I haven't read through all the pages of this thread, so please forgive me if this question is a repeat.
I registered as SPG a few years ago over the telephone when I thought I was going to stay at a Sheraton. This June when I went to the Swan, I was on the list as a preferred guest (YEA!). I am staying there again next year, and when I made my ressie, they used my address to find that I was a preferred guest.
My question is, I no longer have the card with the number and have no username or anything in order to login to the website. I have no idea how many points I have, how to get information, how to redeem, or add points.
Any ideas? I don't want to register as an online customer when I'm already enrolled.
Thanks!