My Disney Experience issues

[Summertinkerbell]

So, we booked our trip for the summer, and we will be waking up in the Contemporary Resort on our 22nd wedding anniversary. I was so excited about My Disney Experience. It seemed really user friendly. Right away, I started making restaurant reservations, and I was very pleased to get everything we wanted.

However, as I work on my online itinerary, I find it extremely disconcerting to continually get this error message in bright orange: "We are temporarily unable to display all of your details for this day. The plans below may be incomplete. Retry." Ummm, I got confirmation numbers for all of these reservations. What is going on?

 

[chiisai]

What pieces are missing? I'm guessing you would be ok if you have confirmation numbers, but calling Disney customer service might help; maybe their IT dept can share what is going on.

 

[cyndylou]

I called Customer Service and they could not find my account, even though I was logged in. They had me create another account with a second email address and it has been working fine.

 

[Summertinkerbell]

It shows everything now. It is nerve-racking learning a new system without having to worry that something will go wrong. Back in the day, our travel agent called for us to make ADRs. Eventually I made the phone calls. This way seemed easy until the error message started popping up.