MOUSE BALLS I don't know how they wrote this with a straight face....
This apparently was a real memo sent out by a computer company to its
employees in all seriousness. It went to all field engineers about a
computer peripheral problem. The author of this memo was quite genuine.
The engineers rolled on the floor!
Especially note the last couple of sentences:
If a mouse fails to operate or should it perform erratically, it may
need a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units).
Because of the delicate nature of this procedure, replacement of mouse
balls should only be attempted by properly trained personnel.
Before proceeding, determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger and harder than
foreign balls. Ball removal procedures differ depending upon the
manufacturer of the mouse.
Foreign balls can be replaced using the pop off method.
Domestic balls are replaced by using the twist off method.
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items.
Please keep in mind that a customer without properly working balls is an
unhappy customer.
This apparently was a real memo sent out by a computer company to its
employees in all seriousness. It went to all field engineers about a
computer peripheral problem. The author of this memo was quite genuine.
The engineers rolled on the floor!
Especially note the last couple of sentences:
If a mouse fails to operate or should it perform erratically, it may
need a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units).
Because of the delicate nature of this procedure, replacement of mouse
balls should only be attempted by properly trained personnel.
Before proceeding, determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger and harder than
foreign balls. Ball removal procedures differ depending upon the
manufacturer of the mouse.
Foreign balls can be replaced using the pop off method.
Domestic balls are replaced by using the twist off method.
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items.
Please keep in mind that a customer without properly working balls is an
unhappy customer.
dang, it's so hard 
stop teasing me, I'm trying to be good 
