POLL: Would you buy Copper Creek for access to Concierge Club?

[LuBergen16]

Why bother putting villas on the club level floor if they won't even have access? Should have just left the club floor the way it was as just all regular hotel rooms then.

 

[LAX]

Why bother putting villas on the club level floor if they won't even have access? Should have just left the club floor the way it was as just all regular hotel rooms then.

Perhaps it leaves the door open for CL "conversion" down the road if there is enough interest? How does CL at other DVC properties work? Is it just the additional access to CL lounge? Or are there physical differences in the CL villas?

LAX

 

[KAT4DISNEY]

Perhaps it leaves the door open for CL "conversion" down the road if there is enough interest? How does CL at other DVC properties work? Is it just the additional access to CL lounge? Or are there physical differences in the CL villas?

LAX

AKV Jambo is the only DVC with club access and the rooms are the same as all others.

 

[LAX]

AKV Jambo is the only DVC with club access and the rooms are the same as all others.

What's in the CL lounge that makes the CL rooms so desirable even at a higher point cost?

LAX

 

[_auroraborealis_]

What's in the CL lounge that makes the CL rooms so desirable even at a higher point cost?

LAX

Snacks and booze. Some people liked that amenity when booking cash and miss it in DVC. It makes sense that it is not a typical DVC amenity, as DVC is not really marketed as a luxury product, and Club Level has typically been sold/priced that way.

 

[LAX]

Snacks and booze. Some people liked that amenity when booking cash and miss it in DVC. It makes sense that it is not a typical DVC amenity, as DVC is not really marketed as a luxury product, and Club Level has typically been sold/priced that way.

If that's all it takes to charge a few additional points per night, I think it's a lost opportunity for DVD not to designate at least those rooms on the Club level at CCV as CL. What's the downside for trying? I can't imagine assigning a few rooms as CL would turn away potential buyers, but it might actually attract a few who may otherwise not be interested at all!

LAX

 

[GADisneyDad14]

There's a lot more to CL than just "snacks and booze." The lounge is staffed 7am-10pm with CMs who can assist with concierge-like services, provide personalized check-in, etc. "Snacks" include four services a day, breakfast, afternoon snacks, evening apps, and desserts. Breakfast and evening apps are relatively substantial offerings. Beer/wine is available. CL guests have access to "Disney Signature Services" which is a pre-arrival concierge like planning service.

Although, I am one of those would probably would be more interested in DVC if they offered a CL option! .

 

[disneynutz]

If that's all it takes to charge a few additional points per night, I think it's a lost opportunity for DVD not to designate at least those rooms on the Club level at CCV as CL. What's the downside for trying? I can't imagine assigning a few rooms as CL would turn away potential buyers, but it might actually attract a few who may otherwise not be interested at all!

LAX

DVC may charge more points per night for CL but I don't see how the resort gets paid to cover the cost of the additional services. I would hate to think that dues for everyone who owns there is paying for the CL DVC guests. IMO the best option would be to add a cash fee to DVC guests who want CL amenities. Making CL a booking category with a limited number of openings would allow control and also notify the resort staff of the expected number of DVC CL guests.

Bill

 

[LAX]

DVC may charge more points per night for CL but I don't see how the resort gets paid to cover the cost of the additional services. I would hate to think that dues for everyone who owns there is paying for the CL DVC guests. IMO the best option would be to add a cash fee to DVC guests who want CL amenities. Making CL a booking category with a limited number of openings would allow control and also notify the resort staff of the expected number of DVC CL guests.

Bill

Wait, can't those few extra points charged for CL be "converted" to revenues to reimburse the hotel side of the resort for the concierge services? I am not advocating for CL to be added to CCV as that's not something I would be interested in paying extra for. However, if the system is already in place for the hotel side, I don't see how providing it as an option can be bad seeing how in demand those rooms seem to be at AKV.

LAX

 

[KAT4DISNEY]

Wait, can't those few extra points charged for CL be "converted" to revenues to reimburse the hotel side of the resort for the concierge services? I am not advocating for CL to be added to CCV as that's not something I would be interested in paying extra for. However, if the system is already in place for the hotel side, I don't see how providing it as an option can be bad seeing how in demand those rooms seem to be at AKL.

