals, offer resources or other support... Might as well change her job title to insurance specialist.
I think it's time for a new center.
