Stitch's Great Escape...A Mom and Me Birthday Celebration! *7/26 Link to new PTR*

[Aburns8]

Boy! There are just some CMs out there that shouldn't even be working for the Disney Company.

Off the topic. I went on the ABD Backstage Magic trip last year. The CMs at Disneyland were wonderful. In fact we had some CMs from WDW there who even mentioned that the CMs at Disneyland were better than at WDW.

 

[SoonerGirl]

I've heard about the t-shirt shop, I can't wait to see what Stitch designed for himself!

I can't believe how rude that CM was to you, I mean I realize that everyone has a bad day from time to time, but to blame you and THEN roll her eyes at you as well! That would have been the straw that broke the camels back for me too!

 

[SkyGirl]

Last time I commented, you were online making your TR! Great minds think alike!

I so wish that we could have met this trip (with the great Barb!). But hopefully, fingers crossed, we'll all manage to meet soon!

Just loving the TR. Stitch is so cute that I just can't stand it. He looks like such a fun guy. Great getting all those sales on toys and such for your gift card! That rocks!

 

[disneydusted]

I am amazed that you are still on your first day and look at all you have done! I've been trying to guess what might be on the T-shirt.... I am thinking some sort of Stitch picture.
The rude CM.... it's hard when they burst the magic!
Your super sale deals! Awesome! I hope you take pictures of your treasures and show us at the end of your TR.

 

[aaaateamsgrandma]

When we arrived back at the t-shirt place, his shirt was not ready...and the promised time stated on our receipt was an hour earlier. I asked if they could just make sure it was next in line and I was told that they couldn't 'skip' the orders that had come in since our order got skipped (somehow it ended up being set down 'out of line' and never made it into the line). I pointed out we had been there much earlier than those people who had shirts currently being printed. The CM told me that "we don't skip other guests and insert shirts in the middle of the que, everyone waits." I was very upset with that comment. It wasn't that I thought I should be first when I ordered, I thought that since they had made a mistake, that I shouldn't have to go to the end of the line 'again' because of it. I didn't want to wait behind those who had mistakenly been moved in front of us. Somehow the t-shirt shop had made a mistake and now I was being pointedly told I couldn't 'skip' others. I was not happy with that answer, but I was tired. Why argue with someone who obviously is not capable of wanting to help rectify a mistake? At that point, I told the CM I would just have it sent back to our resort when it was ready using resort delivery (even though we had wanted it sooner, I wasn't going to press any farther, she was just not going to be helpful). However, she then made a mistake I wasn't willing to just overlook, she ROLLED HER EYES and mumbled about 'waiting our turn'. I told her it was time for her to get a manager. I was very nice in how I spoke with the manager, but I expressed to her that in no uncertain terms would I be spoken to that way by anyone (it really was totally more rude sounding than it comes through) and explained the situation showing her the time which was marked on my original receipt and explaining to her that Stitch had been very excited about his shirt and had wanted to wear it before the resort delivery schedule would even have it arriving at our resort. She instantly apologized and called for another CM to come up and find our ticket in the que and put it in front. Even doing this though we realized once she explained the printing process that it would be too long to wait as it still had to be printed and dry. We were simply too worn out to wait.

I am sorry you had a CM with an attitude that was not up to par and as always most amazed at how well you handle yourself. You set a fine example for your children for them to realize that kindness always wins.

Glad you are liking CSR so far. Hope that continues for the rest of your stay. I can't not say it enough you have the cutest sons in the world. Of course that is outside of my 3 strapping grandsons. The oldest is all but an adult now. Will be 18 in October. How dare he.

Ginny

 

[Figment's Friend]

Cute about the phone call Stitch received Can't wait to see what shirt design he picked.

 

[CJsMom]

Awesome first day! Good for you standing your ground at the t-shirt shop. Eye-rolling is just NOT ok (as I keep telling my kids)! Oh, I just love that picture of Stitch on the golf cart surrounded by his birthday balloons! So cute!

