Need advise on problem renter asap!!

[InstImpres]

Sorry for the delay. Catching up to the right mail truck was difficult. I did get a money order today, so I guess all is well. I will feel better once they return and I know there are no problems down there,

It was strange, just the money order in the envelope, no note or anything. I sent out an e-mail reminding them of there responsiblities (room charges, damages, etc.) and reiterating the housekeeping policy. I did give them the chance to back out if they would feel better - as it would also ease my mind,

I guess this was a lesson learned, I'll stay with my initial rules, paypal only - ontime or no ressie.

Thanks again for all the support

 

[Dean]

Glad it worked out. Give them the benefit of the doubt as most of us have had that situation where we bounced a check through an honest mistake.

 

[vbfamily]

Glad everything worked out.

Let us know if you have any future problems.

 

[wdwstar]

i am so glad you received your money order and in time, i wouldnt worry about anything, its not worth getting sleepless nights until they get home from the trip. they will be to busy and will be hardly in the room to cause any problems. from one dvc member to another, im glad you didnt get really messed up with your points, i think some non dvc members dont understand how valuable the points,ressies are , and if they cancel at the last min. your the one stuck and scrambling so you dont lose your points.
just get good night sleeps! and keep smiling!

 

[InstImpres]

Originally posted by Dean
Give them the benefit of the doubt as most of us have had that situation where we bounced a check through an honest mistake.

Dean -

I certainly agree the only thing that makes me nervous is there lack of honesty and communication. They told me there check book was stolen and they closed the account but left money in and authorized certain checks to go through. When I verified with the bank, this was still an active but overdrawn account. Also I would have appreciated even just a post-it with a "sorry, here's the replacement." I thought it was odd there wasn't anything with the money order. (Though they did enclose a return check fee!)

 

[Dean]

Originally posted by InstImpres
Dean -

I certainly agree the only thing that makes me nervous is there lack of honesty and communication. They told me there check book was stolen and they closed the account but left money in and authorized certain checks to go through. When I verified with the bank, this was still an active but overdrawn account. Also I would have appreciated even just a post-it with a "sorry, here's the replacement." I thought it was odd there wasn't anything with the money order. (Though they did enclose a return check fee!)

You may want to ask them to pay the extra fees and consider the account delinquent until they do so but that's up to you. At least you got what you truly needed.

 

[vbfamily]

I didn't know they lied to you.

At least they know the rules.

I almost wonder if you could call MS and somehow have it noted that they are renters and you have experienced some problems and you are a bit concerned. Would MS frown on this? Has anyone ever done anything like this?

Did you deposit the $ order in your bank. Sorry if that sounds too personal. This whole situation has just gotten to me. I just was curious if everything went smoothly when you did?

Don't worry too much.

 

[InstImpres]

Originally posted by vbfamily
I
I almost wonder if you could call MS and somehow have it noted that they are renters and you have experienced some problems and you are a bit concerned. Would MS frown on this? Has anyone ever done anything like this?

Yes, I did deposit it, but I am not worried, a money order is as good as cash.

I did think about calling MS and seeing if they could mark them for no charging priv. but than I thought Dis having a Credit Card on file might be better in case anything does come up.