OKAY question! On youfirst it seems NONE of my stays are counting?! Maybe I'm wrong. My Hardrock one definitely isn't showing up.... my RPR in december is showing up but it also says it doesnt count toward benefits I believe. And I don't think my PBH one counts either. Is that because I use discounts... or am I doing something wrong? I use APH or FL res rate whichever is cheaper. In December I had a special code to get 50% off certain days and hotels.
Apparently I'm nuts. The HRH and RPR ones are now saying they qualify. But PBH does not. Maybe it's because I haven't actually checked in yet? Idk. Any info or insite is still welcome
HRH is not part of the Loews hotels.
HRH has its own loyalty program which i have a card for also.
if you are a youfirst member, you need 2 qualifying stays before you get credits for your stay.
at one stay you are a youfirst member.
on 2 thru 4th stay, you reached blue level status
see the chart below.
MEMBER 0-1 stays
BLUE 2-4 STAYS
GOLD 5-9 STAYS
PLATINUM 10+ STAYS
from the loews website :
YouFirst benefits and points awards are based on completion of a qualifying stay at participating Loews-branded Hotels. A qualifying stay is one at any standard rate published by the hotel.
Qualifying Rates include: Consortia, Volume Corporate,
AAA, AARP, Government, Package, Group Association, Group Corporate, Group Government, Advance Purchase, Florida Residents and Universal Pass holders.
Non-qualifying Rates include: Internet Third Party, as well as rates through any other discount program, coupon, complimentary or promotional offer. The Hard Rock Hotel at Universal Orlando and Universal's Cabana Bay Beach Resort do not qualify for YouFirst benefits.
A stay is defined as all consecutive nights at one hotel, even if the Member checks out and checks back in during those dates. The Member must reserve the room in the Member’s name and stay overnight. Stay credit for YouFirst is for individual travel only. Only one Member per room will receive credit for each stay. Requests to divide or consolidate folios after the stay will not be accepted. Membership benefits apply for the Member only and are not transferable.
Loews reserves the right to modify or limit the availability including, among other things, imposing blackout dates and limiting special offers, guaranteed availability, or upgrade benefits.
a stay is one night.
you get 2 credits to count towards a stay when you are booked for 5 nights or more at the hotel.
you need to have 10 stays each calendar year to keep your current status level.
if you fail to achieve that, you are dropped down to the level below your current level the following calendar year.
from what you posted, i will guess your december stay was your number 1 stay in 2015.
not sure if they will qualify that to be counted for 2016.
you would need to call the youfirst help desk number.
(which i can give you later)
each level has its perks.
do you want me to post the site that relects perks at each level?
for room upgrades, it is a different procedure for pbh and rpr.
platinum level can book a standard room and request and be given the upgraded room at that time.
upgrade to a king suite is what i do.
pay for the standard room and nothing additional for the suite.
gold level can upgrade with an additional cost but only at time of check in.
at the blue level you can book standard room and be upgraded for free when checked in for a water/park view.
blue also can get one hour late check out, free wifi in their rooms and free use of the fitness center.
so once you have 2 credited stays, you are blue and entitled to the ones listed above.
the perks are below.
Free Internet
Free Fitness Center Access
Free Room Upgrade*
Late Checkout**
Guaranteed Availability***
Custom-created Destination Packages
Special Welcome gift
Spa, Golf, or Food & Beverage Credit Valued at $100****
* All upgrades are applicable to certain room and suite types only and subject to availability. Blue members receive a room upgrade, if available, upon arrival. Gold and Platinum members receive a room upgrade, if available, guaranteed at time of reservation. Gold members can also enjoy a suite upgrade for an additional $50 per night, if available upon arrival. Platinum members receive a complimentary suite upgrade at select hotels, if available at time of reservation. Complimentary suites are not available at Loews Regency Hotels or Loews Vanderbilt Hotel.
** Three hours beyond the regular check-out time, if available.
*** Gold members are guaranteed reservations with 48 hours’ notice; Platinum members are guaranteed reservations with 24 hours’ notice. Subject to blackout dates.
****Platinum members’ $100 credit does not include taxes or gratuity.
Hard Rock Hotel at Universal Orlando® and Universal's Cabana Bay Beach Resort do not qualify for YouFirst benefits.