cakebaker
DIS Veteran
- Joined
- Jun 27, 2013
- Messages
- 9,554
I called. The CM had no explanation for the CSR move- it didn't happen she says. They have no record of that reservation, nothing is reflected in my account to show it. Her solution was to ignore it.Nope, nothing that weird. When they took off the Free Dining Plan on Saturday, I had my December reservation downgraded from CL Tower at CSR to a Standard room at CSR . Not even a Tower room! Yeah, they moved me from the most expensive, non-suite room to the cheapest non-suite room. I need to call back and inquire about it, but have been super busy and don't want to hold on the phone to adjust something that cannot be adjusted now, since it's not within the dates they are modifying, and I don't even know at this point if we're going in December. But, yes, there is some weird stuff going on with all these modifications.
However, I did go ahead and see what they would do for those dates.
I have the benefit of being able to compare offers. I had 2 separate YC, CL reservations. one was the July 8-10 and the other July 10-11. 4 people. I was given the Rivera, 1 bedroom villa. Cost decrease of $120.
My daughter had POFQ, 5 nights 5-10, 4 people. She was given OKW 2br villa, cost decrease of $250. The CM could not explain why you would get a decrease in cost for POFQ to a 2 bedroom, but is what it is she says.
How does this even make sense comparing the two offers? The Riviera is costing me more than a previous reservation I had there for an earlier date, using an AP discount that was significanly cheaper than what I paid for the YC, CL. I doubt we're even going, a lot depends on when and if they do AP previews. We will however drop the Riviera and all move in with my daughter to the OKW 2 bedroom. 2 of her 4 people aren't going now so it'll just be 5 adults and 1 child. We were told we could make any changes to guests that we wanted. I'm disappointed not to get to stay at the Riviera, but when you're getting OKW for $250 a night, it's crazy to split us up and pay an additional $550 a night. That's IF we go and I highly doubt we will.
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