Our fridge is roughly 15 years old. And with all due respect to your repairman we're dedicated Whirlpool people. We've never had an appliance we had to replace (except by choice-room remodel) in under about 20 years. But my parents once bought a Whirlpool refrigerator because we sang its' praises, and wouldn't you know theirs never worked right, and they ended up getting rid of it after about 3 years!