LAX

Yes, the extra points required translate to more dues collected to stay in one of these rooms vs other rooms. A very quick guesstimate for travel during May would be approx and extra $30-$35/day extra is collected for a concierge studio. For a 1BR it's closer to $50/day - maybe a little more. And at AKV the number of guests using concierge is heavily skewed towards the hotel side. DVC is a max total of 10 rooms.

 

[LAX]

Yes, the extra points required translate to more dues collected to stay in one of these rooms vs other rooms. A very quick guesstimate for travel during May would be approx and extra $30-$35/day extra is collected for a concierge studio. For a 1BR it's closer to $50/day - maybe a little more. And at AKV the number of guests using concierge is heavily skewed towards the hotel side. DVC is a max total of 10 rooms.

Not sure if you are in agreement with me, but isn't that extra revenue for the resort that it otherwise won't get (even for just a few rooms a night)? Unless DVD considers CL at AKV is a total flop, I don't think there is too much downside to add CL at CCV given a lounge is already there. Perhaps it may need to add an extra person or two to provide the extra services, but most of everything else is already in place. On the other hand, think about the marketing opportunity! Perhaps DVD has already crunched the numbers and still feel otherwise.

LAX

 

[_auroraborealis_]

This is a guess, but if the rooms were declared as CL it actually creates restriction for DVC long term if the resort side, who control the lounge, decided to materially change the offering at CL.

 

[LAX]

This is a guess, but if the rooms were declared as CL it actually creates restriction for DVC long term if the resort side, who control the lounge, decided to materially change the offering at CL.

OK. That's probably the catch. I wonder how those contracts at AKV are structured with regards to CL. Perhaps that's a potential headache that DVD doesn't want to deal with down the road.

LAX

 

[NicoleLarson]

Well I am one that voted yes. We bought AKL for this reason and I love those rooms. In addition to what GADisneyDAD said, you also get daily housekeeping, upgraded toiletries and bath robes at AKL so it is a lot more than just booze and snacks. For instance this past Thanksgiving they served actual Thanksgiving dinner in the lounge. They have a chef that was cooking and plating it fresh for everyone and it was wonderful. It's great to also have CMs available to assist you with whatever you need and they're right outside your door. No trek to the lobby and wait in a long line.

 

[MouseOfCards]

Well I am one that voted yes. We bought AKL for this reason and I love those rooms. In addition to what GADisneyDAD said, you also get daily housekeeping, upgraded toiletries and bath robes at AKL so it is a lot more than just booze and snacks. For instance this past Thanksgiving they served actual Thanksgiving dinner in the lounge. They have a chef that was cooking and plating it fresh for everyone and it was wonderful. It's great to also have CMs available to assist you with whatever you need and they're right outside your door. No trek to the lobby and wait in a long line.

Very nice that they served dinner. Thanks for sharing this. We also bought AKV for the same reason.

 

[MouseOfCards]

Based on numbers provided by other members of these forums, a good guess is that there are somewhere between 200K and 300K DVC owners. As to the question presented in this thread, the poll has been fluctuating between 25 and 30% of folks who would have bought for club access. Even though these forums represent a small percentage of DVC owners, if we extrapolate the numbers and used the lower guess of 200K owners, if 25% of owners would have bought for club level benefits, that results in possibly 50,000 contracts that could have been sold. That sounds like a very large number in potential sales! Is Disney ignoring a huge market here?

 

[KAT4DISNEY]

Based on numbers provided by other members of these forums, a good guess is that there are somewhere between 200K and 300K DVC owners. As to the question presented in this thread, the poll has been fluctuating between 25 and 30% of folks who would have bought for club access. Even though these forums represent a small percentage of DVC owners, if we extrapolate the numbers and used the lower guess of 200K owners, if 25% of owners would have bought for club level benefits, that results in possibly 50,000 contracts that could have been sold. That sounds like a very large number in potential sales! Is Disney ignoring a huge market here?

I'd say it would take far fewer numbers - if there's even 5% to 10% - and maybe even less - that would buy if it had concierge but won't buy if it doesn't then it would have been a good selling point. The 5 2BR's at AKV was the largest problem but if they could have dedicated more rooms to concierge at CCV. Or they could try something different and allow it to be a paid add on. In effect "providing" concierge which also would be a selling point I think.