So....I need to fire my Travel Agent/Old Thread...New Update

[dredick]

great news! have a great trip!!

 

[ImTooExcitedToSleep]

I did call back later in the afternoon, but Raj had worked the early shift. I spoke with Jeanette and she was going to follow up today....

I just checked my machine at home and there was a very nice message from Jeanette letting me know that my reservations were paid in full. Very nice DCL.

 

[Buckeye Gal]

I just checked my machine at home and there was a very nice message from Jeanette letting me know that my reservations were paid in full. Very nice DCL.

Indeed great customer service! I'm so thrilled that this particular headache is out of the way now. I'm thinking you're not going to get a surprise gift or basket from your TA when you arrive in your room, however!

Please keep us posted on your trip and the downfall of the TA!

 

[ImTooExcitedToSleep]

Please keep us posted on your trip and the downfall of the TA!

I did hear from the Attorney General's office this morning and they're processing my complaint. Waa haa haa. He's going dooooooooooown.

 

[CRSNDSNY]

Woo Hoo!!!!

 

[dredick]

ha ha!

 

[starwood]

Doing the happy dance for you.

Let us know what happens with the AG.

 

[pixidustmom]

So glad you are now all set. Now wouldn't it be nice if you got a special upgrade from DCL I would think that could make you feel so much better don't you?

 

[MagicMe]

Congrats Tom - so glad you can now being to enjoy your planning!!! I normally am not a vindictive person but this TA needs to go!

Can't wait to read your TR!!

 

[ImTooExcitedToSleep]

Just to show there were no hard feelings toward DCL, I faxed over the following note this morning:

To: Raj, Jeanette, Pat, Melissa and all of the other great Cast Members at the DCL Reservation Center:


Thank you for putting up with me for the last couple of weeks. I hope that there aren’t too my guests out there in my situation that you have to deal with.

It’s been a stressful 2 1/2 weeks for my family & friends and I, but I think we’re able to put a little of that behind us and focus on our trip (71 more days!!!).

I’m doing my part to see that Central Valley Cruise Adventures does not do this to another customer by filing complaints with the Better Business Bureau and the California Attorney General’s office. I’m hopeful that Disney can do whatever is in their power to protect their guests from this travel agent also.

Once again, thank you to Disney Cruise Lines. See you onboard the Magic on July 27th.



Sincerely,


Tom Bell

 

[MagicMe]

Nice Tom!

 

[ImTooExcitedToSleep]

Nice Tom!

Think that'll get me an upgrade??

 

[Donald_Quackers]

Think that'll get me an upgrade??

Hey, suckin...complimenting them never hurts to try, right?

 

[pixidustmom]

Hey a little brown nosing never hurts.

 

[MaryAz]

So, so happy for you!! I hope that TA get what they deserve!
Mary

 

[frdeb1999]

I'm so very happy it all worked out for you!! Hope you and your family have a fantastic cruise!! Can't wait to hear the TR!!

 

["Ginger"]

Glad to hear that you got to make your ressies. One question thou, will DCL be sending you your docs or will they send them to that TA.

 

[scrapperjill]

Oh Tom...What GREAT news You had to have felt so much relief when you read those words "PAID IN FULL".

I also wanted to tell you that on our second cruise we went to Palo's for dinner on the last night and it was a GREAT way to end the cruise....very nice

 

[MODisneyfan]

If I were you with all my problems with the reservation, I would contact them and really push that Palo reservation through.. That is the least that they could do..

 

[neonurse]

What a relief Tom!! Have a wonderful cruise!!
(I also hope the TA gets what he deserves)