Put in a VWL request, not sure the CM "got it"

[DisneyLovingMama]

Called WDW twice tonight - First CM had the personality of a dry sponge. Second one didn't seem to understand what I was asking. I confirmed my ressie, then requested an upper level villa with a pool or woods view. She was silent for about 30 seconds, then said that reservation didn't indicate what view I'd have. She said it said it would only have a balcony or patio. I asked if she could just put in my request and I got hurried off the phone, with her saying, "Yeah, yeah, I'll add it."

Should I call back? I know requests aren't guarantees, but I at least want to be sure my request is "heard."

Should I call back?

 

[DebbieB]

Is this a DVC points reservation? If it is, did you call DVC member services?

When I stayed VWL in March, our room was assigned at check-in, so it may not matter what is on your request.

 

[dianeschlicht]

I suspect too you might have been calling the wrong number, since MS is not open at night.

 

[DisneyLovingMama]

No, I'm not a DVC member, just booked the VWL directly through (407) WDW-Magic.

Is there another number I should call?

 

[ClarabelleCow]

are you in the villas or the lodge? And asking for a pool or woods view?? If you don't get a pool view, you will get a woods view? Unless I am confused, what other views are there?(of course the dumpster view!!)

This is why I don't request anything except non-smoking, just be happy with what you get, you could be surprised!

 

[DisneyLovingMama]

Maybe I'm the one that was confused. Sorry! I've never been to the villas before and wanted to make sure I wasn't overlooking the service area. But, I'll just relax and wait til we get there.