 

[MovienutNiffer]

Hey Jay! Following this TR as well! Great first couple of posts. My nephew loves seeing the pictures and you always have good ones so can't wait to see what's next.

I do have a question or two for you. I love t-shirts! Especially design-your-own. I usually go to zazzle.com (it's where I had my Edna Mode "NO CAPES!" shirt made) but when me and my sister go there for my birthday I think I would want one done there. What's the name of the store and about how much was the shirt? Also without revealing what the design is, can you tell us how much Stitch liked it?

Thanks and looking forward to your updates!

 

[pmama]

Good for you for putting your foot down and asking for a manager.

 

[Tatania]

I've booked the Coronada on the strength of your review Jay, and I want to thank you so much for doing all the research on the best building to stay. Because I booked online, I didn't request a building, but will rectify that tomorrow and request Casitas Bld. 3.
I'd also be interested to know how much the T-shirts are and was very relieved to hear how wonderfully the manager handled the situation you had there.

 

[MouseTriper]

Hey Jay...so glad you guys got the resort location you were hoping for AND that you did not find yourself standing on the bus....at least so far. Haha.

I love that Stitch and you were just on a leisurely pace this trip. I hope I can force myself to do that sometime. Haha.

Bummer about Earl of Sandwich being so crowded. It is because of YOU Jay that I also love this place. Thank you.

How cool that Stitch made his own shirt, I can't wait to see it. Hmmm..I wonder if it had Stitch on it? Perhaps Jack Skellington? Hmmm.....I just wonder. Sorry you encountered a not-so-happy-nor-friendly CM there. Luckily you ended up with a sweet manager who made you smile again.

Looking forward to reading what you guys do next!

 

[lovesdumbo]

Loving your TR and all your photos! What a special trip for your DS!

My DH is not a Disney fan either. We took once a year family trips for the past 6 years but he's had enough. I think we're going to Canada this summer. Once a year was never enough for me so I've been doing one on one trips with my 3 children for a few years now. They are DD(9), DS(8) and DD(6). I've taken my older 2 for their 7th birthdays and next January it will be my youngest's turn for a birthday trip. A lot of folks don't understand how I could leave the others at home but those one on one trips are so special.

 

[hjohnson6]

Yay! Another Jay Trip Report! I loved the first 8 pages so far. I can't wait for the rest!

 

[kaysmommie]

Hi Jay,
I just found this trip report today. How awesome that you are taking each of your boys on a trip for their Birthdays! Great start so far. Loved the Rolls Royce Limo and glad CSR was able to get your VIP cleaning dome for you after what you went through with WL last time. Sory about he rude CM in the Tshirt store glad you spoke with a manager and had things taken care of. Looking forward to your first park day.

 

[lazydoxy66]

Well I hope they at least had a chat with the snotty t-shirt maker. Nobody should have to put up with that.

Stitch looks like he is having a great time. The fountains around the casitas are gorgeous.

 

[mymainmouse]

What a great first day! I am glad you were able to talk to a manager at the shirt store. Good for you! I am in awe of people who are able to get their problems resolved like that. I am a big sissy when it comes to those things. I usually just accept whatever I am told even when it's not right or not the way I want it to be. I need some Jay lessons in assertiveness.

Great update! Can't wait for the next update!

 

[5DizFans]

Jay - I have been a lurker for years. My daughters and I have read all of your reports and have loved every single one. Because of your great reports, I am currently writing my own report (after reading other reports for the last 4 years!). My daughter is helping with the writing and is adding her own touch.

We aspire to have trip reports like yous!

 

[MouseTriper]

Prayer Request for Jay!!!

Jay asked me to post this message tonight as she will not be around for awhile. Her father is no longer responding to dialysis and they had to move him to hospice care today. She asked that we say some prayers for him. I know this is a very emotional time for Jay and my heart is breaking for her.

Jay....my thoughts and prayers are with you my friend. Please know I am here for you if you need anything at all.

 

[mymainmouse]

I will be praying for you and your family.

 

[aaaateamsgrandma]

Jay our prayers are with you and your family.
Ginny