:( now i need iphone help!!!!!!!!!!!

[cornflake]

Oh, I'd go for the Apple Store. They actually know. Someone at the AT&T I'd think was hit or miss.

Especially if the AT&T is between you and the Apple Store, seems a better bet to try Apple first and then if they tell you it's a provider issue (who knows, right?) you can hit them on the way back.

You can look up the store online and make a reservation/appointment for the genius bar. Sometimes they're busy and if the random employee can't fix it (it was a random employee on the floor who fixed mine but if it is more serious...) they'd tell you to come back for the genius bar, so reserve an appt. online before you go in, that way you know you'll get taken care of.

 

[RayaniFoxmur]

dont'cha know it!!
and i just looked on line for an apple store, the closet one is 30 mins. away, i wonder if anyone at AT&T will know

Since we're ruling out dumb, you said the mute is off but have you checked that the volume is actually turned up?

My mom did this... drove herself absolutely bonkers then realized while it was no longer on silent by the switch the volume was turned all the way down and she couldn't hear it!

Just as a dumb answer solution of course.

 

[pixeemom]

Since we're ruling out dumb, you said the mute is off but have you checked that the volume is actually turned up?

My mom did this... drove herself absolutely bonkers then realized while it was no longer on silent by the switch the volume was turned all the way down and she couldn't hear it!

Just as a dumb answer solution of course.

yep the switch for the volume is def. up, i just turned it off now i have been trying to fix this for 2.5 hours now, i am so :mad

 

[pixeemom]

Oh, I'd go for the Apple Store. They actually know. Someone at the AT&T I'd think was hit or miss.

Especially if the AT&T is between you and the Apple Store, seems a better bet to try Apple first and then if they tell you it's a provider issue (who knows, right?) you can hit them on the way back.

You can look up the store online and make a reservation/appointment for the genius bar. Sometimes they're busy and if the random employee can't fix it (it was a random employee on the floor who fixed mine but if it is more serious...) they'd tell you to come back for the genius bar, so reserve an appt. online before you go in, that way you know you'll get taken care of.

ok thank you, i will look on their site didn't know i can make an apt.
ugh!!!!!!!!!

 

[focusondisney]

I've got no advice but since I'm a new I phone user I have been reading all the tips with interest. Trying to keep up with all the info without getting lost!

Good luck OP. Hope you get it fixed.

 

[Shutterbug]

Have you tried this?

http://support.apple.com/kb/TS1205

when you turn the volume up or down does it say headphones or bluetooth?

 

[NBCGal]

Do you have no sound with any apps or just no sound in angry birds? Angry birds has a mute setting (like most games). As there are different places that control volume, it can be confusing.

 

[Holly]

I've had this happen a few times with my iPhone. Somehow it locks itself (or I lock it) into headphone mode and the only thing that will fix it is to reset it to the original settings.


Settings>general>reset

It's annoying if you have a lot of custom settings to fix afterward.

 

[pixeemom]

Have you tried this?

http://support.apple.com/kb/TS1205

when you turn the volume up or down does it say headphones or bluetooth?

ok tried this right now, still not working
when i turn the volume up it doesn't say headphones

Do you have no sound with any apps or just no sound in angry birds? Angry birds has a mute setting (like most games). As there are different places that control volume, it can be confusing.

no sounds on any apps are working

I've had this happen a few times with my iPhone. Somehow it locks itself (or I lock it) into headphone mode and the only thing that will fix it is to reset it to the original settings.


Settings>general>reset

It's annoying if you have a lot of custom settings to fix afterward.

tried that as well
thank you everyone for the help, i think i will just have to bring it to APPLE later today

 

[focusondisney]

Good luck! Make sure you come back & let us know what it was. I'm filling all this info in the back of my brain, just in case.

 

[manning]

Try tapping the face of the phone twice with your finger. My phone froze on me and I did everything....nothing. Took it to the apple store and that is what he did.

 

[pixeemom]

i def. will post an update, i just got home and i thought i could try and squeeze in an apt. but there is none available for today so i will just keep my 1220pm apt. for tomorrow

thank you all for your input and help!

 

[Swank]

After reading this thread I am not sure if you did a hard reset. Posters have recommended it but I don't think you have done it.

1. On your iPhone 4 press and hold both the Sleep/Wake button and the Home button for about ten seconds. After ten seconds you should see the Apple logo showing up.

2. Now try to run you phone again and see if it works.

 

[pixeemom]

After reading this thread I am not sure if you did a hard reset. Posters have recommended it but I don't think you have done it.

1. On your iPhone 4 press and hold both the Sleep/Wake button and the Home button for about ten seconds. After ten seconds you should see the Apple logo showing up.

2. Now try to run you phone again and see if it works.

yes i def. did that, but I have the 3g not sure if that makes a difference but i def. tried holding down the sleep/wake button along with the home button, done it several times.
thank you anyway

 

[beaucoup]

I'm gonna assume he didn't slide the little sound button on the side to mute, right?

I thought I would try the obvious since I thought you might be a newer user as you didn't know about closing apps.

I've learned everything I know about my iphone from Google & YouTube. Google any problem, any question. YouTube has wealth of helpful learning, training, and how to videos on any subject.

 

[wvjules]

newer user as you didn't know about closing apps.

There's more do it than hitting the home button to close it?

 

[pixeemom]

I'm gonna assume he didn't slide the little sound button on the side to mute, right?

I thought I would try the obvious since I thought you might be a newer user as you didn't know about closing apps.

I've learned everything I know about my iphone from Google & YouTube. Google any problem, any question. YouTube has wealth of helpful learning, training, and how to videos on any subject.

i'm still learning i am def. a new user
i was just trying what others suggested and what Itunes said about restoring it...
i haven't googled or youtubed but i will give it a try.
thank you for the input!!!!!!!
and lol yes i def. know the mute button is def. NOT on mute

 

[HelenePA]

There's more do it than hitting the home button to close it?

I had no idea about this either! Everyone of my apps was "open" I closed them all last night maybe my dd's ipod will get longer battery life now!

Good Luck OP your thread taught me something new!

 

[pixeemom]

I had no idea about this either! Everyone of my apps was "open" I closed them all last night maybe my dd's ipod will get longer battery life now!

Good Luck OP your thread taught me something new!

thank you!
and me too i am learning new things to, that is why I am glad I can come to the disboards for help!
When I go to Apple tomorrow I am going to see if i can find out anymore things that i didn't know!

 

[pixeemom]

Try tapping the face of the phone twice with your finger. My phone froze on me and I did everything....nothing. Took it to the apple store and that is what he did.

wouldn't that be a smack in my face if it was just a simple thing, i will kill myself, lol
tried it though, and thanks, still nothing