Several AP questions

mamamelody2

DIS Veteran
Joined
Apr 29, 2016
My husband and I have 15 month seasonal APs which we activated June 12, 2020.
How do I find out when the expiration date is? I googled and it said it should show on the UOR app, but it doesn't.

We are going March 4-11. I want to upgrade to the power pass so we can go to US the 5th and 6th which are concert dates. Can I do that at my resort (Cabana Bay) or do I have to go to guest services at a park? If I am upgrading 2 APs, do we both need to be there, or can one of us do both?

We bought our APs before the 2020 price increase. So I think they were $300, but now they are $350. Power pass is $400. Would I pay $50 or $100 to upgrade?

Would the upgrade screw up the expiration date? Making it default to the 12 month date, not the 15 month?
 
  • macraven

    Proud Redhead
    Moderator
    Joined
    Apr 21, 2003
    I had the same thought as what Minnie 1222 posted but then I wondered if you had a typo for date listed

    If you have used the ap June 13, 2020, then what Minnie 1222 posted is correct

    Once you have gone to the parks and used your ap June 2020 ap, it would be invalid now

    If you bought the pass 6/2020 and have not used it, it has not been activated yet.
     

    CAPSLOCK

    DIS Veteran
    Joined
    Jul 22, 2017
    Do you see your APs in the App at all? If you go to the wallet, you can scan it in. At that point it should show the expiration.

    I would think your AP has the value of a current Seasonal, so should be $50 each to upgrade. But I would suggest chat or calling to find out.
     

    PoohNFriends

    DIS Veteran
    Joined
    Mar 14, 2010
    Do you see your APs in the App at all? If you go to the wallet, you can scan it in. At that point it should show the expiration.

    I would think your AP has the value of a current Seasonal, so should be $50 each to upgrade. But I would suggest chat or calling to find out.
    I get confused where to find the expiry too, it requires a few buttons.
    Log into the app, go to wallet, hit the arrow of your AP, then ticket details. It should say 9/12- or 9/11- '22 for you.
    I have no experience w/upgrade, but nothing in the wallet shows when you bought or how much you paid, so I'm guessing $50 also.
     
  • Minnie1222

    DIS Veteran
    Joined
    Oct 25, 2018
    We are going March 4-11. I want to upgrade to the power pass so we can go to US the 5th and 6th which are concert dates. Can I do that at my resort (Cabana Bay) or do I have to go to guest services at a park? If I am upgrading 2 APs, do we both need to be there, or can one of us do both?

    We bought our APs before the 2020 price increase. So I think they were $300, but now they are $350. Power pass is $400. Would I pay $50 or $100 to upgrade?

    Would the upgrade screw up the expiration date? Making it default to the 12 month date, not the 15 month?
    The last time I had to upgrade an AP was in 2019 so things may have changed. I was able to do it at the hotel without the presence of the AP holder. They took the old AP card and issued a new one with a different color. Sorry I don't have an answer to the price difference or the 12/15 month issue.
     

    CAPSLOCK

    DIS Veteran
    Joined
    Jul 22, 2017
    You can do the upgrade at the hotel, but if there is a question / issue with 12 vs 15 months, you'll have to go to guest services at the parks to fix it.
     

    mamamelody2

    DIS Veteran
    Joined
    Apr 29, 2016
    Do you see your APs in the App at all? If you go to the wallet, you can scan it in. At that point it should show the expiration.

    I would think your AP has the value of a current Seasonal, so should be $50 each to upgrade. But I would suggest chat or calling to find out.
    THANK YOU. I did not realize I had to scan them in. It showed 2 15-month seasonal passes, but they were just generic. I scanned them in and now I see an expiration date of September 13. The generic ones are still there, though, so it looks like we have 4 passes, not 2. Oh well.
     

    mamamelody2

    DIS Veteran
    Joined
    Apr 29, 2016
    You can do the upgrade at the hotel, but if there is a question / issue with 12 vs 15 months, you'll have to go to guest services at the parks to fix it.
    Very glad to hear I can do it at the hotel. I will just hope the expiration date doesn't get messed up. Thanks so much for your help!
     


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