OT: EBay question, please help.

[Bea]

I just sold my first item on ebay , and let me tell you I was nervous..took out books at the library and asked tons of questions and read and reread the info provided by ebay. But I have already run into a problem and it is my first sale!!

I just sold an item and it was stated on my auction that I ship only to Canada and the person who won, misread and lives in the US. I can't ship this item to the US (its food stuff). So do I have to relist or can I go to the person who would have won if he didn't and email them and see if they want it? I don't want to do anything unethical and not sure what the rules are. I don't want to pay ebay fees to relist (will I be charged again??!). I was really hoping this sale would have been straight forward.

I hope I have better luck with my other auctions. Thanks for any help you guys can provide.

 

[wee-haggis]

I just sold my first item on ebay , and let me tell you I was nervous..took out books at the library and asked tons of questions and read and reread the info provided by ebay. But I have already run into a problem and it is my first sale!!

I just sold an item and it was stated on my auction that I ship only to Canada and the person who won, misread and lives in the US. I can't ship this item to the US (its food stuff). So do I have to relist or can I go to the person who would have won if he didn't and email them and see if they want it? I don't want to do anything unethical and not sure what the rules are. I don't want to pay ebay fees to relist (will I be charged again??!). I was really hoping this sale would have been straight forward.

I hope I have better luck with my other auctions. Thanks for any help you guys can provide.

If the person misread your post and is in the wrong,then you can cancel their winning bid and offer a "second chance" to the second highest bidder.

 

[Bea]

Thank you wee-haggis . I figured out how to do this. I am going to do the "second chance offer". I am sure I will have other questions in the future. Good to know there are people here on the DIS that are so experienced and helpful.

 

[SandraC]

Congrats on your Ebay adventure. I started selling on Ebay and I love it. I have e-met so many great people from all over the world. I sell esoteric items ~ divination readings [tarot cards and other readings], Feng Shui, crystals, books ~ that sort of thing. For fun, please consider seeing my website www.freewebs.com/healingarts/ Blessings ~ Sandra

 

[Bea]

Thanks SandraC. I love your webpage . It is very inviting. I will definately check out your auctions on ebay. Thanks for sharing.

 

[pxlbarrel]

Make sure you get your final sale fees back from the first non-sale though. If you just second chance the second highest bidder, you'll get charged for two sales instead of only 1.