So....I need to fire my Travel Agent/Old Thread...New Update

[Donald_Quackers]

I'm glad I made someone laugh...and it's not going to be corked, either!

 

[TanaL]

assuming the check clears and you get your documents, can you have your reservation transferred at this point? So the jerk won't get paid commission from your booking?

 

[ImTooExcitedToSleep]

assuming the check clears and you get your documents, can you have your reservation transferred at this point? So the jerk won't get paid commission from your booking?

I don't think so. He "owns" the reservation and would have to release it.

 

[jollytammy]

Glad everything has worked out. I'll keep my fingers crossed.

 

[ImTooExcitedToSleep]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

 

[Grandma4ever]

I would be contacting a good attorney. This has gone too far. It really is sad that we have no rights in this mess. We can fire anyone else we hire to do a job for us but not a TA there is something wrong with this picture. I am keeping this in pray and feel that something needs to be done to change the regulation to protect the consumer. I tell you I sure feel like I am a setting duck and I believe my cruise is paid in full.

Tom hang in there. I do hope this all turns out. However if the check fails to clear you may need to seek legal help. Lois

 

[global_mom]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

Stay calm, I am sure that all is well and that you just got a less knowledgable CM today. Think positive thoughts!!

 

[Coach Rick]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

WOW, this is really turning into the "trip from hell". The worse part is your trip will be over, and you will still be fuming over this whole thing....As soon as you can, you should be booking some spa treatments! You deserve them!

 

[ImTooExcitedToSleep]

WOW, this is really turning into the "trip from hell". The worse part is your trip will be over, and you will still be fuming over this whole thing....As soon as you can, you should be booking some spa treatments! You deserve them!

Somebody rub my feet!!

 

["Ginger"]

Darn, Tom I thought you were there. I'll rub your tired feet, you poor thing.

I called DCL today with a question about my upcoiming cruise and I really don't think that she knew what she was talking about. Maybe you should call back and talk to a different CM.

 

[dredick]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

come on!! When will you get a break!!

 

[outahere]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

Perhaps you should call and talk to the supervisor you were working with a few days ago (Raj?). Maybe she can give you the "real" info.

 

[poohfriend]

Somebody rub my feet!!

at least you haven't lost your sense of humor!

 

[MaryKatesMom]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

Call back. It sounds like the CM wasn't as knowledgable as yesterday's.

Keep us posted!!!

 

[karibritt01]

Now DCL can't get their story straight. The person I talked to yesterday told me right away that the check was there and would be applied in 24-48 hours.

The person I talked to today had to search for the payment, then let me know that it wouldn't be applied until the check clears and that if I had any further questions I should contact my Travel Agent.

Maybe... the CM you spoke with before said 24-48 hours because a check generally clears in 2 days. They gave you that time frame because they are expecting the check will clear without issue.

 

[ImTooExcitedToSleep]

I did call back later in the afternoon, but Raj had worked the early shift. I spoke with Jeanette and she was going to follow up today....




but....





none of that really matters now....






because....





we're showing paid in full!!!!


I was able to book the one measly excursion I needed for the 4 gentlemen in our group (I had been able to book 2 already, but booked the other 2 this morning).

There are NO Palo Brunch reservations available (luckily I put in the request for the private room, hope that comes through ). The only dinner reservations available are the first night and the last night. Oh, well.


I want to thank all of you for your encouragement and support through all of this. Thanks also goes out to those of you that tried to or offered to help.

Now I can start on my pre-trip report.

 

[karibritt01]

Get to port early and try to book Palo onboard. Glad everything finally worked out!

 

[outlander]

Looking forward to smooth sailing from now on!

 

[maiziezoe]

I just found your thread and read the entire thing while drinking my cuppa joe.

I'm so glad you are showing as paid in full. It's all uphill from here! Enjoy planning your cruise!

 

[MrsJobba1]

Great news

Which cruise are U going on so I can look out for the trip report?