SW airfare credit question

[rkmassa]

When lower fares are released and you call to make adjustments, can you get the amount put back on your CC or do you have to take it as a future flying credit?

 

[tinkamom]

I think that depends on the type of fare you originally booked. When I made changes to our flights last year we were issued a credit that needed to be used within one year. The year started from the date of purchase not date of travel.

 

[Mickey_Maniac]

It also can depend on the agent you end up speaking to. I have had pretty good luck this year with getting the credit put back on my cc, even though the original ticket was a "restricted fare".

Try calling the regular SWA customer service number. Don't be afraid to call back if you aren't successful the first time.

 

[DD2Disney]

I was told last year (don't know if it still works this way) that it would be a travel credit. But once the new trip was taken, I could call back and request a refund check. I ended up just using the credit for a different trip. So I am not sure if that would have worked.

Tricia

 

[ctc917]

right, if you book now and then later SW has a better deal for the flight you can call and they will credit you the difference? If this is true I never knew they did that, is this right????

 

[gypsydoodlebug]

I just did this last week. I had the agent cancel my reservations and it immediately went into a ticketless travel fund that I could use to book the cheaper DING! fare. I stil have $93 available in that fund to use for a future flight.