Darcy03231
DIS Legend
- Joined
- Nov 1, 2006
- Messages
- 11,250
Got this email too::
We experienced issues during the processing of your most recent order.
As a
result, we were unable to ship some of your items at this time. We
truly
apologize for the disappointment and inconvenience this may have
caused.
The item(s) we were unable to ship are listed below:
ORDER NUMBER 345098747
Ctlg Item Description/Color Size Ordered Price
------------------------------------------------------------
YH 216248 Atomizer coffret OS -1 $0.00
multicolor (99)
YH 216248 Atomizer coffret OS 1 $0.00
multicolor (99)
While we issue prompt refunds, please allow 3 to 5 business days for
processing and 1 to 2 billing cycles for the credit to appear on your
monthly
statement.
If you have any questions, please reply to this message, or e-mail us
at
Service@VictoriasSecret.com. Please reference your customer and order
number
in the text of your message. You may also contact us by phone at
1-800-475-1935
(outside the U.S./Canada dial 937-438-4197). Si necesita ayuda en
español llame
al 1-800-474-7834. If you need assistance in Japanese, please call
03-5351-7972.
We value you as a customer and it is our hope that you will grant us
the
opportunity to serve you again.
Sincerely,
Victorias Secret Customer Service
I just got this same email this morning, after getting an email 2 days ago that said everything was shipped. According to my tracking number I should get my package today. The free fragrance set was the main reason for my order. It was in stock when I ordered it. I'll definitely be making a complaint if I don't get it.